Entergy Arkansas
@EntergyArk
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This page is monitored during business hours. For customer service, please call 1-800-368-3749. To report power outages & emergencies, 1-800-968-8243.
Little Rock
Joined January 2010
@GovHutchinson has proclaimed May 9-13 Economic Development Week in Arkansas, to increase awareness of local programs that create jobs, advance career development opportunities, and improve communities’ quality of life everywhere. Read more about it at
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Scammers who sound very convincing are calling customers again in Arkansas. Remember NO UTILITY will ever demand immediate payment through gift cards. If you’re unsure about an email or call, call customer service immediately at 1-800-ENTERGY: #StopScams
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We all a lineman. The best way to show them your love and appreciation right now is to admire them from afar. Keep your distance, so they can stay healthy and safe to keep the lights on for you. In the photo is Trey Endsley of Magnolia.
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Celebrations can be over fast when you knock the power out. Hold on tight to foil balloons. If they come into contact with power lines, they can cause outages, fires or other damage. Don't be the one to ruin the fun! #TakingCareOfBiz #SafetyFirst
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Mandatory rolling outages that began at 7 p.m. have ended, for now, and we have returned the system to normal operations. All customers affected by this directive were restored by 9 p.m.
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This morning outages are at 9,800, down from 82,000 Wednesday night. We have 1,700 workers repairing more than 130 broken poles and tending to thousands of technical details. This is Jimmy Hutchison taking a water break during restoration work in Warren.
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New Year. Same scam. We've gotten reports from across Arkansas of scammers calling customers, demanding money or they'll cut off the power. NO UTILITY does business like this. HANG UP! Don't give them money or information.
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Entergy Arkansas crews spent the weekend working in some pretty miserable weather to get power restored in York, SC. Reports from the road are they are working hard and safe. And they've managed to share a few laughs, which certainly makes a long work day go smoother. #Florence
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Entergy Ark named new president & CEO, Laura Landreaux. She succeeds Rick Riley, named senior VP of distribution operations & asset management at Entergy Corp. She was previously finance dir. & VP of regulatory affairs. She is the first woman to lead EAI:
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We understand you'd like to have been given notice before the mandatory rolling outages began this evening. Unfortunately, the need to implement outages is followed very quickly by the execution of the outages. We simply didn't have time to give advance notice.
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Entergy Arkansas continues to lead the state in renewable energy production. Today we announced a third solar project in Arkansas. The 100 MW facility near Searcy in White County, is expected to be online in 2021. .#solar #greenenergy #renewableenergy
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HEADED HOME: It's official! @DukeEnergy has released our #Matthew travel team. Thanks for the hospitality SC!
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Entergy Ark is sending ~90 folks to Texas to help with #HurricaneHarvey restoration. These guys left Little Rock this morning. Safe travels!
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This is called doing what it takes. These linemen, with Volt Electrical Contractors out of New Orleans, are working out of a flat-bottom boat to restore power to Entergy Arkansas customers near Danville. New storm is causing new outages this afternoon.
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Matt Spann is a second-year apprentice lineman in Little Rock. For Halloween, his boys, Madden and Casen, wanted to be a couple of Entergy linemen like their dad.
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Entergy Arkansas has new customer service representatives in four communities in the state: Matt Faries in the Walnut Ridge area; Whitney Rial in the Marion area; Omar Clemons in the Russellville area and Chris Cook in the Monticello area. #WePowerLife
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Part of the almost 100 Entergy Arkansas employees who left AR for FL this morning to help restore power after Irma.
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Some of our Entergy Arkansas employees were directly affected by the devastating tornadoes last week, but thankfully the story doesn't end there. A cleanup crew from Arkansas Nuclear One helped others in their time of need. Watch the video to learn more. #WePowerLife
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Prayers for safety offered before leaving Tuesday. The Arkansas crews on their way to assist with Hurricane #Florence spent the night in Atlanta last night. Today, they’re on the road to Greenville, SC. They will wait there, watching the storm and waiting on specific assignments.
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The scammers are out again. We've gotten reports from El Dorado & Mountain Home. If you get a call that seems urgent and suspicious, hang up and call Entergy directly. No utility demands immediate payment on a gift card. Learn more how to protect yourself:
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Crews worked throughout the weekend to restore power to more than 50,000 customers who lost it after tornados swept through Arkansas. With more severe weather expected tonight and this week, delays in restoration could occur. Get the latest update ➡️
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Some surprises are not fun. With Level Billing, you pay about the same amount each month, with no surprises. We average your bill over a rolling 12 month period, so you will have a consistent bill every month of the year. #TakingCareOfBizTuesday
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Part of the challenge of the restoration is getting to remote locations like this one, which is near the intersection of highways 10 and 300. We scouted this one with a drone and will execute the repair with specialized equipment that goes where bucket trucks can't.
