CoE_Call_Centre
@CoE_Call_Centre
Followers
57K
Following
793
Media
1K
Statuses
36K
Updates on service delivery interruptions in the City of Ekurhuleni. To report a service interruption call 0860 543 000. For other news : @City_Ekurhuleni
Joined July 2013
#CoE is aware of the power outage affecting Nokem Park, Birchleigh, Glen Marais, Birch Acres, Allen Grove, Aston Manor, Kempton Park x4, Parts of Pomona, Nimrod Park, Bonaero Park, Kempton Park West, Birch Acres, Van Riebeeck Park, Edleen & Terenure. Technicians are investigating.
291
29
57
City of Ekurhuleni is aware of power failure affecting .Norkem Park .Birchleigh, Glen Marais, VRP, NorkemPark, Terenure and Birch Acres.Team on site attending to the matter. Restoration time will be communicated once fault is identified. Regards.
176
19
36
Tembisa power update:. Eskom and Ekurhuleni employees still busy on site testing the equipment. Next update will be given at 20:00.
95
9
32
Dear CoE resident, #CoE is aware of the power supply interruption affecting Tembisa, Birch Acres Ext 23 - 44 and parts of Winnie Mandela. The team is onsite attending to the fault, estimated restore time 15:00 The CoE would like to apologize for the inconvenience caused.
30
5
28
#Kemptonpark #Electricity : Repairs & electrical testing of the alternative source (i.e. oil cable feeder) were done satisfactory. However we are currently awaiting for the oil test results from the laboratory. Next update will be 09:00.
187
15
26
#Electricity #Kemptonpark - #CoE is aware of the outage affecting Terenure, Glen Marais, Croydon, Kempton Park West, and surrounding areas. Technicians are onsite investigating the fault, estimated restore time to be communicated.
16
5
24
#Kempton Park, No power. Affecting quite a large area: Kempton Park West, Terenure, Rhodes field, Aston Manor, Edleen, Van Riebeeck Park, and surrounding areas. Fault from Eskom side. No time frame indicated.
28
15
23
#Electricity #Kemptonpark- #Coe is aware of the power outage affecting Edleen, Van Riebeeck park, Birch acres, Terrenure, parts of Norkem park and surrounding areas. Technicians are attending to the fault. Restore time to be communicated.
25
8
22
#CoE For service-related issues, please log a call with the call centre on:.- 鈽庯笍0860 543 000.- 馃摬My CoE App.- 馃柋Call.Centre@ekurhuleni.gov.za.- Twitter on City of Ekurhuleni
251
13
22
#CoE is aware of the power outages in large parts of #Kemptonpark. Eskom have dispatched their teams to investigate.
36
8
22
Kempton Park update:. Due to unforseen circumstances the estimated restoration time for the power outage is Tuesday 25 January 2022. All efforts are being put to restore power sooner. Repair work will continue until supply is fully restored.
63
18
18
Water Update: In (Kempton Park) Rand water repairs on the O2 pipeline, is completed. Now busy opening water to feed reservoirs.
24
9
19
#Kemptonpark #Energy - The joints on the 66kV network has been installed, oil will then be pumped into the cable once it's vacuumed. Progress on the transformer repairs are positive, moisture & air removal is underway, estimated to be concluded at 4pm. Next update will be at 6pm.
97
7
20
#Water update, estimated restoration on G17 pipeline is 14:00 pm. The S1 shutdown is completed. The pipeline is back in commission at Vlakfontein and water is going into the reservoir.
80
9
20
Stage 2 loadshedding will be implemented from 10:00am on Wednesday 2 June until 22:00pm Friday 4 June 2021.
65
16
18
Thembisa Energy Department is aware of the area-outage affecting the whole of Thembisa. Eskom and CoE has dispatched team to investigate. Estimated restoration time will be communicated as soon as the cause is identified. .
10
5
18
Germiston Power Outage. The following areas are back on:.Leondale.Phumula.Mapleton Ext 10.Roodekop extensions.Buhle Park.Surroundings. The next update for the portion of Wadeville will be on the 6th of April聽2024,聽at聽17:00.
47
4
18
Kempton Park Energy Planned Maintenance Power Outage 27 June 2023 Time 08h30-17h00 Affected Area: Kempton Park West, Edleen, Terenure, Van Riebeeck Park, Birchleigh, Birch Acres, Parts of Kempton Park Ext 5, Glen Marais, Norkem Park, Allen Grove, Witfontein Ext 11.
11
15
18
Stage 6 update:.Technicians need an allowance of 2hours to switch on and off based on the load shedding schedule.
60
10
16
No power in Windmill Park, Dawn Park, Groeneweide, Villa Liza, Klippoortjie (Talbot), Boksburg Prison and the surroundings due to stolen cables. No ERT yet.
13
8
17
Please note that the entire Germiston DBU is being held hostage in the Workshop Driehoek by residents of Northern area. They are not allowed to leave to execute tasks. Service will be delayed.
25
17
16
Power Failure in Tembisa, the Energy Dept is aware and technicians have been dispatched to investigate and resolve.
