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BigEars Profile
BigEars

@BigEars

Followers
661
Following
1K
Statuses
2K

Real voice feedback collected, curated, delivered and shared #customerexperience #cx #hx #ex #VoC #customervoice #empathy

Wellington, NZ
Joined July 2008
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@BigEars
BigEars
2 years
Is your ongoing feedback program still delivering results or is it boring your staff senseless? Read our latest blog entry to find out how we maintain the sizzle. πŸ”₯
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@BigEars
BigEars
2 years
@jennysuedempsey Journey-mapping πŸ˜‘
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@BigEars
BigEars
2 years
RT @tfadell: When it comes to products, the story doesn't exist just to sell. It's there to help you define what you're working towards, he…
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@BigEars
BigEars
2 years
Beautiful people with interesting stories to tell! Check out what our co-founder @a_joyful_shirt has been up to at #VivaTech2023 πŸ‡«πŸ‡·πŸ“Έ
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@BigEars
BigEars
2 years
CEO David Gaffney representing the best of NZ tech at #VivaTech2023 Last chance to meet David and the team TODAY (Saturday) at booth K10-010 πŸ‡³πŸ‡Ώ πŸ‡«πŸ‡·
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@BigEars
BigEars
2 years
RT @CBilkeyNZ: 🍷 Such a pleasure to have hosted these πŸ‡³πŸ‡Ώ New Zealand companies here for @VivaTech this week. So proud to see Kiwi ingenuity…
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@BigEars
BigEars
2 years
The wait is over! We are LIVE at #VivaTech2023 πŸ‡«πŸ‡·πŸŽ‰ Join @a_joyful_shirt and the rest of the team today or tomorrow at booth K10-010 for a look at our latest innovations in customer feedback!
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@BigEars
BigEars
2 years
Okay the team back in Wellington NZ are getting seriously jealous now! πŸ˜†πŸ‡³πŸ‡Ώ @a_joyful_shirt enjoying a view over Paris with BigEars co-founder Mark Forsyth and CEO David Gaffney πŸ‡«πŸ‡· #paris #VivaTech2023
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@BigEars
BigEars
2 years
RT @CBilkeyNZ: 🧰 Fantastic to see so many innovative πŸ‡³πŸ‡Ώ New Zealand companies at @VivaTech... and to get to try out some of the tech! @SeeT…
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@BigEars
BigEars
2 years
RT @brandmania: The shear size of this place gives me goose bumps πŸ˜… #VivaTech2023 @SymbionIQ
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@BigEars
BigEars
2 years
RT @a_joyful_shirt: Combining BigEars passion for human connections with my passion for photography at VivaTech. Checkout @humans_of_vivate…
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@BigEars
BigEars
2 years
The BigEars team 'hard at work' in Paris for VivaTech 2023 πŸ—ΌπŸ‡«πŸ‡·πŸ˜ Catch up with us at booth K10-010 this Friday 16th or Saturday 17th, or message Julia Forsyth, @a_joyful_shirt to connect! #VivaTech2023
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@BigEars
BigEars
2 years
Countdown to VivaTech 2023! πŸ‡«πŸ‡·πŸ—ΌπŸŽ‰ Catch up with us at booth K10-010 this Friday 16th and Saturday 17th, or message our founder, Julia Forsyth, @a_joyful_shirt to connect! #VivaTech2023
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@BigEars
BigEars
2 years
A recap of our May insights report on Retail. What is employee NPS and why is in-store shopping having a renaissance? Find out here and join us next month for latest trends facing the insurance industry. #Retail #Insight #CustomerExperience
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@BigEars
BigEars
2 years
This is so important, and easy to forget when you're busy. Great advice @annebibb 😁
@annebibb
Anne Bibb
2 years
πŸŽ‰ Celebrating team achievements and milestones can strengthen team dynamics and create a positive employee experience. #TeamCelebrations #EX
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@BigEars
BigEars
2 years
Just three weeks to go! πŸ‡«πŸ‡· Proud to be exhibiting at VivaTech Paris. #countdown #VivaTech #seeyouthere
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@BigEars
BigEars
2 years
"By broadening the reach of customer feedback, organisations can cultivate a culture of empathetic problem-solving." A great article by our co-founder @a_joyful_shirt
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@BigEars
BigEars
2 years
Customer experience + employee experience = brand experience.
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@BigEars
BigEars
2 years
Known as the 'helper's high', the feeling we get when we help people comes from an area of the brain associated with pleasure, social connectedness, and trust, and if your job doesn't involve direct contact with customers, you might be missing out on it.
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