Zoho Cares
@ZohoCares
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We're the support team at Zoho. If you have questions or feedback about our apps, we're always listening and happy to help!
Joined October 2011
@marwoglowoh Hey! Could you please let me know which page you are referring to? Can you share the URL? Also let me know the city you are trying to access it from. -PA
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I understand you received a call from the Zoho One support team today. I am glad they were able to clarify that the feature you were referring to was from Zoho People and not Zoho Payroll. I understand that something in one of your previous interactions that could have led to this confusion. Our teams will discuss it internally and work on it. -PA
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@MistarShuga Hello Shuga! Please DM the screenshots of the multiple notifications you are receiving for the same messages so we can check with our team if there are any parameters to fix on our end to help you. -VK
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@Dec_Murph Hello Declan! I am sorry for the inconvenience caused to you. A few of our services were down in EU DC. However, our team resolved it. You can check the details at If you still face any issues, please DM the details to check and help you further. -VK
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@theteniverse Hello there! I'm sorry to hear that. Please double-check that the recipient's emails are valid and that the inbox is valid for delivering emails. If so, DM your registered and recipient email addresses so we can check the exact reason and help you with the details. -VK
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@xmxm07 Hello Fatih! All three are standalone applications and can be accessed in the same tab while operating your business. To discuss your requirements, please DM your email address; we can check and provide you with the Quote details you are looking for. -VK
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@sarunrajkm @ZohoPeople I'm sorry for the initial delay you experienced, Sarun. I believe Karthik is already in touch with you over the call, assisting you with your requirements. Feel free to email me at reetu@zohocorp.com if you need any further assistance. – RC
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Hello Dhaval, we deeply apologize for the inconvenience and lack of response you've experienced. We value your interest in our products and would like to make it right. Could you please send us your contact details over DM so we can arrange a demo and discuss your concerns personally? Also, could you let us know which specific page or product you requested a demo for? Thank you for your patience and understanding. -PP
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@English2Go We are really sorry for the trouble. We have fixed the issue and replied to your DM with additional information. -PA
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@islam_najmul @ZohoCreator . We understand that it was affecting your business but it required analysis and our team has gotten back to you with more information by email. Please reply to the email if you require more help. -PA
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@thesandeshkedia @svembu @ZohoBookings @ZohoWorkplace @ZohoMeeting Hello Sandesh! Thanks for reaching out. We would love to understand more about the issues you're facing. Our team will connect with you via email soon to discuss this further. -RC
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@eashwar We are sorry for the inconvenience. Please DM your details and we will look into it and assist you further. -PA
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Hi @JonathanDHolden, I understand you're looking for multiple tabs in Zoho Docs. Could you specify what kind of tabs you expect? Are you looking for something similar to browser tabs where each document opens in a new tab within the Docs interface, or do you have another functionality in mind? -PP
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Hey Adegoke! We understand that we provide exceptional value but we would also want you to enjoy our services. We will be happy to listen to your constructive feedback. Do come over to our upcoming @ZohoCommunity meetup in Lagos on Feb 11. Our experts will be happy to listen to your feedback. -PP
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@PeterEmelie I'm sorry for the delay, Peter. We've moved your account to the free plan and processed the refund a couple of days ago, it should reflect in your account within 5 to 7 business days. Rest assured, there won’t be any further charges from our end. Sorry to see you go! -RC
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@PeterEmelie I'm sorry for the delay, Peter. We've moved your account to the free plan and processed the refund a couple of days ago, it should reflect in your account within 5 to 7 business days. Rest assured, there won’t be any further charges from our end. Sorry to see you go! -RC
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@PeterEmelie @Zoho I'm sorry for the delay, Peter. We've moved your account to the free plan and processed the refund a couple of days ago, it should reflect in your account within 5 to 7 business days. Rest assured, there won’t be any further charges from our end. Sorry to see you go! -RC
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@kishorlamdande @ZohoPeople @zohocorp I'm sorry you feel let down, Kishore. I trust that our team has reached out to you and assisted with the super admin change and the demo. Please DM us if you need any further assistance. -RC
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@DrManishmedonco @Zoho Hello Dr. Manish! I appreciate your feedback. I have sent you an email to connect with you and get more details about your experience. I promise to take the necessary action. Please check for emails from pp@zohocorp.com. -PP
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