Yorkshire Water 💧
@YorkshireWater
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Welcome to Yorkshire Water's news & campaigns account! If you need help with a billing, water or wastewater query, please tweet @YWHelp .
Yorkshire
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Pinned Tweet
We really value leaks being reported to us so we can get a team out to fix it and the best way to do this is through our website.
If you’ve come across a leak, please let us know here:
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Unprecedented numbers of people have been out and about at our reservoirs this weekend. To help keep everyone safe and maintain social distancing, we’re shutting our reservoir car parks and asking everyone to stay away for a little while. (1/2)
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Happy
#YorkshireDay
!
To celebrate, we're giving away some
@Bettys1919
goodies! Just retweet this post by noon tomorrow (2nd Aug) for a chance to
#win
!
#prizedraw
#yorkshire
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284
We would like to kindly remind everyone to not flush wet wipes & kitchen roll down your toilet if you’ve been affected by a
#toiletpapershortage
.
Let’s all band together & keep
#Yorkshire
blockage free by throwing them in the bin! Who’s with us? 💪
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Yorkshire, it’s time to put the hosepipes down for a bit.
From 26th August we’re asking everyone to pop away the hosepipes so we can help get our reservoirs back to normal.
Thank you for helping for using water wisely. 💙
Find out more:
172
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197
We’re pleased to announce that from today (6th December), the hosepipe ban in
#Yorkshire
has ended with our reservoir levels now around 75%. We'd like to thank our customers who put their hosepipes down over the past few months, we really appreciate your support!
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2
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147
We've got the saddest news to share. 😔
Our Sweetheart unfortunately had to be put to sleep last week after spending 11 years working at Yorkshire Water (and 17+ years roaming the streets of Bradford).
We’ll really miss Sweetheart & all the joy she brought to our colleagues.💙
14
7
147
Today we announced that we'll be planting 1 millions trees on our land! Find out more >
#onemilliontreesforyorkshire
4
58
127
Saving water one galaxy at a time 💫
The weather may have turned to the dark side for now, but that doesn't mean we all can't help
#savewater
where we can & that’s where water butts come in! They’re great for catching & storing rainwater!
📷 Sarah Fleming
#Maythe4thBeWithYou
0
2
115
We're putting a plan in place to make us a top performer in the water sector, which includes millions of pounds of investment and 300 new jobs for the Yorkshire region! >
#moreofwhatmatters
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What a quacking effort! 🦆
Hats off to CCTV Technician Dannie for rescuing 8 ducklings from a highway gully in Driffield.
A customer approached Dannie & asked for his help to try & free the trapped ducklings from the gully. Chuffed to say they've been reunited with their mum.✨
5
22
91
Did you know that you can refill a reusable water bottle at hundreds of cafes and restaurants across Yorkshire – without purchasing anything?
Share your plastic-free tips in the comments, and we’ll choose five to win a reusable water bottle.
#PlasticFreeJuly
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What a credit it is to the thousands of TdF fans at our sites that we were left with just 3 bin bags of rubbish from our 12 reservoirs!
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THANK YOU 💙❤️💛💚💙 This is for all the key workers who are working incredibly hard to keep the country going in the fight against the virus. We thank you for everything you’re doing. We really appreciate it! Let’s all
#clapforourcarers
👏
0
13
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We know it’s warm, but please act responsibly this
#HalfTerm
around
#OpenWater
. As tempting as it is to go in & cool off, there are many hidden dangers which have tragically taken lives. Please don’t take any risks!
Please RT to raise awareness💙
1
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“It’s rained a lot over the past few weeks. Why is the hosepipe ban still in place?”
We’ve seen this question crop up quite a bit recently so we thought we’d share an update as to what the latest is with our reservoir stocks.🧵(1/6)
📸frankie_staffy2 - Scammonden
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It’s
#INNSWeek
! Here’s Rachel, our lead for
#InvasiveSpecies
& Alex from
@YorksWildlife
to tell us a little bit more about what invasive species are, why we should care about them & what we can all do to prevent them from spreading across
#Yorkshire
& further afield.
@YISF__INNS
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We’re pleased to announce 99% of the trees we planted
@OgdenWater
last winter are thriving. 🙌 With the help from
@WoodlandTrust
,
@beat_bradford
and White Rose Forest support, we hope to see them continue to grow and the remaining 1% being replanted. 🌱
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We love that so many people are taking in what our beautiful county has to offer, but please show some respect. Please retweet💙
🗑️ Take your litter home with you
💧 Do NOT swim in open water
⚠️ Do NOT light BBQs
📱 Phone 999 if you spot a fire
📏 Stay 2m apart where possible
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We love that so many people are taking in what our beautiful county has to offer, but please show some respect.
🗑️ Please take your litter home with you.
💧 Do NOT swim in open water.
⚠️ Do NOT light BBQs.
📱 Phone 999 if you spot a fire.