10
2
18
Elspark Substation over flooded , estimated restoration time will be communicated around 22h00. Lambton and adjacent areas , including Elsburg ERT around 22h00.
24
8
14
#Bedfordview update: Eskom has located cable fault and is busy with repairs. Unfortunately no restoration time can be provided at this stage.
18
8
17
Thembisa, Birch Acres Ext 23 to Ext 44, Winnie Mandela Zone 1, 8 & 11 outage updated: .Eskom is still doing tests on their transformers. No estimated restoration time available at the moment. Next update will be given at 16h00.
50
5
15
#NoPowerGermiston.Dinwiddie, Albermale, Union, Castleview, Wadeville, Leondale, Buhle Park,Phumula,Rondebult, and the surroundings are without power supply. CoE technicians are heading there to do fault isolation. No聽ERT聽yet.
21
6
16
#Electricity #Kemptonpark - Kindly find the updated information for the electricity outage.
102
13
14
#KemptonPark Update: The #CoE team is testing the supply, if there are no further faults, the power will be restored gradually. @City_Ekurhuleni.
39
8
17
#Electricity #Kemptonpark : Kindly note that all efforts are being made to restore power sooner than the estimated restore time.
39
6
17
Kempton Park no power. Techs are on their way to investigate the fault.
23
3
16
#CoE is aware of the power outage affecting Tembisa (from Eskom's sub). Eskom is currently busy investigating, Ert not available as yet.
45
7
15
#Alberton update: Breaker feeding Mayberry park failed, lost all feeders from Eskom. Inspecting damage. Areas affected include: Meyersdal, Alrode, New Red Ruth, Alberante, Mayberry park, Brackenhurst, Brackendowns, Thokoza North. No ERT at this stage. Team is on site.
34
5
16
Equipment failure in Z6 substation affecting Brackendowns,Thokoza,Eden Park,Greenfield,Albertsdal and Part of Brackenhurst. Team on site investigating and there's no ERT yet.
53
7
15
#Kemptonpark #Energy - Repairs are still underway on the cable between Aston Manor & Cargo. Components for the transformer will be ready tomorrow. All efforts are made to restore the electricity by Monday 24.01.22. Further updates to be communicated.
18
5
16
0
2
16
Kempton Park area out update: technicians are preparing to test substation. If everything goes according to plan power will be full restored by 21:00.
45
7
15
We will not be replying to tweets that are not services related. This channel is to assist with lodging complaints concerning water, sewer, finance energy, roads, streetlights, and general enquiries.
39
6
16
CoE is aware of power outages affecting parts of Norkem Park and Birchleigh due to cable theft. Our team is on site attending to the outage. ERT will be communicated.
122
5
15
Germiston Energy Department is aware of an outage affecting the following areas . Buhle park,. Rondebult proper,. Buhle park garden, . Klippoortjie. Surrounding areas. Vandalism of substation . Revised estimated restoration Friday, 15 Sept 2023 around 18h00. Repairs in progress.
18
7
15
Load shedding update: Stage 4 will continue every day(05:00-00:00) this week until at least Wednesday. Eskom warns of high risk of stage 6 tonight.
27
2
14
Springs power update: 80% restored, the following areas are still off: Casseldale, Strubenvale, Springs CBD, Nuffield, Bakerton, Payneville. the next update will be at 18h.
47
5
14
Power restored in most sections including Birch acres except Moriting,Malawi , Sethokga ext 9 , Hospital hill , Hospital View; part of Winnie Mandela; mashimong; Kopanong ; Sedibeng; Mqantsa; Sethokga ; Ecaleni; Sethokga; makhulong and surrounding sections.
28
4
12
Kempton Park Update :.Power has been restored to 70% of affected residents. The team is on site progressively restoring power to enable the grid to stabilize. Please urge all residents to switch off non essential appliances to allow a quicker restoration.
76
7
13
The following areas are affected by power failure. * Roodekop industries. * Roodekop ext 25. * Roodekop ext 31. * Leondale . Estimated restoration time will communicated once fault has been isolated.
11
7
12
#COE is aware of the power outage affecting large parts of Birchleigh, VRP, Edleen, Aston Manor, Nimrod Park, Allen Grove Kempton park x4 and Glen Marais, Norkem Park. Estimated time will be communicated after establishing the root causes of the power outage.
40
2
14
Springs power failure update: Roof at JVA blown out because of strong winds and bad weather yesterday. Substation is off.
5
8
14
Germiston update: Please note that the area is back-on. It is very cold and we plead that customers should switch-off some of the high comsuming appliances as we are encountering overloading. If we do not, we will experience overloading and the network will聽trip. Thanks.
43
5
14
#CoENoPower in Germiston Energy Dept is aware of power outage affecting the following areas. Wadeville, Phumula, Mapleton ext 10, Buhlepark, Rondebuilt including Ext's, Leondale, Albemarle & the surroundings. team is onsite. progress of repairs will be updated today at 13h00.
19
7
13
Norton Small farms in Germiston no power, due to apparatus theft. No ERT yet.
