IGT Solutions
@Connect_IGT
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IGT Solutions is a next-gen customer experience (CX) company, defining & delivering transformative experiences for global brands using digital technologies.
Gurgaon, India
Joined April 2011
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Last Seen Profiles
As everyone is gearing up to celebrate Christmas all over the world, we would love to share the festival fun & celebrations at IGT. So, here’s a Facebook contest for all IGTians
#ItsChristmasAtIGT
. Participate & get a chance to win movie vouchers from Book My Show worth Rs 1000/-
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Let's take a minute and honour the work everybody is putting in. Happy Labour Day to all!
#LabourDay
#StayHomeStaySafe
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Visit our Facebook page @ IGTSolutions and participate to the contest
#IGTFestiveEthnicTwinning
. Twin to win movie vouchers worth Rs 1000. Looking for innovative ethnic twinning ideas. Contest is live, Particiapte now:
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As a gesture of thanks, we dedicate this video to everyone at IGT Solutions, thank you for standing strong!
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Not all superheroes wear capes! A big thank you to our IT team for shipping computers to our agents’ homes so they can work remotely.
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Your team spirit is admirable Harpreet! Thank you for your perseverance.
#WorkfromHome
#StaySafeStayHome
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We thank all the nurses and healthcare workers who are working tirelessly and caring for others everyday.
#InternationalNursesDay
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Celebrating India’s 75th Independence Day with pride and joy at IGT Solutions!
#IndiaIndependenceDay2022
#IGTSolutions
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Your innovative solutions have made
#WorkFromHome
a smooth experience for us. Proud to have you on board Ravi!
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Saiyed's swift way of working has helped IGT's
#workfromhome
process become a great success!
#StayHomeStaySafe
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Look who decided to join the call today! Hats off to all the parents who are balancing work and home during these challenging times!
#IGTSolutions
#WorkFromHome
#StayHomeStaySafe
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Staying healthy is more important now than ever.
On World Health Day, IGT would especially like to thank the amazing community of doctors and scientists who are working tirelessly to make sure we are safe.
#WorldHealthDay
#StayHealthy
#StaySafeStayHome
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0
6
Well done Satish! Your determination and systematic approach resulted in a smooth
#WorkFromHome
transition for many.
#StaySafeStayHome
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Tabrez's proactiveness has helped several agents work from home today. Proud of you!
#WorkfromHome
#StaySafeStayHome
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DEI matters at IGT!
#diversitymatters
#DEI
#diversityandinclusion
#IGTSolutions
#diversity
#inclusion
#DEI
#pride
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Being community driven, IGT Solutions always works towards taking viable steps for building a better and
#sustainable
tomorrow. In one such
#CSR
initiative, we installed a 10 KVA Solar Power Plant at the Primary Health Center, Mandpura, Gurugram, Haryana.
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Extremely proud of all our leaders who were actively involved in helping our agents work from home!
#WorkFromHome
#StaySafeStayHome
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1
5
At IGT Solutions, we let our employees do the talking. Hear what Mr. Meet Chopra has to say about his 10 long years of association with IGT!
#ThereIsMoreToLIfeAtIGT
#LoveWhatIDo
#ProudIGTian
#TopicTuesday
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A few simple steps to make your Work at Home time more constructive. Watch the video here.
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IGT's 99.9% error free automation solutions focus on getting your business ready for the future, today. Connect with us to know how we can enhance your business processes with our RPA solutions.
#IGTSolutions
#RPA
#automationsolutions
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A special message for everyone from our leaders. Click the link to watch the video -
#StayAtHome
#WorkFromHome
#IGTSolutions
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#IGTSolutions
organized a session with
@jess_feet
, world’s first licensed armless
#pilot
& first armless
#blackbelt
in American
#Taekwondo
. The session titled “Possible Thinking: Achieve the Impossible” was extremely
#motivating
& a source of
#inspiration
for all IGTians.
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We are excited to announce that IGT has won the Bronze Award in the Best Social Media of Contact Center award, organized by CONTACT CENTER ASSOCIATION OF MALAYSIA (CCAM).
#award
#socialmediaaward
#contactcenter
#awards
#IGTSolutions
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IGT’s Automation Center of Excellence (CoE) uses futuristic mechanisms to streamline business operations without the need for radical changes in the existing systems. Download brochure.
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#MondayMotivation
Bored at your current Job? Checkout job opportunities at
Like for regular updates👍
#JobOpenings
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We’ve got great news! We continue to grow and are excited to announce our new centre at Bhopal!
Visit us @ Mapple High Street, Hoshangabad Road, Bhopal
#newoffice
#wearegrowing
#officeexpansion
#bpojobs
#bhopaljobs
#contactcenterjobs
#IGTSolutions
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IGT Solutions wishes everyone a joyful, blessed and safe Ramadan!
