@GreaveDrinker Hi there, we're sorry to hear it was a little chilly at the Greave Dunning last night. We'll pick this up with the Manager and ask them to look into it. Thanks for letting us know and hope this doesn't stop you from visiting us again. CP

@superdinnerlady Hi There, we have responded to your other message. Thanks JK

@superdinnerlady Hi There, we will respond to your private message. Thanks JK

@FalconsBoldmere Hi There, well played Liam!! Thanks JK

@RymerPaul Sorry that was the case, Paul. Unfortunately if they do not have any logs available they will be unable to use the fire at the moment. IK

@aj7177_j Hi Alex - We are so sorry to hear about this! A new code will be issued to you tomorrow as this offer is still on, are you looking to use this this evening? IK

@LifeInTheRuins @VeganOlive1 Hi There, it tastes even better than it looks!! Thanks JK

@VeganOlive1 Already have! Thanks so much ❤️CB

@Chortle_Charlie @WirralCouncil We would be happy to look into this however we require further information. If you can please email these photos to guest.care@mbplc.com they can assist, LB.

@Chortle_Charlie @WirralCouncil Hi Charlie, we would like to look into this further. If you could please DM us some more details via X or via our Facebook page here: we can investigate this, LB.

@nayright12 We do apologise for any inconvenience caused by this, this is certainly not the standard we expect. If you can fill out the form provided previously we can refer your feedback over to the appropriate manager to address, LB.

@WeeklyGripe Hi There, we would recommend always checking the T&Cs of the offers that are avaliable to avoid any disappointment. The voucher will have been sent to you in case you wished to make use of it in a different Ember Inn. Thanks JK

@WeeklyGripe Our apologise that you were unable to make use of this offer however, the T&C's of this voucher do state the voucher is not valid at the Dalkeith and we do expect guests to check the T&C's before their visit to avoid disappointment, LB.

@Chortle_Charlie @RedCatGreasby @WeAreLovedOnes @GreasbyJunior @1FGScouts @LivEchonews Hi Charlie, the manager will want to discus this with you another option avaliable is to complete our feedback form here: and the manager will be in touch with you. Thanks JK

@Chortle_Charlie @RedCatGreasby @WeAreLovedOnes @GreasbyJunior @1FGScouts @LivEchonews Hi Charlie, for us to be able to respond to you we will need contact details and we do not wish you to provide them publicly. If you can email us or message us privately we can then assist you further. Thanks JK

@Chortle_Charlie @RedCatGreasby @WeAreLovedOnes @GreasbyJunior @1FGScouts @LivEchonews Hi Charlie, we are trying to assist you another option is to message us privately with a contact email address if you are able to and we can then ask the manager to get in touch with you. Thanks JK