CenturyLink
@CenturyLink
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We recently became aware of comments made by an employee. We do not condone this type of activity and have contacted the appropriate law enforcement agencies. We have suspended the employee pending the results of an investigation.
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1K
As a follow up to our previous post, the employee shown in the recent video is no longer with the company.
136
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933
Our technicians are working to resolve an IP outage. Ensuring the reliability of our services is our top priority. We will provide regular updates on our progress.
180
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473
We are able to confirm that all services impacted by today’s IP outage have been restored. We understand how important these services are to our customers, and we sincerely apologize for the impact this outage caused.
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382
CenturyLink engineers have identified a network element that was impacting customer services and are addressing the issue in order to fully restore services. We estimate services will be fully restored within 4 hours. We apologize for any inconvenience this caused our customers.
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Our network is experiencing a disruption affecting customer services. We understand some customers are currently unable to generate tickets through the CenturyLink help portal. We know how important these services are, we are working to restore services as quickly as possible.
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154
We are working hard to fix an IP outage and have begun to see restoration in several areas. We’ve pulled in every resource available to resolve the outage as soon as we are able and will continue to provide additional updates as they are available.
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167
CenturyLink has been dealing with a network event. All consumer services impacted by this event, including voice and 911, have been restored. Any latency issues will clear in the next few hours.
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138
CenturyLink engineers and technicians identified a network element that was impacting customer services and are addressing the issue in order to restore services. We estimate services will be restored within four hours. We apologize for any inconvenience this caused customers.
66
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128
We're seeing positive progress with our service restoration efforts and our recovery plan is being accelerated as much as possible. We are working tirelessly until restoration is complete. We apologize for any inconvenience this disruption is causing our customers.
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107
We discovered some additional technical problems as our service restoration efforts were underway. We continue to make good progress with our recovery efforts and we are working tirelessly until restoration is complete. We apologize for the disruption.
89
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107
We are honored that our CEO, Jeff Storey, had an opp. to speak to
@POTUS
today. We informed the President of our ability to respond to increased network demand and our commitment to providing the
#USNSMercy
& field medical facilities with free networking services.
#InItTogether
14
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Our network is experiencing a disruption affecting customer services. We understand some customers are currently unable to generate tickets through the CTL help portal. We know how important services are to our customers and are working to restore services as quickly as possible.
286
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100
Go inside
@CenturyLink
w/ CIO Bill Bradley on: workplace challenges, advantages of cloud & reacting to change:
http://t.co/UKwHdN5zCu
0
37
97
The CenturyLink network is still experiencing a disruption of services across multiple locations. CenturyLink engineers and technicians are working to address the issue.
221
37
91
The network event experienced by CenturyLink Thursday has been resolved. Services for business and residential customers affected by the event have been restored.
188
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The CenturyLink network is still experiencing a disruption affecting customer services. The CenturyLink technical teams will continue to work around the clock until services are restored.
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CenturyLink salutes America’s small businesses and their big fighting spirit as they adapt and innovate to meet challenges posed by COVID-19.
8
12
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CenturyLink has been dealing with a network event. We take service interruptions seriously and have teams working to restore affected services. We made progress in restoring services across the network in the last several hours. We are focused on resolving remaining issues.
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CenturyLink awards $500k in grants to support classroom tech, which will help teachers present STEM concepts through innovative equipment.
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12
55
We are seeing good progress, but our service restoration work is not complete. Our teams are continuing their efforts to resolve these issues and we will continue to provide updates throughout the day.
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Congratulations to Jeff Storey,
@CenturyLink
#CEO
, for receiving the Industry Executive of the Year award at last night’s Metro Ethernet Forum awards dinner!
#MEF19
2
25
59
.
@CenturyLink
and
@LouisianaGov
announce 3rd agreement to retain Corporate HQ in
@CityofMonroe
, Louisiana through 2025.
@LEDLouisiana
2
35
59
We are aware of some 911 service disruptions affecting various areas through the United States. In case of an emergency, customers should use their wireless phones to call 911 or drive to the nearest fire station or emergency facility. Technicians are working to restore services.
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We're helping keep America connected by donating networking services to field hospital sites during the COVID-19 outbreak. CenturyLink thanks all the men and women who are on the front lines fighting this disease.
