Betway Support
@BetwaySupport
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Official Betway customer service support Twitter account. FAQ's: 8am - 10pm
London, England
Joined February 2013
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Pinned Tweet
Beware of scammers
- Betway will never request any personal information from you via social media or any other messaging app
- Betway will never ask you to make a deposit to receive a withdrawal or anything along those lines
If you are suspicious, send us a private message.
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@merttosun95
@betway
@Pornhub
@vergecurrency
Hi there, thank you for making us aware of this. We shall pass your suggestion onto the relevant Department. Should you have any further queries, feel free DM us and we will be more than happy to assist you.
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@bryte_bell
@betway
@betwayghsupport
@thenanaaba
For further assistance please direct your query to
@betway_gh
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🚨
#BetwaySupportHintHunt
🚨
💙like the post
🧐find the answer in our FAQs
🔁retweet with your answer & you could win a £20 FREE BET
Q: When are the £5 Free Bet Club, Free Bets credited?
How long are they valid for?
HINT GOOD LUCK!
#ShareTheThrill
22
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Time for
#BetwaySupportHintHunt
🧐 Find the answers in our FAQs
Like 👍 & RT 🔁 this post with your answer.
Stand a chance to win the £20 FREE BET! 💰
Q: Can the Sports welcome Free Bet be split?
HINT: GOOD LUCK!
#ShareTheThrill
#ForTheLoveOfTheGame
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@DennisOmoro
Please contact Betway Kenya’s Support Team directly on They will be happy to help. Thanks,
#TeamBetway
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Hi there
@me_sharathbabu
,
Please send us private message with your username for us to further assist with your deposit query.
You can send us a private message by going to our profile and selecting the message box at the top.
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Hey there
@papidelasamuelo
!
Thanks for the request - unfortunately, we're not looking to offer this.
Please let us know if you have any other requests you may have.
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Hey
@ConJayc
thanks for reaching out to us! Please pop us a Direct Message and we will be happy to assist you with this.
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0
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Time for todays
#BetwaySupportHintHunt
peeps!💪
🧐Find the answers in our FAQS 💙 Like and RT 🔁 this post with your answer and you could win the £20 FREE BET!
Q: How would you unlock a Free Bet? HINT➡
GOOD LUCK!
#ShareTheThrill
#ForTheLoveOfTheGame
11
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@ssemakulachurch
@betway
We will be happy to assist you Frank. Can you please DM us your username.
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We are aware of the brief delay on site - our trusty technical department has just informed us that this is now back up and running.
👍
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Attention all UK customers!!📢
We've revamped our FAQ's page, let us know what you think by leaving a comment below, click on the link, like & retweet our post and you'll stand a chance to WIN a £10 free bet 🙌
Check it out here ➡️
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@KenKane27600250
@betway
Hi Ken. This thank you so much for the suggestion. We'll pass this on to the relevant department. 😉
Cheers.
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@Betway
uniting West Ham F.C. We’re glad we could make this possible for you Mark.
#ShareTheThrill
#BetwayIsBetter
. Hammers for life. ⚒
MASSIVE thank you to
@betway
for sorting me a signed shirt for when I get my new leg made next week ⚒
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Hello
@BibinBa96584903
Please send us a direct message and we'd be happy to help you with your account.
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Time for our
#BetwaySupportHintHunt
!
Find the answer in our FAQs, like & RT🔁 this post with your answer & you could win a £20 FREE BET!
Q: When is Best Odds Guaranteed credited? The answer's in our FAQs here➡ Good luck amigos! 🧐🤞
#ShareTheThrill
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@MuiryCelticV2
@Adam67G
Hi there. The Klarna credit (spread losses / buy now pay later) function is not available for gambling transactions with Betway. Klarna is a bank transfer / debit method only when used in relation to our site.
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Hello there
@wozzab85
!
We will be releasing our Cheltenham offers in the next few days however, these will be for selected customers only. 🏇
Keep your eyes peeled on your Betway Promotions page. 👀
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With all the rumours circulating around the potential mega fights, who would you like to see go toe-to-toe?
#ThursdayThoughts
Vote🗳️, Like❤️, Retweet🔁 and we'll select a lucky customer to be awarded a £5 free bet to knock Thursday out! 👊💥
➡️
Khabib v Ferguson
7
Mayweather v Khabib
9
Ferguson v McGregor
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Other (Comment below)
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Hey
@Jrobbz1
!