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About 125 Entergy Arkansas workers left the state this morning to head to the Northeast to help restore power after Winter Storm Riley knocked out electricity to more than 1.5 million customers. This is part of the group who left from Central Arkansas for Pennsylvania.
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We have been alerted that some customers received a text message about rolling outages, but it was not sent by Entergy Arkansas. The text contains a link to find out more. DON'T CLICK THE LINK, as this is a phishing ploy. There are no planned rolling outages at this time.
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We've restored power to more than 27,000 customers who lost power in the winter storm We're down to 1,628 out, mostly in Helena, but also addressing heavy damage in DeWitt and Stuttgart. We will make every effort to get most or all back on today. Photo from Helena.
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The end of summer means shorter days and longer nights. What a great opportunity to invest in longer lasting, energy saving ENERGY STAR certified LED bulbs. Learn about discounts available to Entergy Arkansas residential customers:
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READY TO WORK: Crews from out of state, among 1,000 people engaged on our #arwx storm team. http://t.co/cfGZE3QtGV.
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Did you know that a half an inch of ice can add 500 pounds of extra weight on power lines, as well as increase the weight of tree limbs as much as 30 times? Forecasts for Arkansas call for 1/4 to 3/4 inch ice in some areas. Stay safe and be prepared!
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This will be the last update from us on this round of winter weather. Thanks again to everyone who helped out by conserving power, and thank you for your understanding as we worked through the challenges. May you all have a safe and joyous weekend.
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Cold weather is here. Be sure your home isn't leaking the warm air you just paid to heat. You can take these simple steps to winterize your home today!
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And this is why it’s a bad idea to plant Bradford Pears anywhere near power lines.
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If mandatory forced outages are ordered by MISO this evening, we will not have time to notify beforehand because they must be done quickly. Conserving power now will make forced outages less likely to happen. Thanks for helping out with that.
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Spotted in the city of Rover. We couldn't agree more. Thanks to all the linemen who do their jobs so well!!
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These are part of the 40 Entergy Arkansas workers who are headed to Mississippi to help with restoration after winter weather caused major power outages across the Gulf States. Safe travels! #MSwx
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Three dad-son pairs from Entergy Arkansas are currently in Florida working together on Hurricane #Irma restoration. #FamiliesHelpingFamilies
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We’re in for another cold night, and we would appreciate customers continuing to conserve electricity, especially tomorrow morning. Thank you for doing what you can to reduce the demand for power until the cold eases up and things get back to normal.
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#ICYMI Entergy Arkansas' Desi Hunter stopped by Good Afternoon Arkansas to remind folks how to be safe and bright this holiday season:
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This spring Entergy Arkansas sponsored an energy-saving tree giveaway program in partnership with the Arbor Day Foundation. By planting trees in the right places, homeowners can effectively shade their homes and save money on their energy bills each month:
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To customers in the St. Charles/Villages of Wellington area: We are replacing a device behind Parkway Place that, when done, should restore power to maybe 90 percent of those 2,500 customers. This should happen within the next 1-2 hours. Stay tuned.
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Advanced Power and Light workers from Chattanooga are here and helping!
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Entergy Arkansas recently awarded $20,000 to help fund this year’s Learning Institute and Opportunities for New Students (LIONS) program at UA - Pine Bluff. A former LION student credits the program with her academic success. Find out why:
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Statewide 2,002 miles of distribution line damaged or destroyed. 134 poles were broken. We brought in extra line workers to help with the restoration, including these contractors from Chain Electric replacing a pole in a back yard in southwest Little Rock this morning.
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Imagine that each one of these 1,375 toothpicks is a utility pole. That’s how many of our poles were broken and needed to be replaced after the Easter Sunday storms. Thank you all, again, for bearing with us as our team tackled challenge.
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A 2nd wave of workers left Ark this morning to help restore power in FL after #Irma. They will join crews already on the ground.
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More than half a million Entergy customers near the Gulf are out of power tonight. We’ve mobilized 520 Arkansas workers (176 line workers plus tree trimmers and support folks) to help. Some have already headed south. Others are hanging back til we know Arkansas is in the clear.
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As a result of customer conservation, the system was successfully able to avoid mandatory outages last night. With temperatures expected to drop again tonight, conserving energy will prevent unwanted, forced outages.
