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Cadent Profile
Cadent

@CadentGasLtd

Followers
5K
Following
1K
Statuses
9K

We’re the UK’s largest gas distribution network providing energy to stay safe & warm. Have a question? Tweet @cadentgashelp Be kind & respectful to each other.

England, United Kingdom
Joined April 2017
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@CadentGasLtd
Cadent
4 hours
☎️ For gas related issues, ensure you #MaketheRightCall and get the right service first time. Get more information at 👉 👷‍♀️ If you have boiler or gas appliance problems contact a Gas Safe registered engineer - find one at 👉
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@CadentGasLtd
Cadent
2 days
@gregmcmillan35 Good Evening, apologies the excavation has not been filled in. Can you please DM us your full address, phone number and email address so we can get this rectified. If you cannot do this please send your details to wecare@cadentgas.com - Many thanks Natalie
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@CadentGasLtd
Cadent
2 days
❄️ As temperatures drop across the UK, check external pipework to prevent freezing and #BeWinterReady 📝 Boiler issues? Check our guide 👉 ☎️ Get your boiler checked by calling a qualified engineer on 0800 408 5500 if you have concerns. #SafeandWarm
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@CadentGasLtd
Cadent
3 days
@Simonwh01149095 Good morning Simon, I'm sorry you've had to contact us about the work being carried out. Please can you let me know the address where the works are taking place and I'll get this looked into. Thanks. Megan
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@CadentGasLtd
Cadent
8 days
Boiler stopped working? ⛔❄️ Watch our video for quick, safe checks you can make to troubleshoot minor issues from the cold weather. If these checks make no difference call a Gas Safe registered engineer on 0800 408 5500 or visit #SafeandWarm
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@CadentGasLtd
Cadent
8 days
Her dad has put her in danger. Gas theft is extremely dangerous and puts lives at risk. If you suspect gas theft report it anonymously on 0800 023 2777. Find more info at #GasTheft #StayEnergySafe #DontBeTemptedToTamper
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@CadentGasLtd
Cadent
9 days
☎️ For gas related issues, ensure you #MaketheRightCall and get the right service first time. Get more information at 👉 👷‍♀️ If you have boiler or gas appliance problems contact a Gas Safe registered engineer - find one at 👉
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@CadentGasLtd
Cadent
12 days
@cheryl67lib Hi Cheryl, thank you for confirming the address, I have passed this across to our Mains Replacement Team who are working in the area to investigate the road closure and discuss an alternative measure with the highways team. Thank you, Liam.
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@CadentGasLtd
Cadent
12 days
@cheryl67lib Hi Cheryl, can you please provide a post code or road name for where the work is taking place so I can get this investigated with the relevant team? Thank you, Liam .
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@CadentGasLtd
Cadent
12 days
@swerve11red Good evening, thank you for contacting Cadent. Our current permit is due to be completed tomorrow 29 January. Please note that our permits can be subject to change. Many thanks Alarna
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@CadentGasLtd
Cadent
12 days
@JulieAt02335370 Hi Julie, I'm sorry you've had to contact us again about the works on Downham Road. Unfortunately it was a difficult repair and our permit needed to be extended. The repair has now been completed and the filling or the holes is due asap. We are due to be off site by the end 1/2
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@CadentGasLtd
Cadent
12 days
@JulieAt02335370 of the day tomorrow. Thanks, Karen 2/2
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@CadentGasLtd
Cadent
16 days
⚠️With yellow weather warnings for wind and rain forecast, it’s important you know what to do if your home is flooded and you need to evacuate your home. 💻 For more information on ensuring the security of your gas supply visit 👉 #BeWinterReady
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@CadentGasLtd
Cadent
16 days
@Moorski7 Good Morning, Thank you for letting us know, we have logged this and sent to the OOH supervisor so we can go out to rectify this. Many Thanks, Danielle.
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@CadentGasLtd
Cadent
17 days
@claudialily_x3 Hi There, can you provide us some more details please so we can look into this for you? Can you DM you address and contact details so we can get someone to look into this for you - Simon
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@CadentGasLtd
Cadent
18 days
@madaileinsinead Hi @Madailein Sinead, I can advise we have had of an external gas escape. We will work as quickly and safely as possible. I do apologise for any issues our works has caused to you. Many thanks, Sim.
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@CadentGasLtd
Cadent
18 days
@JulieAt02335370 Hi Julie, I have raised this with the team and asked them to give me an update on the ongoing works. We will contact you back once the team have advised further. Thanks, Megan
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@CadentGasLtd
Cadent
18 days
@JulieAt02335370 Hi Julie, I'm sorry you've had to contact us about the works on Downham Road. I can see we have a permit due to finish on Monday 27th January. If you're able to email us at WeCare@cadentgas.com with your details I can get an enquiry raised to advise further. Thanks, Megan
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@CadentGasLtd
Cadent
18 days
@mediabearuk Good afternoon, Please can you DM us with your full address and contact details so that we are able to look into this further. Many thanks Alarna
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