4
20
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Restoring impacted services for our customers is very important to us. We are seeing good progress, but our service restoration work is not complete. Our teams are continuing their efforts to resolve these issues and we will continue to provide updates throughout the day.
55
24
46
As the
#USNSMercy
arrived in LA, CenturyLink techs were ready to get the hospital ship connected to the internet. The ship will provide 1,000 extra beds during the
#COVID19
outbreak.
6
20
47
What happens to a network when we unexpectedly have to stay at home? CenturyLink has prepared for just this type of challenge. We stand ready, willing and able to serve our customers’ near-term and long-term needs.
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A special thank you to our community leaders, employees and elected officials that support
@CenturyLink
as we continue to evolve into a global technology company.
@ULM_official
@LAtech
@Grambling1901
@LEDLouisiana
@CityofMonroe
0
16
42
.
@CenturyLink
to acquire
@Level3
. New company will have significantly improved network capabilities:
15
54
40
Happy World Day of Cultural Diversity! We are committed to having a diverse and inclusive culture so we can grow and thrive as one company. Together, we are all CenturyLink.
3
20
37
.
@stefondiggs
brings
#holidaycheer
to
@UMNChildrens
patients
@CenturyLink
Connect gaming zone
@Vikings
0
3
35
Hear from Jeff Storey,
@LumenTechCo
CEO, to learn more about the rebranded company and how he believes it will help drive humanity forward
#WeDoAmazing
23
6
38
Congrats,
@KirkCousins8
!
Captain Kirk!!!
@KirkCousins8
has been named NFC Offensive Player of the Month for October!
135
1K
8K
1
1
36
We asked the
@CenturyLink
team to show us their best "I love
@AWSreInvent
" dance. 😆
There is one more day to get in on the fun, visit us at booth
#3207
!
#reInvent
3
4
32
Remembering all those who served this Memorial Day. The Colorado chapter of CenturyLink’s Veterans Employee Resource Group honored Memorial Day by placing flags at the Fort Logan National Cemetery.
4
6
35
At CenturyLink, we are committed to equality, respect and inclusion for all. Happy
#PrideMonth
!
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12
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CenturyLink is proud to be recognized as one of the “Best Places to Work for Diversity Inclusion” by the Disability Equality Index.
@DisabilityIN
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10
33
CenturyLink has committed to the Keep Americans Connected pledge. Learn more here:
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Happy
#CXDay2019
, everyone! 2019 has been a year of transformation for
@CenturyLink
, especially when it comes to customer and employee experience. Stay tuned for coverage of how we’re celebrating our customers and employees all across the globe!
2
12
33
HE SCORED 8!! Congrats Aaron. Awesome job on the
@CenturyLink
QB Challlenge
@CenturyLink_Fld
@Seahawks
#GoHawks
#CTLlife
1
2
32
NEWS: We are excited to announce
@CenturyLink
’s President, International and Global Accounts Management,
@LaurindaPang
has been appointed to
@AcaciaComms
’ Board of Directors. Congratulations, Laurinda! 👏
#WomeninTech
2
7
32
Every day at
@CenturyLink
, women are leading, innovating, serving customers and pushing our business forward. We’re
#EachForEqual
.
#IWD2020
#CTLinclusion
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14
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While our network is experiencing service disruptions, where CenturyLink is the 911 service provider 911 calls are completing.
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13
30
Today we remember all those who have lost their lives while serving in the U.S. Military. 🇺🇸 Here at
@CenturyLink
we are committed to supporting service members, veterans and military families.
@MilitaryTimes
#CTLInclusion
#MemorialDay
1
12
31
We believe change manifests through conversation, and now is an important time to raise our voice against the racism and violence faced by Black people. Our CEO shared this thought with all employees this week. Now, hear what our employees have to say:
35
9
31
Happy
#InternationalWomensDay
! By recognizing and celebrating
#WomeninTech
,
@CenturyLink
’s
@LaurindaPang
hopes to encourage more girls and women to pursue
#STEM
-related careers.
#CTLInclusion
2
15
30
This
#VeteransDay
, we honor the brave men and women who have served, and continue to serve, our nation. Thank you for all the sacrifices you have made for our freedom.
