AVA_airasia Profile Banner
airasia Support Profile
airasia Support

@AVA_airasia

Followers
303K
Following
13K
Statuses
653K

We're here to help you with your @airasia flight concerns & pre-book add-ons! We're available 9AM - 6PM daily. Social Media Guidelines: https://t.co/7wm4529dzL

ASEAN and Beyond
Joined August 2010
Don't wanna be here? Send us removal request.
@AVA_airasia
airasia Support
2 years
@junwangoh We apologize that your travel plans have been disrupted due to rescheduling. We do our best to make sure the flights are flown on schedule. However, several factors, both internal and external, led to the rescheduling of the flight. Thanks for your patience and understanding.
11
0
0
@AVA_airasia
airasia Support
2 years
@RJCrypto007 Hi RJ! Please do reach out to us via on to connect with an AllStar who will gladly follow up with your request to follow up the Refund for you since this social platform is not convenient for you to provide more information. Thank you and stay safe. -Joyce
12
0
1
@AVA_airasia
airasia Support
2 years
@beej_cee Hi there beej_cee! You can reach out to our Allstars here who are more than willing to guide you through the process and assist you further with your concern. We thank you for your utmost patience and understanding. Thank you and stay safe -Joyce
2
0
0
@AVA_airasia
airasia Support
2 years
@annkyunim Dear @annkyunim sorry for kept you waiting. We have addressed your concern via DM, kindly check your inbox for your perusal. Thank you and have a pleasant day ahead. - Chloe
22
0
2
@AVA_airasia
airasia Support
2 years
@lorvermudo Dear @lorvermudo sorry for kept you waiting. We have addressed your concern via DM, kindly check your inbox for your perusal. Thank you and have a pleasant day ahead. - Chloe
5
0
0
@AVA_airasia
airasia Support
2 years
@ShiraNasir2 Hai @ShiraNasir2 Maaf atas kelewatan membalas DM anda. Permintaan anda telah diselesaikan dan kami telah membalas DM anda juga. Sila semak peti masuk DM anda untuk tindakan seterusnya. Terima kasih. - Chloe
3
0
0
@AVA_airasia
airasia Support
2 years
@ShiraNasir2 Hai @ShiraNasir2 Maaf atas kelewatan membalas DM anda. Permintaan anda telah diselesaikan dan kami telah membalas DM anda juga. Sila semak peti masuk DM anda untuk tindakan seterusnya. Terima kasih. - Chloe
1
0
0
@AVA_airasia
airasia Support
2 years
@nabilahudaradzi Hai @nabilahudaradzi kami memohon maaf atas kesulitan yang berlaku. Anda boleh DM kami nombor tempahan anda sekiranya anda masih memerlukan bantuan. Terima kasih. - Chloe
1
0
0
@AVA_airasia
airasia Support
2 years
@AdaaammZ Hai @AdaaammZ , kami memohon maaf atas kelewatan maklum balas kerana kami sedang mengalami sejumlah besar pertanyaan pada masa ini. Sila DM kami nombor tempahan anda dan salinan kad pengenalan/pasport penumpang untuk bantuan lanjut kami. Terima kasih.- Chloe
2
0
0
@AVA_airasia
airasia Support
2 years
@zyra98147994 Dear @zyra98147994 sorry for kept you waiting. We have responded to your DM, kindly check your inbox for your perusal. Thank you and have a pleasant day ahead. - Chloe
1
0
0
@AVA_airasia
airasia Support
2 years
@Manideepshivva Dear @ferhanamutalib sorry for kept you waiting. Please elaborate further regarding to your inquiry via DM so that we can advise you accordingly. You can provide the screenshot too if you have any. Thank you. - Chloe
1
0
0
@AVA_airasia
airasia Support
2 years
@dwikayu_adn Thank you for providing the required details again @dwikayu_adn. We are working hard to resolve all outstanding customer requests as soon as possible. You will be notified via email as soon as developments occur. We thank you for your patience! - Chloe
1
0
2
@AVA_airasia
airasia Support
2 years
@MelvinJ82604257 Dear @MelvinJ82604257 sorry for kept you waiting. We have addressed your concern via DM, kindly check your inbox for your perusal. Thank you and have a pleasant day ahead. - Chloe
1
0
0
@AVA_airasia
airasia Support
2 years
@mommyniaddie Dear @mommyniaddie sorry for kept you waiting. We have addressed your concern via DM, kindly check your inbox for your perusal. Thank you and have a pleasant day ahead. - Chloe
1
0
0
@AVA_airasia
airasia Support
2 years
@mommyniaddie Dear @mommyniaddie sorry for kept you waiting. We have addressed your concern via DM, kindly check your inbox for your perusal. Thank you and have a pleasant day ahead. - Chloe
1
0
0
@AVA_airasia
airasia Support
2 years
@szeangela Hi @szeangela sorry for the delay in response as we are experiencing massive number of queries at the moment. Please DM us your booking number for our further checking. Thank you. - Chloe
0
0
0
@AVA_airasia
airasia Support
2 years
@rnagarajanmca We are sorry to hear about the unpleasant experience you had. Kindly send us a DM for us to look further into your concern. Thank you. -cw
0
0
0
@AVA_airasia
airasia Support
2 years
@drishakjohari Kami faham betapa kecewa dan kecewanya apabila perkhidmatan tidak mengikut jangkaan anda. Sila terima permohonan maaf kami yang tulus atas pengalaman tidak menyenangkan yang anda hadapi bersama kami. Anda boleh menghantar DM kepada kami untuk bantuan lanjut. Terima kasih. -cw
3
0
0
@AVA_airasia
airasia Support
3 years
@chimchimscims @airasia_indo Hai @chimchimscims kami menemukan pesan Anda, dan kami telah mengambil tindakan untuk mempercepat permintaan Anda. Kami benar-benar minta maaf atas ketidaknyamanan ini. Terima kasih atas dukungan Anda.
5
0
0