Do you have a specific
#BetYourWay
request in mind?
We're happy to send your request to our traders for review.
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@La_Leerah
@APEXworld_
@betway
Feel free to pop our South African support team an email at any time if you need assistance. 👀
Their email address is: Support
@betway
.co.za
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@HThomflo
@PrinceKaybee_SA
@betway
Hello there!
We're certain that
@Betway_ZA
will be able to assist you.
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🚨
#BetwaySupportHintHunt
coming soon! 🚨
💙 like the post
🧐 find the answer in our FAQs
🔁 retweet with your answer & you could win a £20 FREE BET.
#BetwaySupportHintHunt
0
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Cold War reared up when leaving the stalls and lost the chance to run. We will be refunding up to £25 as a FREE BET.
👉Single bets only. T's & C's apply 👈
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@THEDONYB
Hi there. We are happy to pass this over to our traders and let you know if we can offer it.
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Attention customers!📣
Unfortunately each-way bets on One for Arthur were settled incorrectly earlier.
Please be assured that our traders are resettling the bets as fast as possible!
Congrats to our winners, your winnings will be with you soon.🏇
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Heya
@DownforceBets
!
Do you have a specific market in mind for your FormulaE
#BetYourWay
request? 🥇🏆
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Leader Writer refused to leave the stalls when they opened.
We will be refunding your money back up to £25, as FREE BETS. 😎
Ts & Cs apply 👉 Singles Only.
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Somewhat Sisyphean refused to race.🏇❎
We will refund money back up to £25 as FREE BETS. *Singles Only.
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#BetwaySupportHintHunt
time again!
We've got another one coming up soon.
👍 Like the post
🧐 Find the answer in our FAQs
🔁 Retweet with your answer & you could win a £20 Free Bet to play with today.
0
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@KeemBrows
Please contact Betway Kenya’s Support Team directly on They will be happy to help.
#TeamBetway
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Hey
@yout_rasta
thanks for reaching out. We recommend contacting
@betway_za
for any assistance you might need with this.
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@sumanthgoud51
Hi Sumanth! Thanks for reaching out to us.
We've responded to your DM and will continue doing so from there.
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No Nonsense left the stalls awkwardly and unshipped its jockey.
We will refund money up to £25 as FREE BETS. Singles Only.
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Hey Betway Fam! Thanks for bringing the technical issue to our attention. We're looking into the issue, rest assured we'll have this back up and running as soon as possible. 🛠️
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Hi, Happy Friday tweeters. 🙌
Just a heads up, we’ll be out of office for the next two hours.
See you guys shortly. 😉
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Ghost Serge refused to run on the off.🐴
We will refund money back up to £25 as FREE BETS. Singles Only.
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Englishman unshipped it’s jockey as they left the stalls.
We will refund money back up to £25 as a free bet.
Singles only ➡ T's & C's apply.
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Dancing Jo unshipped his jockey as the stalls opened. 🏇
We will refund money back up to £25 as FREE BETS.
➡️ Singles Only.
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@DaringInvestor
@boardroomalpha
@LeaderSpac
@SpacTiger
@anthony_einhorn
@stocktalkweekly
@SpacGuru
@SpacWarrants
@epgrubman
@betway
Hiya!
Do you have a specific
#BetYourWay
request in mind?
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Hi there
@aadhi23848909
!
Please send us a private message with your username for further assistance regarding your deposit.
You can do so by heading over to our profile and select the message box at the top.
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Congratulations, Eamonn!🙌
What a fantastic win. 💰
#EverythingIsPossible
#ShareTheThrill
Can’t believe I won the
@betway
4 to Win competition today, literally speechless here! Anyone looking any horse tips, hit me up 👀
#EamoTTips
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@Maphakadeni
@KingMonada
@betway
Hey Khumalo! You can reach out to
@Betway_za
for more assistance on this one.
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Definitely one for the books! Or should we say 'bookie' 😉👊
#BetwayIsBetter
#EverythingIsPossible
#ShareTheThrill
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Queen Of The Sea was bumped at the start and unshipped its jockey. ❌🏇
We will refund money back up to £25 as FREE BETS. Singles Only.
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Swinton Noon unshipped his jockey as the Stalls opened.
🏇❌We will refund money back up to £25 as FREE BETS!
*Singles Only.
