Fliff Support
@FliffSupport
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🗣️ Updates for @fliff 🕹️ 📧 Contact us at support @getfliff .com for account-related inquiries and customer service
Joined August 2023
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We are aware of the app connectivity and loading issues and working to fix them as soon as possible. Updates to follow.
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🗣️ Updates:
💸 We will be extending the 5 Fliff Cash daily login bonus (scheduled to end today) through the end of September.
⏪As a result of Sunday's down time, all purchases made on Sunday (9/10) will receive a 20% rebate in the form of XP (20 XP for every $1) tomorrow.
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Sorry for the delayed update.
Server connectivity issues have been restored and you can now access the app again. First priority is the settling of winning pick selections, and processing pending prize redemptions soon thereafter.
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🚧 We're aware some users are having connection issues and actively working to resolve them!
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We're aware of the server issues and actively working on them. We will update on progress and once the error is resolved. Thank you.
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We're experiencing intermittent connectivity issues that may affect your ability to access the app or submit in-play picks. We're working on restoring full functionality and will post status updates as the issues are resolved.
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No updates on the ETA of restored connectivity as of yet
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We will consider suggestions though to try and come up with something that works for everyone 🤝
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Intermittent server connectivity issues are persisting through the Monday Night game. Service will be restored shortly, thanks for your patience.
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🚧 We are currently performing scheduled maintenance. During this time connectivity to the app may be limited. Thanks for your patience
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Maintenance is complete and service is being restored ✅
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No updates on promos yet. Those will come after the stability issues are resolved and picks and prizes processed.
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🚧 We will be performing scheduled maintenance between 2AM-6AM EST. During this time the app will be offline but you will be able to access your account as soon as we're back online. Thanks for your patience 🤲
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🗣️We are aware that some users are unable to load the app and working on restoring service for everyone.
Please note, if you are already connected to the app you should be able to continue to make picks. If you have pending picks, they are not affected and will show in your 'My
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We are currently experiencing some data inconsistency affecting the ability to submit picks. Team is working to restore as soon as possible and we will provide an update once resolved. 🚧
Please note, active and pending picks are not affected.
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🔄
#SuperBowlLVIII
pick settlements are in progress and working to complete as soon as possible. Thanks for your patience!
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Access has been restored for most users but may still be limited for some while getting back up to speed
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✅Service is now being restored. Thanks for your patience
🚧 We're aware some users are having connection issues and actively working to resolve them!
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🗣️ The
@fliff
app will be offline during the overnight hours from 1:30 - 4:30am EST while performing scheduled maintenance. We will be back online asap 🫡
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👨🔧 The app will be offline overnight between 2AM-6AM EST for planned maintenance
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The app will be offline from 3am-7am EST while undergoing scheduled maintenance overnight 👷
Back online when everyone wakes up ☕️
We appreciate your understanding.
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We're aware of the server issues occurring again. Will update again once full functionality is restored (and hoping to have them fixed ahead of next weekend)
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We're aware some users are still having connection issues and actively working on resolving them
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Service is now restored. In-play functionality may be limited while we get back up to speed. Thanks for your patience.
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The app will be offline for ~1 hour starting at 1:30am EST as we perform scheduled maintenance 🔧
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The issue has been resolved and full functionality is being restored. Thank you for your patience. 🙏
We are currently experiencing some data inconsistency affecting the ability to submit picks. Team is working to restore as soon as possible and we will provide an update once resolved. 🚧
Please note, active and pending picks are not affected.
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↪️ The XP rebates will be issued at approximately 2AM eastern time
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We have been working 24/7 to resolve the recent connectivity issues ASAP, but please note that they may continue to persist intermittently during peak load times.
While app connectivity may be affected, your balances, pick settlements, and prize redemptions will not be affected.
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There was a brief ~5 minute down time during the start of the late slate, but we are back to normal now.
Please see our status update page for details:
Thank you again for your patience.
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We will continue working to mitigate these issues while upgrading our servers and will announce additional promos once the upgrades are complete.
We sincerely appreciate your patience in bearing with us and being part of the Fliff community 🫶
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Maintenance is complete and we are back online 🛜
🗣️ The
@fliff
app will be offline during the overnight hours from 1:30 - 4:30am EST while performing scheduled maintenance. We will be back online asap 🫡
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Maintenance is now complete and service is restored ✅
👷♂️The app is temporarily offline while we perform some schedule maintenance. Will be back online shortly!
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👨🔧 The app will be offline until 8AM EST while scheduled server maintenance is performed. Thanks for your patience 🙌
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🛠️ Some users may be temporarily blocked while picks are being settled. Full service should be restored to everyone soon. We apologize for the delay.
🗣️We are aware that some users are unable to load the app and working on restoring service for everyone.
Please note, if you are already connected to the app you should be able to continue to make picks. If you have pending picks, they are not affected and will show in your 'My
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Maintenance is complete and we are back online 🛜
👨🔧 The app will be offline until 8AM EST while scheduled server maintenance is performed. Thanks for your patience 🙌
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@TaylorMadeMusik
@fliff
Some of the picks settlements have been delayed, it's being fixed currently
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@FritoBets
Hello, these are still in the process of being refunded depending on the submission time
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@ArsenicFN
@jeqzzy
@fliff
Hello! Sorry, this is a known bug affecting some users of the latest app version which we are working on resolving. You may try updating to the latest version of iOS to resolve the issue sooner
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@Joshx713
@TaylorMadeMusik
@fliff
There should not be any issues from Magic/Cavs. Please send us a DM with the pick details and we can look into it for you.
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@YodaBetsss
@Joshx713
@TaylorMadeMusik
@fliff
Yes, sorry same issue. It will be processed with the settlement fix
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Maintenance is now complete and the app is back online 🛜
The app will be offline for ~1 hour starting at 1:30am EST as we perform scheduled maintenance 🔧
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@ace_pickz
@fliff
Hi, please download the latest version in the App Store and the issue should be resolved. Thank you!
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@MaxMaez
This status was related to the server outage but it is being fixed as part of the picks processing
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@clrockny24
@ball2crazy
@xDcentric
@fliff
Please update to the latest version of the app. A bug fix was deployed Tuesday!
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👷♂️The app is temporarily offline while we perform some schedule maintenance. Will be back online shortly!
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@phillydrilz
@flvcko213
It was because he didn't start in the game, so his leg of the SGP was 'no action' which is why it voided
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@Racerbryan07
@Franktank76289
@fliff
Hi Bryan. Settlements are still being processed now that the servers are back online, thanks for your patience
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@HyattsAura
@trick_playZ
Sorry, we unfortunately don’t get support SGP for college football but we will soon. The only markets that can be added to a SGP are those with the SGP icon on them
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