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Our
#IGTSolutions
Philippines team organized a beauty pageant “Lakan and Lakambini 2022” as part of a fund-raising activity aiming to raise donations for the less fortunate kids. Here are some amazing pictures from this dynamic and diverse CSR initiative.
#Philippines
#CSR
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IGT Solutions wishes you and your family a happy and safe Eid!
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New to working from home? Here are a few tips to stay productive!
#WorkatHomeTip
1
Organize your day's plan at the beginning of the day. This way, you can make full use of your productivity
#WorkFromHome
#StayHomeStaySafe
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Transform the way your brand engages with its customers through emails, social media, or chat efficiently. Read more.
#crm
#omnichannel
#CX
#IGTSolutions
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Great dedication Danish! We are happy to have an efficient team player with us.
#WorkFromHome
#StayHomeStaySafe
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#WorkatHomeTip
2
Be proactive and interact with your colleagues, doing this keeps you connected, included and helps you stay on track
#StayHomeStaySafe
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IGT offers specialized services that are equipped with deep domain expertise, and pre-built frameworks to quickly arrive at a strategy that is in the best interest of the business. Learn more.
#businessintelligence
#informationarchitecture
#IGTSolutions
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Learn how IGT helped one of their clients by developing and deploying Robotic Process Automation to their production with zero slippages. Read case study.
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Your multi-tasking skills are an inspiration to us all. Well done Sumit!
#WorkFromHome
#StayHomeStaySafe
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IGT Solutions works with gaming companies to create a premium player experience through an innovative portfolio of CX Services and digital solutions, including 24x7 player support and self-service support.
#playersupport
#CX
#gaming
#IGTSolutions
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Cygnific & IGT Solutions have announced a strategic
#partnership
to create a
#Digital
Center of Excellence to drive technology-led transformation initiatives which will undoubtedly unlock greater value & disruption-ready growth for both the organizations.
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Work at home allows staff to carry out their functions outside of the office. Learn about the statistics related to this new normal. Know more.
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IGT's Digital Travel Analytics solutions offers end-to-end data management and data driven insights that aid business decisions. Learn more.
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IGT's Automation Centre of Excellence offers automation services and solutions to our customers within two areas: Back Office Automation through Robotic Process Automation (RPA) and Conversational Automation through Chatbot & Voicebot. Read more offerings.
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#WhyIGT
#IGT
is a part of
#IGE
, the world’s leading
#travel
#conglomerate
that has
#business
interests in
#aviation
,
#airtransportmanagement
,
#traveldistribution
and
#hospitality
. Visit website-
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All you need to know about the preventions to take against Coronavirus and its symptoms. Follow the preventive steps regularly, be calm and stay safe.
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If you’re wondering what people actually think of your brand, sentiment analysis is the key. Add social media to it and you have a huge opportunity to analyze your brand’s health. Read more.
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Keeping in line with the directives shared by the Government of India, World Health Organisation and the Ministry of Health, IGT Solutions proactively started taking necessary precautions since the time news of the COVID-19 broke out.
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IGT Analytics Center of Excellence (CoE) utilizes advanced tools and technologies to provide insights and intelligence to airlines for better decision making and improved business outcomes.
#airline
#dataanalytics
#IGTDataAnalytics
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Enable enterprise grade ticket management system for request prioritization & management with IGT's Application Support Services.
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IGT's Omni-Channel CRM is a custom-built platform that can transform the way companies engage with their customers through emails, social media, or chat efficiently and consistently even as they work from home. Read more.
#crm
#omnichannel
#IGTSolutions
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This Gandhi Jayanti, may the spirit of truth and non-violence be with us. Remembering
#MahatmaGandhi
on his birth anniversary!
#HappyGandhiJayanti
#IGTSolutions
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With its deep travel domain knowledge and analytics process expertise, IGT helped an AI solution provider in fast tracking their client onboarding process. Read the detailed case study.
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We are happy to announce the launch of TechBud·AI, IGT Solutions’ innovative & advanced enterprise-wide
#GenerativeAI
platform that addresses real-world business challenges & helps them deliver superior CX. Here’s what Vipul Doshi, CEO-IGT Solutions has to say about the platform
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Learn how IGT’s refund automation solution can increase the accuracy and reduce the time taken to execute a refund process.
#automation
#RPA
#IGTautomation
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IGT Solutions teams across the globe work wholeheartedly towards creating a healthy, fun, & result-driven work environment to help enable better experience for our clients. Here's a glimpse of our vibrant and awesome team in the
#Philippines
.
