Dave Williams
@DaveWilliamsATX
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Senior Improvement Advisor I Author, Quality as an Organizational Strategy I Ambulance System Expert I Creator, Mr. Potato Head PDSA Exercise
Austin, TX, USA
Joined March 2009
Excited to share something we’ve been working on. Here is the link on Amazon #improvementscience
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I'm excited to lead the 2025 U.S. offering of the @theihi Improvement Advisor Professional Development Program in Boston starting in Sept. This is the leading publicly offered program on Improvement Science and Methods. Come join the next cohort.
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Systems thinking is critical for improvement. Visualizing a system helps us work with the present & make future impactful changes. The LA fires are horrible & raised awareness about firefighting systems. Interesting article about the hydrant system.
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Pleasure to present an ASQ Webcast for the American Society of Quality (ASQ) with Cliff Norman. @ASQ is a global community dedicated to advancing excellence through quality. An honor to discuss the methods of Quality as an Organizational Strategy.
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Honored to join Eunice Wong, PhD & Priya Latha for a video podcast on our new book Quality as an Organizational Strategy. I spent a week in Singapore teaching advanced QI through Planned Experimentation (factorial design). I look forward to my next visit.
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Enjoyed meeting improvers and signing copies of Quality as an Organizational Strategy @TheIHI Forum. The book sold out! #IHIForum #ImprovementScience
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It was a pleasure to join @SkipSteward & Drs. Mason & Lancaster on @BaptistOnline's podcast Connecting the Dots to talk about our new book Quality as an Organizational Strategy. It's one of my favorite healthcare improvement podcasts. #improvementscience
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🚨Cyber Monday Alert The holiday gift season is in full swing. Found the perfect gift for your favorite improvement leader yet? Here is a suggestion👇 📖 Quality as an Organizational Strategy: Building a System of Improvement Get your copy here:
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The best learning occurs in the gap. The gap between the leadership teams’ average score & the description of an org with quality as their strategy. The gap or variation between leader assessments of key elements. Conversations that begin here are a powerful start of the journey.
How do leaders gauge their progress in pursuing quality as a strategy? Start with the organization's vector of measures. Another way is to use the QOS assessment tool. Complete it individually. Then, consolidate the results and learn together.
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Bluesky Starter pack for paramedicine and ambulance systems.
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My graduate studies at @UMBC were pivotal in my professional development. I attribute many of my accomplishments to the learning I started there and the mentors who support me to this day. It’s an honor to be featured as a UMBC Alumni Author.
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This is an important story happening across the country. #EMS service is expected, communities are changing, & funding models don’t support it anymore. Johnson Co. was a former client. Historically, EMS was provided at $0 tax subsidy. Today, not sustainable.
A growing and aging population is forcing Texas counties to seek state EMS funding via @TexasTribune
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It was a pleasure to sit down for this conversation with @Rashad__Issa to talk about our new book Quality as an Organizational Strategy and to contribute to #WorldQuality Week.
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I’ve racked up 4 followers in BlueSky. Come join them.
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@juliogatx Cities pay up to 2/3rds of general fund on public safety but leaders have a hard time showing good outcomes. Sometimes the answer is more $$$, but many times it’s not. Here are questions I give communities specific to their fire/EMS systems.
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How do leaders gauge their progress in pursuing quality as a strategy? Start with the organization's vector of measures. Another way is to use the QOS assessment tool. Complete it individually. Then, consolidate the results and learn together.
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Last month, we released our new book, Quality as an Organizational Strategy. It exceeded expectations. We spent over a week leading @Amazon’s Hot New Releases and were the top seller in #improvementscience. Readers are posting reviews like this one:
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Happy Halloween. You can find my Mr. Potato Head PDSA exercise instructions and other resources on the updated website:
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