@Jtavarez21 We're sorry to hear this. Just send a DM with your email address, machine's model number, and explanation of the issue you're experiencing with it. We'll be happy to see how we might help from there.

@AndrewKazior We're sorry to hear of the difficulties you've experienced trying to reach us. Just send along your case number (it will begin with R10). We'll be happy to see how we might help from there.

@GregMarinovich Just send a DM with your email address. We'll be happy to see how we might help.

@omiayyer We're sorry to hear of the difficulties you've experienced trying to reach us. Just send a DM with your email address, machine's model number, and explanation of the issue you're experiencing with it. We'll be happy to see how we might help from there.

@LadyTexicann It looks like your comment was cut off. Just send a DM w/your question or email address. We'll be happy to see how we might help from there.

@Funkym0nky We're sorry to hear of your experience. Just send along a DM with your email address. We'll be happy to see how we might help.

@keepit100now @keepit100now We're sorry to hear of the difficulties you've experienced trying to reach us. Just send a DM with your email address and explanation of the issue you're experiencing with the unit. We'll be happy to see how we might help from there.

@BobLewis73 I'm happy to know it arrived. I'm sorry to know we've let you down.

@mewanas1209 We're sorry to hear of the difficulties you've experienced. Just send your case number (it will begin with R10). We'll be happy to see how we might help from there.

@draperbr We're sorry to hear of the difficulties you've endured trying to reach us. Thank you for providing your case number. Please expect an email shortly.

@splon Thank you providing that information. Please expect an email shortly.

@1300KWL You can find everywhere Breville/Sage has a presence through our website here:

@wmtvault566 We're sorry to hear of the difficulties you've experienced trying to reach us. Just send a DM with your email address, machine's model number, and explanation of the issue you're experiencing with it. We'll be happy to see how we might help from there.

@kristeraveria We're sorry to hear of the difficulties you've experienced trying to reach us. Thank you for providing your case number. Please expect an email shortly.

@IvanLopezD7 You'll want to check that by making sure you've registered through the promotion link here: You'll find the terms and conditions listed there.

@hratesh We're sorry to hear of the difficulties you've experienced trying to reach us. Just send a DM with your email address. We'll be happy to see how we might help from there.

@krm732 We're sorry to hear of your experience. We do see that you spoke with a representative yesterday. But please expect an email shortly. We'll be happy to see how else we might help.

@Clairerubunda We're sorry for your frustration and confusion. Than you for providing the case number. Please expect an email shortly. We'll be happy to see how we might help from there.