1
7
32
115 employees from our London location have been promoting and fundraising for cancer research – they also recently participated in a 14 mile trek to raise awareness for the disease that affects us all.
#CTLcares
1
17
31
.
@CenturyLink
adds
@Cisco
#BroadCloud
Flex to
#UC
#UCC
portfolio to meet
#DigitalBusiness
demands.
#EC19
#CreatingConnections
1
8
31
. 010 010
0101010 0101010
0101010101010101010
010101010101010101010
#HAPPYMOTHERSDAY
010101010101010
01010101010
0101010
01
3
13
31
CenturyLink CEO Glen Post presides over his last shareholders’ meeting, held earlier today. Jeff Storey is now CenturyLink’s CEO.
10
14
31
85
#CommunityService
projects to celebrate 85 years in business
#infographic
http://t.co/qtsPqxPhWA
http://t.co/WIWxMapIUV
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We're kicking off
#CXDay2019
with an all-hands webcast featuring some of our amazing company leaders. The key takeaway? There’s nothing more important than the
#CustExp
and
#EX
, and we will continue transforming to improve those experiences.
#CTLcx
1
13
30
.
@LaurindaPang
, CenturyLink pres. of international &global accounts mgmt, talks w/
@CapacityMedia
about network demands and how the tech industry can best assist enterprises in a post-pandemic world.
2
6
29
Learn about our well-being focused approach to COVID-19 here:
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Save the date! With
#CXDay2019
coming up, it’s a great time to talk
#CX
. Join
@CenturyLink
and leading
#CustExp
experts 9/27 from 2:30-3:30 p.m. CT for the
#CTLcx
chat.
1
16
28
2019 will be the year of the empowered customer.
@CenturyLink
EVP Richard Batelaan shares his predictions on how our
#network
, enhanced by agile software, will help differentiate the
#CX
with operational excellence and expertise.
@vmblog
1
9
25
A diverse workforce gives us greater perspective, understanding and creativity to succeed as one company. We asked our team members from across the world to show off their cultural pride in honor of World Day for Cultural Diversity. Together, we are all CenturyLink.
8
11
26
Simplicity is key. That’s why we’re making it easier for businesses seeking
#AdaptiveNetworking
by adding
@IBMcloud
to our growing Cloud Connect Dynamic Connections portfolio.
3
10
26
We are monitoring the
#PolarVortex
in the Midwest. Our network is fully operational at all sites. We have taken steps to confirm our backup systems and emergency generators are in place. We're prepared to run on fuel/battery resources as long as refueling resources are available.
12
7
24
Happy
#PrideMonth
! We are always proud to celebrate the uniqueness and individuality of our employees along with the support that they bring to the
#LGBTQ
+ community both inside and outside the office.
#CTLPride
#CTLInclusion
🌈
6
9
25
Internet usage is up in light of COVID-19. Andrew Dugan, CenturyLink's Chief Technology Officer, shares how the company's fiber network plays a role in keeping internet connected with
@Time
.
5
10
26
We are excited to fund 180 classrooms for
#STEM
equipment to help students think creatively, problem solve & prepare for the future.
#CTLCares
about
#technology
’s role in educating future generations. Tell us your
#EdTech
story! 🔬💻🤖
3
13
24
Great news, Boulder! We're extending our fiber network in your area - bringing you gigabit internet speeds.
19
7
26
Ed Morche talks with
@Light_Reading
about CenturyLink
#network
,
#SDWAN
,
#MPLS
and CenturyLink’s GM model:
1
16
27
We’re welcoming 145 interns from 47 different universities to spend their summer at CenturyLink. The majority of our intern class attend
@CUBoulder
,
@ULM_Official
,
@LSU
,
@LATech
, and
@CUDenver
. This year's class will work in 13 different U.S. locations.
#CTLDiversity
#CTLCareers
10
10
26
1
14
25
Are you doing what it takes to be
#CyberAware
in your home? Take a look as
@CenturyLink
’s Maxine Moreau shares tips for online safety and security in the home.
#NCSAM
@StaySafeOnline
@STOPTHNKCONNECT
0
14
25
Today, we celebrate
#Juneteenth
to recognize the freedom, resilience and history of the Black community. By uniting together, it’s an opportunity to reflect and educate ourselves in order to build a better future for all.