10
4
4
No Power in (GERMISTON NORTH) Dukathole,Burendal, Meadowdale Industrial and Rustavia, Energy department on site, Restoration time to follow.
1
1
12
#Electricity #Boksburg No power in -Dawn park,Groeneweide Mapleton ,Villa liza,klippoortjie. Technicians are currently working on a mini cable fault at the substation.
15
5
11
Germiston Energy is aware of an outage affecting:.Tedstoneville.Germiston South industries.Dukathole.Germiston ext 9.Johnson and Mathey.Primrose.Marlands.Wychwood.Malvern East.Sunnyridge.Sunnyrock&.Surroundings.Eskom is busy with fault locating. The next update will be at 18h00.
28
5
13
#Kemptonpark #Energy - Repair work on the 66kV network is underway, once concluded, it will be tested and power restored should it be a positive result. A specialized team is assisting on locating the fault between Spartan & Van Riebeeck park. Next update will be at 18:00.
23
8
13
No Water in (EDENVALE) water supply interruption in Marais Steyn Park, Edenvale, Plumbers currently on site, restoration time 13/05/2016.
0
2
11
Springs Power update: Energy has been restored in most of the areas except Springs EXT, New Era and Marksal. Technical team is still working on the fault. No turnaround time provided.
8
4
13
#Electricity #Tembisa - Due to a faulty Eskom transformer, #CoE will keep in place the current load reduction, until the transformer is repaired. Please note that every effort is put in place to end the load reduction. Further updates will be communicated.
53
5
13
Thembisa Energy is aware of power outages affecting the whole of Thembisa. Fault is on the Eskom side and they are working on it. No estimated restoration time is available.
14
3
13
Energy update : No power in Springs, Welgedacht, New State Area, Strubenvale and Petersfield due to tripping from Eskom side, team is on site busy with restoration.
10
3
12
#Kemptonpark #Electricity - The engineering decision was made to soak the transformer overnight, this morning the transformers will be tested to take on loads gradually, starting with Glen Marais substation, if no complications occur, the rest of the substations will follow.
23
10
12
#SiyaqhubaAwards2017 @eNCA News Anchor @CathyMohlahlana is attending our service delivery awards and she will engage with our City officials.
1
3
13
CoE is aware with the power outage affecting Dawn Park and Windmill park. The the transformer trip on Eskom side. Wait for Eskom to assist .
19
4
12
Report service related issues through these channels:.路 SMS 30263.路 USSD to dial is *134*30263#.路 Twitter @CoE_Call_Centre .路 My Ekurhuleni App.路 Email Call.Centre@ekurhuleni.gov.za.Provide details of problem+address +contact details.
9
11
13
CoE is aware of the power failure affecting Thokoza South, Eden Park, Greenfields, Albertsdal and Brackendowns ext 5. Power has been switched off dangerous condition that may cause damage to substation was observed, techs on site working on fault isolation. No TAT.
16
7
13
CoE is aware of the power outage due to high voltage cable fault affecting Malvern East,Wychood,Primrose Hill,Simmerfield,Dania Park,Primrose.Restoration estimated midday today.
44
3
7
Windmill park, Villa liza, Dawn Park, Groeneweide, Klippoortjie are off due to Maintenance work from Eskom side on Sub 111!ERT Duration 8hrs.
11
5
13
Please note: Streetlights are not a priority during the lockdown period. This does not mean they will not be attended too, it only means it will take longer for our service departments to attend complaints regarding Streetlights.
60
9
13
Kempton park power outage update: The team is still busy onsite , residents are encourage to switch off non essential appliances. Team is still challenged with unbalanced loading on the network.
85
3
13
Tembisa load reduction has been suspended. Power has been restored to all areas.
17
4
12
CoE is aware of the power outage affecting Villa Liza, Dawnpark and Klippotjie. This is due to a fault located on one of the mini subs our Technicians are on site working on fault isolation . The city would like to apologise for the inconvenience caused.
30
4
13
Water update:. Edenvale,Germiston ,Primrose,Bedfordview,And Kempton park ,No water due to Water shedding from Rand Water,No ERT. However water tankers are being provided and councillors will share messages with the community.
23
16
12
Boksburg South (Windmill Park, Dawn Park and surrounding areas) are currently without power. Technical team cannot do investigation due to current loadshedding 10:00 to 14:00. Investigation will continue after loadshedding and no turnaround time provided.
38
10
11
#CoE is aware of the #Electricity outage affecting parts of #Kemptonpark - technicians are investigating the fault, further updates to be communicated.
179
18
11
#GermistonPowerOutage update:*.Testing in progress. Restoration will commence on areas that are testing clean. Update will follow indicating areas that are back on at 12h30. We apologize for the inconvenience caused.
40
5
12
#NoPower.Germiston energy department is aware of an outage affecting the following areas:.*Palmridge*Portion Sky city*Delvile*Webber*Park hill Gardens*Elandsfontein**Elsburg* .Teams will attend to the outages. *.ERT will be communicated once all faults have been isolated.*.
24
6
12
Springs and surrounding areas are without power. Technical team is currently onsite doing investigation. Full update will follow later.
15
3
10
