We no longer monitor this channel. If you would like to get in touch with us, visit our Facebook page

@dbg_collins Hi Daniel, apologies for the inconvenience. We had an issue over the weekend with our flow data. It was fixed by Sunday morning. We are investigating what caused it. Thanks

@ktaiuru Kia ora. Sorry to hear you’re still experiencing issues. Please send us the specific details including the time, route, stop to metro@ecan.govt.nz so that our Metro team can investigate and see if there are any problems.

@Stacezilla @threeboysbrew @RavensdownNZ @LytteltonPort Our investigation is ongoing. We are working with those involved to ensure that appropriate procedures are in place to prevent this type of incident from occurring again.

@jono_dw @MetroCanterbury @ChristchurchCC Thanks Jono - we'll have an update for you in the new year. Happy travels.

@whakaraupo @MPI_NZ Kia ora @whakaraupo We don’t have any harvests going on that would do this. With the recent heavy rains the rivers have risen and washed debris into the sea – it’s natural and often happens under these conditions. Thanks for sharing.

@ScottMainlander @MetroCanterbury @steve_walton99 Thanks @ScottMainlander Pay for our drivers was increased to the living wage from November with back pay to 1 Sept. Any further changes to driver wages would need to be raised by Council and consulted on with the community.

@threeboysbrew Kia ora @threeboysbrew, thanks for bringing to our attention. It would be great if you could report this via so we can get all the details and get our incident response team to have a look at it. Cheers.

@ktaiuru Except for selected major stops, physical timetables are an estimated arrival time due to factors such as traffic. Please DM us or email metro@ecan.govt.nz with details of stop locations/bus times so we can look into any issues further.

@ladyhorrors @ChristchurchCC Thanks for reporting @ladyhorrors The app seems to be working now, but if you have any further issues with it, please call us on 0800 324 636 so we can remedy. Again, if you think the odour is related to the wastewater treatment plant fire contact @ChristchurchCC on 0800 800 169

@ladyhorrors Kia ora @ladyhorrors The Smelt-It app is designed for you to report current or recent odours, so you can't select a future date or time. We recommend you call @ChristchurchCC on 0800 800 169 if you think the odour is from the wastewater treatment plant fire.

@Billy_Boola We’re hoping to have all contract variations completed as soon as practicable. The contract variations ensure funding is passed on to drivers.

For the latest updates from us, go to and give us a 'like' 👏

@withonelmichele Kia ora Michele, sorry for the delayed response. Drivers have to stop if the bell is pushed, whether or not it was accidental. We have not been made aware of any design issues that may be causing a problem, but we will monitor feedback following your comments – thanks.

@sophie__mcinnes @saycheeselouise Thanks again for your interest. We will be engaging with the public on fares later this year and we look forward to your input.

@sophie__mcinnes @saycheeselouise Kia ora, weekly caps for public transport in Christchurch have existed since 2003. For example, zone one (Sumner to Prebbleton, Lyttleton to Kainga) has a weekly cap of $26.50 for bus travel within the zone. Thanks.