2
11
26
At
@CenturyLink
our goal is to help ensure long-term health of our environment. We are proud to provide
@Interior
with network connectivity that will help conserve our nation’s natural resources. 🌎🌳🗻
2
13
24
CenturyLink is bringing the IT department to the home, giving employees a secure connection to their office and providing them a better way to manage their work-from-home environment. Read more about what Remote Connect can do.
9
5
25
.
@CenturyLink
is committed to innovation as a leader in
#CDN
and
#Edge
Compute services. As another step to improve video and static content delivery, we are excited to announce our acquisition of
@Streamroot
.
0
14
26
.
@CenturyLink
’s connectivity will enable more than 125 million households to fill out the
#2020Census
online and allow the
@uscensusbureau
to access the responses via secure cloud applications for the first time.
6
13
25
Meeting
@Broncos
’
@ESanders_10
was on
@DCHKids
’
#holidaywishlist
this year – and that wish came true today! See more tonight on
@DenverChannel
and
@9NEWS
!
@franciedudrey
@TrickyNik127
1
4
25
.
@CenturyLink
has created the largest ultra-low-loss
#fiber
network in the U.S. This infrastructure, using the latest optical innovations from
@CorningOpComm
, is available for companies seeking fiber to build their own secure, scalable network for demanding next-gen applications.
3
17
26
When it comes to security, we don’t mess around. We are excited to announce
@CenturyLink
Rapid Threat Defense—an automated solution designed to identify and stop malicious traffic, giving today’s
#DigitalBusiness
the protection it deserves.
#cybersecurity
6
16
26
Livin’ on the EDGE! Our teams are hard at work preparing for an amazing week at
#CenturyLinkAR
.
4
5
24
.
@CenturyLink
HQ is excited to host keynote speaker,
@CMBrookins
who used her vision, mindset & focus to not only build her professional career, but to build her family a home.
#WHM2019
3
9
25
If you’re female and attending
#RSAC
next week, you’re guaranteed to end up with a t-shirt that just doesn’t fit. Trade-up for one that does at booth
#943
.
#SecuriTeeSwap
3
10
24
CenturyLink’s Executive Vice President and Chief Transformation Officer, Fletcher Keister talks personal accountability.
9
5
25
To address the rapid growth of
#OTT
subscriptions,
@Centurylink
is teaming with
@Streamroot
to introduce
#CDN
Mesh Delivery. The global platform leverages a software-based mesh network to easily manage peak traffic loads. Learn more at our
@NABShow
booth: SU5515.
#Streaming
0
12
24
Today’s
#DigitalBusiness
is creating a volume of data, which demands a robust, agile network. CTO Andrew Dugan talks about how
@CenturyLink
is using
#fiber
infrastructure to stay ahead of the surge, delivering our customers an enhanced digital experience.
1
18
25
Deeply peered global network ✔
Ability to support multi-
#CDN
approach ✔
Growing edge-based service offerings ✔
…Just a few of the reasons that
@IDC
has recognized
@CenturyLink
as a Leader in the Content Delivery Network space.
#CDN
0
17
25
#TBT
to
#NABShow
! We are excited about
@CenturyLink
’s recent announcments with
@Streamroot
,
@GCPCloud
,
@IBMCloud
and
@SonyElectronics
. Check out an overview of the latest news from
@FrancieDudrey
below.
0
8
24
Chief Marketing Officer
@GCatCenturyLink
shares how acquiring, analyzing and acting on
#data
is a critical differentiator for today’s
#DigitalBusiness
via
#CenturyLinkAscend
.
1
14
24
Take an inside look at our
@CenturyLink
team
#CreatingConnections
on day one of
#EC19
. Make sure to stop by booth 1527 to immerse yourself in our
#VR
experience!
4
10
25
We’re excited to attend
@RSAConference
2019! Join us on 3/4 at booth 1927 South to learn how
@CenturyLink
can help secure your
#DigitalBusiness
.
#RSAC
3
6
22
It is a special kind of night, do you know where 🎅 is? We are proud to provide the communications services that help
@NORADCommand
track all flying objects - including Santa and his flying reindeer. Take a peek to see where jolly old St. Nick is now:
0
10
22