@Liam_kochan Hi Liam, if your account is in credit please give us a call on 03444 812 812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm) to have these funds returned to you. Thanks, Jamie

@SusanRalph21 Hi Susan, if you're still having issues please call us on 03444 812 812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm), or send an email over to socialmedia@capitalone.com. Thanks, Sam

@SusanRalph21 Hi Susan, you can send us a secure message via your online account (through our website, not the app). Is this something you have access to? Thanks, Jamie

@Thomas_RCook Hi there, if you're having issues with your mobile app PIN reminder please get in touch 03444 812 812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm) so we can look into this further. Thanks, Jamie

@viickysvn Unfortunately I can't access account information over social media. So we can look into this for you, please call us on 03444 812 812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm), or send an email over to socialmedia@capitalone.com. Thanks, Sam

@Browner_TTL Hi there, if you'd like to close your account online, please just send us a secure message through your online account. Thanks, Jamie

@arielonlinecouk Hi there, if your client believes an application has been made fraudulently, they will need to call our application fraud team on 0800 952 5143 (Monday to Sunday 8AM - 9PM). Thanks, Jamie

@maiimulann Unfortunately I'm also unable to send you a DM. However, you can call us on 03444 812 812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm), or send an email over to socialmedia@capitalone.com. Thanks, Sam

@maiimulann Hi there, we're unable to provide specific account information over social media, however if you have a general query we can do our best to help. Please send us a DM and someone will be in touch. Thanks, Sam

@marcknuckle Hi Marc, minimum payments are usually 3% of your balance. Our balance transfer credit cards currently have a 0% offer for up to 18 months. Both your minimum payment requirements and the 0% offer length can only be determined once a full application has been submitted. Thanks, Sam

@GeoTheNine Hi there, I'm sorry to hear this. Please get in touch with our customer service team on 03444 812 812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm), so we can look into this for you. Thanks, Jamie

@Saikira36468139 Hi Saikiran, how can we help? Thanks, Jamie

@Sarkies_Proxy Hi there, we can never guarantee that we'll increase the limit on your account, however managing your account well by regularly using your card, making payments on time, and staying within your limit will stand you in good stead for an increase in the future. Thanks, Sam

@sosososolid Hi Megan, I'm sorry to hear about this. Please send an email over to socialmedia@capitalone.com so we can look into this for you. Thanks, Sam

@chris_sucksmith Hi Chris, if you have two Capital One cards, and you're wanting to combine the balance and credit limits into one card, we can do this for you. If this is the case, please call us on 03444 812 812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm). Thanks, Sam

@WolfBane82 Hi there, when your card is due to expire we would automatically send you a new one, I'm sorry to hear you haven't received this. Please call us on 03444 812 812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm), so we can look to get a new card sent. Thanks, Sam

@SimonMurray95 Hi Simon, I'm really sorry about this. Please email us at socialmedia@capitalone.com, so we can take a look into this further for you. Thanks, Jamie

@CerberusFluffy Hi there, it's likely we'll need to speak with you over the phone. However, if you send an email over to socialmedia@capitalone.com, we'll be able to take a look at what's stopping your card from working. Thanks, Sam

@LivingLifeNowUK Hi there, unfortunately you can only do balance transfers to another credit card in your name. Thanks, Sam