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@JnRicoo
@Radiant_NoVaa
Hey Ricardo, thanks for your suggestion. We've put this through to the traders - will keep you posted. 👍
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@Sanjay141094
Hi there, thank you for reaching out. Please pop us a DM on the following link for further assistance.
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Hey
@_thebeautgame
- thanks for the suggestion for Ferran Torres. The traders have advised we are not currently planning to offer this but may be considered in the future.
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@GoneGlenntal
Hi there. Could you please provide a Betway account username via DM, and we can make this request for you? Regards
#TeamBetway
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Attention loyal Betway customers📣
All eligible free bets for the Spurs v. Liverpool match will be credited within 24 hours of the bet being settled. ⚽
Note: We will aim to credit within an hour of bets settling, but please allow up to 24hrs. 🙏
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@bigfish313791
Hi there, this was escalated to see if it is a possibility. Watch this space for more information.
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Q: What do you call a camel without a hump?
A: Humphrey!🤣
Happy "Hump Day" guys!🐫
WIN a £10 'phrey' bet by telling us what the 4ToScore jackpot is.
Submit your predictions here➡️
❤Like,🔁RT&Tell us the Jackpot amount⤵ to win the FREE BET.
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Hey
@riffrince
, apologies for the delay in getting back to you regarding the Blackjack game you mentioned. We operate from 08:00 - 23:00 UK time.
Please send us a DM with your username and a brief description of the issue you had?
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@Baz1980WHU
@betway
We fully understand, and apologies for that. The bet was originally settled as a loss but we've now resettled the bet ID AWTP-68B7-F57J-H2F6 which was your charity bet. We apologise for all the confusion caused.
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Please contact us via our Live Chat or Call facilities to inquire about a time frame for when the OfficialNTA markets will be put up.
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Hey
@FtblHarvey
!
Thanks for your
#BetYourWay
request.
Sadly, we won't be offering that one.
Give us a shout if there's any other requests you may have.
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Avenue Of Stars got stuck in the stall and never took part in the race. 🏇❌
We will refund money back up to £25 as FREE BETS!
*Singles Only.
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@bazinga_bets
@betway
Hey there! 👋
We've asked our traders to have another look and this bet has been resettled to a win, we apologise for the inconvenience. 😖
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@rrajnsingh
Hi Surinder! Thanks for reaching out to us.
We'll continue to assist you from the DM section.
0
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@ggforagido
Our technical team is currently aware of the ongoing issue and is currently doing their utmost best to resolve it. Please allow more time for them to resolve this. We really do apologize for this.
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0
4
Dreaming Of Glory unshipped its jockey as the tapes went up.
We will be refunding stakes up to £25 as a FREE BET.
➡️ Singles only. Ts & cs apply ⬅️
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4
Hey
@CJ_Dixon
!
Thanks for the
#betyourway
request!
We have asked our traders to have a look at this request and put a price together for you.
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Attention!📣
We have another
#BetwaySupportHintHunt
coming up soon!
💙like the post
🧐find the answer in our FAQs
🔁retweet with your answer & you could win a £20 FREE BET to play with today.😎
#EverythingIsPossible
#ShareTheThrill
1
4
4
Tindrum unshipped it’s jockey shortly after leaving the stalls and lost all chance!🏇
We will refund money back up to £25 as FREE BETS!
*Singles Only.
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4
Chicago Socks was very slow out the gates today, so we’ll be refunding money back up to £25 as FREE BETS!😎
Singles only ➡T’s and C’s apply.
#Justice
#eveythingispossible
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@randomaca17
Hi Jim, I have sent your request to our Traders and will revert back to you once we have feedback.
1
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Tributo unshipped his jockey as the stalls opened. ❌🏇
We will refund money back up to £25 as FREE BETS. Singles Only.
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Its Friday Betway tweeters, the weekend is on our doorstep! 🙌
Just a heads up we’ll be out office for the next hour. Bear with us during this time while we sharpen for the weekend ahead.
See you in a bit & don’t forget ☝ we’re accepting BetYourWay requests at full steam. 💨
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@Doye_A_Doyen
@Oyexbaba
@betway
Hi there. Please contact
@BetwayNigeria
for any account assistance. 🙌
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Hi
@Gary_Maiden
, thank you for the request regarding the markets for 20/21. The traders have advised that they unfortunately will not be offering these.
9
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