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Some of our Entergy Arkansas Lineworkers won awards at this month's Lineworker Bootcamp. The bootcamp is a 12-week class that focuses on standardized industry education. Congrats, team! 👏 . Safety Award: Dylan Scarbrough.Most Improved: Logan Carter.Best Climber: Blaine Wells
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Please give the linemen plenty of room to work if you see them out. They are working as quickly as is safely possible. #arwx
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Entergy River Lights honors team colors for Vilonia & Mayflower schools. #arkanstrong
http://t.co/pX9Dds083H.
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We're asking customers to voluntarily reduce electricity use until further notice. We're making this request as required by reliability coordinator @MISO_energy. Forced generation outages and frigid temps are causing critical shortages of electricity. ➡️
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Our crews have been busy as we help restore power in the hardest hit areas. Currently, we still have 30,000 customers without power which is down from the peak of 56,789. Thank you for your patience as crews work as quickly as possible to safely restore power to all customers.
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@KATVToddYak We are making sure all our trucks and crews are properly outfitted for any potential weather events. We are monitoring the weather closely. Proactively, we trimmed limbs away from more than 7000 miles of power lines 2017 along with other storm hardening work.
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These Entergy Arkansas crews will sleep in their own beds tonight! They, along with many others, have been working in North Carolina restoring power after Hurricane #Florence. They've been released and are traveling home now. Drive safely, guys! Look forward to seeing you soon.
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100 Entergy Arkansas linemen plus support workers left their homes this morning headed for the East Coast to help restore power after Hurricane Florence makes landfall Thursday. In the photo is a caravan leaving from the Baseline Service Center.
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🗣️ "There is nothing greater in life than helping someone out or trying to save a life.". @EntergyNuclear to the rescue. ❤️. A child was saved from the Arkansas River by Arkansas Nuclear One Security Officer Greg Widner. Learn more ➡️ . #WePowerLife
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Since the tornadoes struck Arkansas last Friday, March 31, Entergy Arkansas has safely restored more than 64,000 customer interruptions. We value you as a customer and strive to provide you with premier service. Get the latest update ➡️
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While in Texas to help restore power, Arkansas dads (and linemen) David Mason & John Wilkins help a young customer with his bike. #Harvey
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With crews working through the night, we're pleased to report that outages following yesterdays storms are at about 780 this morning, down from a peak of just over 8,000 at 7:00 last night. Looks like nice weather to work in to get the remainder back on today.
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National Consumer Protection Week is a good time to remind our customers: Entergy NEVER demands immediate payment over the phone. If a call sounds sketchy, hang up! Call 1-800-ENTERGY to speak to us directly. #StopScams #TakingCareofBizTues
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This summer, keep your family comfortable with help from our Manufactured Homes Program. Find an approved trade ally and schedule your weatherization appointment, today. Visit us at to learn more.
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Update: 36k customers out, down from 63k at 5:30 AM. *We've called in 300 line workers from out of state, mostly LA & TX.*Another 200 people working on trees.*Plus 120 people scouting damage.The extent of damage means we don't have a restoration estimate for some people. #ArWx
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Entergy has initiated additional outages across its 4-state service area. The company is taking this action as directed by @MISO_energy as a last resort and in order to prevent more extensive outages that could severely affect the reliability of the grid.
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Crews today are replacing 400 feet of squirrel-chewed underground cable in the Chenal Ridge neighborhood. Squirrel-damaged lines had caused intermittent outages for weeks before technicians discovered the root cause of the problem, which caused a major outage Tuesday night.
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Our recent reliability project included 120 hours of work by 30 employees over a four-hour period and will improve service for 420 customers in the Hot Springs area. Improvements included installing animal guards and upgrading line equipment that will help prevent future outages.
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Our customers in Corning have had more than their share of power interruptions lately, and we wanted to both apologize and explain. We're making things better, but first. they got a little worse.
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Most folks know where to go in our homes if there were a tornado. But do you know where to go at work? We go to the stairwell. Make a plan. Be sure everyone knows what it is. Be #StormReady when severe weather strikes. #SafePlaceSelfie #NWS #ArWx.
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Our crews are still working hard to restore power as quickly as possible despite the many challenges they've encountered getting to damaged areas. Here's an example of the challenges our crews faced on Woodson-Rison transmission line. Learn more ➡️
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Strong thunderstorms moving at 65+ mph have swept through the state and the initial front is expected to be followed by more widespread storms with warnings/watches issued for much of the state until 4 am. Our crews will restore power as quickly as is safely possible.
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There are downed power lines across the state. Just another reminder: there is no way to tell by looking if a line is energized or not. If you see a downed power line, STAY AWAY. Call us and report it.
