Ann Summers Customer Services
@ASHelpMe
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Following
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Need help? We're the official @AnnSummers Customer Services. We’re open Mon-Fri, 8am-8pm; Sat, 9am-6pm; Sun & bank hols, 10am-5pm. DM us & we'll reply ASAP.
United Kingdom
Joined July 2015
@slayetta Hi, thank you for getting in touch. Please can you email us on support@annsummers.com and we will happily help you further. Many thanks.
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@MyApocalypse_ Hi, Thanks for getting in touch with us, Sadly, We closed our Stirling store on Saturday 20th April 2024 If you have any further questions please let us know. Many thanks, Jade
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@highonow Hi M, Thank you for getting in touch and we're sorry to hear you're unable to place an order on our website. We do have some suggestions that may enable you to place the order successfully. Please try the following: • Clear cache • Using an alternative device/browser •...
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@krisc334 Hi Kris, We are really sorry that you need to cancel your order. Please may you email us on support@annsummers.com so we can help with this or you are welcome to enter our Live Chat. We look forward to hear from you. Many thanks, Mia
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@rubykelb @AnnSummers @very Hi Kelly, We're sorry you are still experiencing issues returning your Very order. Please contact us via email support@annsummers.com or on our live chat function on our website, so we can resolve this for you. Many thanks.
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@rubykelb @AnnSummers @very , Thank you for your reply. May I ask what order numbers you have in regards to Ann Summers please? As if you do not have anything, you may have to contact Very. Many thanks, Elliott.
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@rubykelb @AnnSummers @very Hi . Thank you for your reply back. This would be part of your Very email confirmation. The order ID should start with DS -. Please let us know if you need anymore help with this return. Many thanks, Elliott.
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@rubykelb @AnnSummers @very Hi Kelly, Thank you for getting in touch about returning this order. You can create a returns label through EVRI here: ( You'll be sent a QR code that they can scan at one of their parcel shops and print the label off so you don't have to pay the p...
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@94bellababy Hi Bella, thank you for getting in touch. Please can you DM us directly or email us on support@annsummers.com and we will be happy to help you further. Thank you.
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@CariCherr Hi Cari, We won't be able to receive a DM however you can DM us on other social medias such as Messenger or Instagram. Alternatively feel free to email us. Many thanks, Mia
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@CariCherr Hi Cari, So sorry to hear you are having issues with your goods. We would be more than happy to help, we can either chat on here or you are more than welcome to email us at support@annsummers.com We look forward to hear from you. Many thanks, Mia
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@AftonMcKeith Hi Afton, thank you for getting in touch. Please can you email us on support@annsummers.com and we will be happy to help further. Many thanks.
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@Chelsea51475842 Hi, Thank you for getting in touch about returning this order. You can create a returns label through EVRI here: ( Please put the retailer name as AS Ltd. You'll be sent a QR code that they can scan at one of their parcel shops and print the label ...
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@unknown499099 Hi, thank you for getting in touch. Please can you DM us directly and we will be happy to help you further. Thank you.
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@_LW123 Please email us at support@annsummers.com or use our live chat function on our website, and we will be happy to help further.
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