#IGTSolutions
#Teamwork
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We are
@Phocuswright
conference showcasing our range of
#digital
#travel
services and solutions. Connect with our IGT experts at booth number 14!
#Phocuswright
#TravelTechnology
#DigitalContactCenter
#CustomerExperience
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IGT expands its operations and chooses Knoxville for its first large U.S. facility.
#IGTSolutions
#BPO
#contactcenter
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Some superheroes don't wear capes, and we call them
#dads
. Cheers to the ever-loving and caring anchor of our life, our
#dad
. On this special day, a big thank you for all the love, strength and unwavering support.
Happy Father's Day!
#Fathersday2023
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Watch this video to learn how IGT helped its client provide timely and accurate information to their customers using the CeX 3.A framework.
#customerexperience
#cx
#IGTSolutions
#casestudy
#casestudies
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Thank you for your swift action and commendable steps taken at such short notice, Mohammed Saad and Karan Arora!
#staysafe
from
#coronavirus
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Learn how IGT's video analytics solution is proving to be invaluable in live monitoring and alerting the supervisor to take corrective action.
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#WorkatHomeTip
4
Make use of your standard break times by setting a reminder for yourself, this will help you resume your work recharged.
#StayHomeStaySafe
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What’s different about 2021 is the people. Those people — your customers, suppliers, and colleagues — have just come through a year of trauma and disruption, with an unknowable amount more still to come.
#customerexperience
#CX
#customerservice
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#WorkatHomeTip
3
Create a habit that works as a indicator to sign on and off work, like doing a final check to make sure that all critical emails have a response. This will help you mentally disconnect.
#StayHomeStaySafe
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Travel advertisers can reconnect with customers through targeted messaging that acknowledges health and safety concerns and empathizes with the pent-up desire to venture out from local to regional travel experiences.
#travel
#travelexperience
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Mega Walk-in at IGT's Pune location
#Hiring
Customer Service Associates.
Great benefits and incentives!
#hiringnow
#hiringpost
#recruitment
#jobs
#csr
#IGTSolutions
#punejobs
#bpojobs
#hiring
#jobsearch
#hr
#recruiting
#job
#pune
#careers
#bpo
#interview
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Are you in
#AviationDXB
@airlinesblog
Dubai? Connect with our IGT experts at booth number 108!
#Aviation
#TravelTechnology
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InterGlobe Technologies strengthens its
#cruise
#industry
solutions to deliver
#expertise
&
#innovation
. Read more:
http://t.co/hnQcgrpp91
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IGT helped its client automate the manual testing process by building an end-to-end strategy for automating the regression test suite and developing a customized framework. Learn more.
#testingstrategy
#testingservices
#IGTSolutions
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Read this Gartner report, i.e.; “Advance an All-Digital Customer Service Initiative by
De-emphasizing Telephone Calls” to understand how application leaders should accelerate digital customer engagement.
#gartner
#CX
#customerexperience
#IGTSolutions
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How can we maximize the benefits of remote team workers and handle the challenges that come along with it? Read the blog and find out.
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We are excited to expand our
#partnership
with Thrio to bolster IGT Solutions' enterprise-wide
#GenerativeAI
platform, , with Thrio's flexible & scalable AI-powered CCaaS technology. Follow the link to know more:
#CustomerExperience
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IGT's conversational automation services enable & transform customer service experience by implementing Chat and Voice Bots across the travel, hospitality, and ecommerce domain.
#chabots
#IGTautomation
#RPA
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Featuring in today’s
#employeespotlight
is Hemant Hada.
#employeesmatter
#employeeengagement
#employeesfirst
#IGTSolutions
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Gain insights on omnichannel strategies and tactics.
Join us at our virtual booth!
Registration is free for all retailers.
@eTailNews
Sign up here:
#virtualevent
#retail
#eCommerce
#customerexpectations
#innovation
#retailers
#omnichannel
#IGTSolutions
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For the 5th year, we have won the GMA Award in the individual category with Sonal Jaitley winning this year for her exceptional managerial skills. IGT has won an award in the institutional category. A proud moment for us!
#gma2020
#IGTSolutions
@VipulDoshi
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At IGT Solutions, we firmly believe that
#Diversity
and
#Inclusion
is the path to unravel innovation, where every voice and opinion matters. Know why DEI matters to us:
#DEI
#IGTSolutions
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Exuberant, modern, and customer-centric, that's what defines our team and office in Cape Town. Here's a glimpse of our state-of-the-art site and wonderful people in South Africa.
#CapeTown
#SouthAfrica
#IGTSolutions
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#Technology
delivers a world of
#travel
options right to a traveler's fingertips. They go online to find inspiration on
#social
media, choose the right vacation, compare deals, book trips and enhance their experience during their trip. Read More :
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