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As of 6 p.m. today approximately 40,000 customers remained without power, down from 82,000 last night. We have approximately 1000 scouts, linemen and tree trimmers on the ground, including 300 from Entergy Texas, Louisiana and Mississippi and contractors.
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Officials say 3000+ homes in Vilonia/Mayflower are damaged, uninhabitable. #arwx
http://t.co/zfwi54u09L.
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THANK YOU to all guest workers from TN, AR, MO, TX, MS and LA helping our crews!.
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Extensive damage and debris continue to present difficulties in gaining access to heavily impacted areas. Entergy Arkansas has amassed a workforce of about 3,300, including line workers, damage assessors and vegetation crews. Get the latest update ➡️
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Stetson Ausbrooks and Adam Bleifus on Denny Rd. this afternoon. They were two of hundreds working to restore power following last night's severe thunderstorms. As of 6 p.m., 32,000 outages remained. Updates at
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Entergy Arkansas was proud to participate in the Arkansas MLK Commission 50th Anniversary Commemoration Vigil on the steps of the state capitol. We support the work of the Commission does in our communities. #AMLKC50
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Meet Serviceman Teddy Jackson braving the cold to help get the remaining 4,000 outages back on.
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We're making some @EntergyLA customers happy on a Monday! Getting power restored after #LAFlood
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The Entergy Arkansas team has moved on to Palm Bay, Florida, as restoration from Hurricane Irma continues.
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Trees too close to the power lines can cause outages. You can help reduce problems. Before you start spring planting, look up! Make sure your landscaping will not interfere with electric service now or in years to come. #TakingCareOfBusinessTuesday
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Welcome to the newest additions to the Entergy Arkansas line worker team. Now, after 10 weeks of “Lineman Boot Camp” in Little Rock, they begin a four-year apprenticeship where they will learn on the job both how to do line work and, most importantly, how to do it safely.
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As is the case with a large segment of the U.S., we are in a precarious situation. The severe cold has resulted in extremely high demand for power. To protect the grid, we're asking customers to aggressively conserve electricity. Thank you for helping.
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We've restored 105,000 customers so far. We're working the 35,000 remaining outages. Follow our progress:
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Our Northeast Team is headed south to help with the restoration efforts. Our crews are working as quickly and safely as possible to restore power. We have experienced some challenges with trees blocking roadways and falling onto power lines.
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We now have an estimated 13,500 customers still without power. Today more than 1,000 people worked restoring power. We expect 160 more line workers tomorrow from Alabama & Mississippi. For the most accurate information on your outage, please check the map:
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This year, Entergy Arkansas celebrates its 110-year anniversary. 👏 . To celebrate this milestone, we will feature a series of stories throughout the year that focuses on the history of the company. First up is the story of Flave Carpenter ➡️ #WePowerLife
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Keep your tenants comfortable year-round with an air conditioning tune-up incentive of up to $150. For more information on how our Multifamily Homes Program can help you start saving today, visit
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Poles damaged by the tornado that stuck West Little Rock on Friday are being replaced this afternoon. The planned outage affecting about 1,000 customers is scheduled from 1 p.m. to 5 p.m. The poles are being replaced on Mara Lynn Road. We apologize for the inconvenience.
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A Valentine's Day balloon could make you less lovable to your neighbors if you take the power out. Keep foil balloons securely tethered. They can cause power outages, fires & other damage if they come into contact with power lines. #TakingCareOfBizTuesday
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After restoring power to 28,000, we are thankful for an injury-free three days of hard work. http://t.co/8b5AjI5Gap.
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Well, this is a good sign. Thanks, Kingsland, Arkansas, for the encouragement!
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Crews worked all night to restore service to the 4,000-plus who lost power to the spectacular electrical storm that passed through the state yesterday evening. As of 8 a.m., all but about 350 are back on.
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There is a high demand for electricity use in our area due to extreme weather conditions. We strongly urge customers to voluntarily reduce electricity use now to avoid periodic outages. We apologize for the inconvenience. For more info and updates, visit
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Crews are working to restore about 30,000 outages as quickly&safely as possible. Faulkner=6,600, Yell=4,100, Pope=3,600.
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Weather conditions continue to deteriorate as winter precipitation moves across the state. More than 1,300 customers are currently without power and 1,600 Entergy employees and contractors are ready to respond. These photos were taken earlier today in Russellville.
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We have about 3,700 outages around the state right now. We understand it’s really cold and are making repairs as quickly as is safely possible. We apologize for the inconvenience.
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It's Severe Weather Preparedness Week in Arkansas. Are you and your family #StormReady? We can help. #ARWx .
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