@marionfenton I have forwarded your feedback to the local management team and they will review this internally. However, we cannot guarantee further trips will be added as this will also depend on the resources available. If you would like the case reference please DM us. - Faye

@RHIANNONHICKMAN Good morning, Rhi. I'm sorry to see this. Can you please confirm the service number in question, so this can be looked into further? - Gee

@PiersPierswood Hello Piers. Sorry to see this. Could you uninstall the app, restart your phone, and redownload it? Please also check the app is up-to-date, you have sufficient storage on your device, the app is updated to the latest software, & your internet connection is strong. - Faye

@dscsd4fmyq Hi Sophie, I'm sorry to hear about your missing phone. You can visit this link for further assistance with this: Please make sure you check back as items are added daily. - Sara

@paulkealy1565 Hi Paul, Please send us a DM with your booking reference number, full name, and email address associated with the booking. Many thanks. ~ Keja

@Carolfullstop Hi there, I am sorry to hear this. Can you please DM us via the link and advise any case references /how you have contacted us regarding this so we can look into this for you. Thank you. -Beth

@caroline_little Hi Caroline, Aircoach operates the same service on all routes, 7 days a week, except during Christmas, thank you. ~ Kiki

@mondo9b Could I ask if you pre-booked your journey? Please DM us if we can assist further with a booking here, I do apologise for the inconvenience this caused you on Saturday. - Kian (2/2)

@mondo9b Hi there Ed. I can see that the 10pm service operated at the stop from 21:51 and 22:00 at Aston Quay, however the service appears to not have operated at 11pm. (1/2)

@hegarty_deirdre Hello Deirdre. I'm sorry for the delay in response here! I hope you were able to board a service and commence with travel as expected. Any services updates would be posted to our website here >> or on our X feed. - Gee

@GGBelfast I have identified the vehicle and logged this with the local management team. They will investigate further, if you would like the case reference please DM us. I apologise for any impact on your travel. - Faye

@GGBelfast Hi there, I am so sorry to hear this! Can you please advise the time you boarded the service to allow me to investigate the service. Thanks in advance ~ Kiki

@jonesy_ni Hi there! I just wanted to reach out as we don't appear to have received a response from you. If you are still needing our assistance please provide the information requested and we will be happy to help! If you no longer need us at this time, that's not a problem. ~ Keja

@jonesy_ni Hi Alan, Can you please send us a DM using the link below if you are waiting for a refund from us, thank you. ~ Kiki

@talktodalk Thanks Dalk, I'll get this investigated for you now! Thanks for your patience here. - Kian

@AoifeeConno Hello Aoife, thank you for reaching out! You will need to present your pass on the day, so please ensure this is on your person. You can use this to book a ticket for yourself and a companion. - Faye

@HeyAlexK Hi Alex. I'm sorry for the delay in response here. I hope you've ultimately been able to board and commence with travel despite your flight being impacted. Please let us know if you require further assistance at all. - Gee