When did you last ask your client how many emails they get in a day? If you have to send one, make yours be the one that stands out and gets read. My top tips from someone who started consulting before there was such a thing as email. (As an aside, maybe a reason why many of my Gen X+ peers want to "just hop on a phone call" all the time...😉?!) 🧵

@smbsinmotion @bovolox Ambiguity = Fear for some people. The irony is, that the control / hierarchy is an assumed way of managing it…yet is optimised for stasis. Over change. Systems over outcomes: perhaps only where the outcomes don’t accommodate thriving in a changing environment.

@CreativityPugh Nicely put. It’s scary how much people are prepared to pay for confusion…

@themgmtconsult Great thread.

RT @themgmtconsult: AI can solve problems faster than you, but it will never be able to navigate the chaos of human relationships. If you…

RT @TheRookieCons: Business Communication 101 Be clear and direct - with respect. People don't have the time, energy, or patience to gues…

@themgmtconsult I love this. It should be up there with all the effort that goes into pointing out, then quantifying [client] problems…just to be able to sell a way to solve them. Thx for sharing.

"Notion’s a blue ocean." - yrs truly ~18 mths ago. I’be been hooked for a long while. Note-taking is super-fast. And the output beautiful… I gather Notion does sync with Gmail (mail, calendars etc) but it’s not something. I’ve explored yet. The new G-docs feature of emojis on templates and drop downs suggests people see the blue ocean threat.

I’m so with you on this Adam. And have been in your exact situation many times. Taking a collective deep breath. Zooming out. Naming the elephants. Agreeing on what people disagree about. And what to align on going forward. The deep work that sets teams up for success. And allows them to later move on at speed. The deep work doesn’t have to take long. But people avoid it because they find it too hard. Or don’t have someone to facilitate them thru it. Fortunately that keeps me employed much of the time!

@adamvagley Love this. Clearly speaks to role, purpose and competence…without naming any of them.

@themgmtconsult Everyone wants long and loving relationships, nobody wants to admit what it really takes to make them work.

That’s extraordinary: I nearly posted exactly the same experience yesterday! I watched the pale winter sun through the branches of melting snow…and came up with the idea that perhaps that was the original of Christmas tree lights. “Great minds” And I’m totally with you on taking time to stop and smell the roses. Or watch the snow fall. Or melt. Nature is underrated!

Is that because we hear “it doesn’t matter” as some (British) polite way of saying “it really matters, but I’d be brash/rude/uncouth/unreserved if I said as much, and I could hurt your feelings and you should be able to read my mind anyway…” It’s not just the Australian weather I miss in a British winter. It’s the ease of knowing that much of what people tell you…they actually mean!

@Michael__Singh …and those conversations can be online or offline / virtual. Just harder with a chatbot. 😂

@CreativityPugh And small can be bootstrapped. Meaning it can stay independent.

@themgmtconsult Truly Responsible AI. I'm ever the optimist. And remember the days of Don't Be Evil and Do the Right Thing.