#BeFireAware
Please retweet 💙
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We've been giving our new water bar a trial run today. We'll be taking it to events over summer instead of using plastic bottles, so bring your own bottle for a refill! Find out how we want to reduce
#plasticwaste
>
#yorkshireontap
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We’re working with
@nationaltrust
&
@WoodlandTrust
to restore & improve uplands in the
#SouthPennines
as part of the Landscapes for Water programme.
For more info visit:
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Colleagues are dressed up as Elves today to raise money for
@alzheimerssoc
! 🎄🎅🏼💧
#christmas
#elf
#elves
#christmastree
#charity
#fundraising
#alzheimers
#alzheimerssociety
#dementia
#dementiafriendly
#unitedagainstdementia
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Our thoughts are with our water industry colleagues at
@wessexwater
and their families following a tragic incident at a water recycling plant near Bristol yesterday.
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Today we’re giving all our colleagues reusable bottles so that we can cut down on
#plasticwaste
across the business! We’ve got the water bar set up and are giving info on how to sign up businesses to the
@refill
scheme
#refill
#refillyorkshire
#yorkshireontap
#yorkshireday
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We're about to start an exciting fish pass project at Wharncliffe Side, Sheffield, which, when completed will allow salmon, trout and grayling to move up river to breed. >
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⚠️ Warning! There’s been sights of Tommy Lee Royce at our reservoirs recently, please do not approach this man if you see him! 👀
Not really – PHEW! 😥
Who’s watching the finale tonight? 👇
#HappyValley
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We’re installing 21 water quality monitors along stretches of the river Wharfe as part of a 12-month trial to improve the bathing water quality in Ilkley.
Find out more >
📸 i.nalogy
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Ooft, it’s hot out there!🥵
With the weather looking to stay warm over the next few days, we’re asking everyone to please act responsibly around our reservoirs.
As tempting as they look, please don’t use reservoirs to cool off, it’s not worth the risk.
#BeWaterAware
@WYFRS
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WATER SAFETY⚠️It may be warm but please DO NOT be tempted to swim in our reservoirs to cool off. Swimming is prohibited because the water is DANGEROUS with unpredictable currents & it’s very COLD. Please retweet!
#ColdWaterKills
@WYFRS
Watch this video >
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Yorkshire, it’s time to put the hosepipes down for a bit.
From today we’re asking everyone to please pop the hosepipes away to help our reservoirs bounce back.
To find out what this means for you, visit our website:
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💚Please follow the
#CountrysideCode
if you’re visiting
#Yorkshire
’s open spaces this
#easter
&
#halfterm
. Let’s leave them in a lovely condition for everyone to enjoy.
Not sure what the code includes? Visit our website:
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Look at this cutie! 🦊
Our team at a wastewater treatment works in
#Sheffield
spotted this adorable fox cub had gotten stuck in an empty tank & came to the rescue.
The cub was caught by our amazing team with the help of the
@RSPCA_official
& was thankfully reunited with mum. 💙
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With today set to be the hottest day of the year so far☀️ we're urging everyone to please act responsibly around
#openwater
. As tempting as it is to go in & cool off, there are many hidden dangers which have tragically taken lives. Please don't take any risks!⚠️
#BeALifeSaver
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How many litres of water do hoses & sprinklers typically use per hour ?
A) 100
B) 500
C) 5000
D) 1000
Psst! The answer is equivalent to more than 12 baths! 😱🛀
💡 Swapping your hose for a watering can is an easy way to save water! RT if you agree!
@Waterwise
#WaterSavingWeek
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How fintastic!🐟 Fin the Fish has returned to
#Scarborough
after an extended stay at
@thedeephull
!
Fin the Fish encourages the public to recycle their single use plastics & help to keep
#Yorkshire
’s beaches beautiful.
Discover more about Fin >
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We like big (water) butts and we can not lie 🎵🍑
Water butts are great for saving water as they catch & store rainwater as it falls. This stored water can then be used to water your plants! 🌷
Let's start a water butt appreciation thread. Post your photos ⬇️
📸 swattyjm
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Hats off to our colleague Dave who, after a long day on standby during
#StormArwen
, waited for an hour with an elderly gentleman after his car had hit a wall.
Dave gave him his flask of tea, a fresh face mask & a warm seat in his van while they waited for his family to arrive.
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Did ewe know it’s
#lambingseason
for some farms here in
#Yorkshire
? 🐑
If do you happen to pass through farms on visits to our sites, please keep your dogs on a lead – even if they’re well behaved - to protect the livestock.
Please share this post to raise awareness 💙
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Work never stops flowing for
#YorkshireWater
💧 You may see us out & about today. If you do, please give us a friendly wave! Our teams are working very hard to provide homes & critical places with quality drinking water, as well as taking your wastewater away to safely treat it.
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Hopefully it won’t be for too long but we need to keep everyone safe during these challenging times. (2/2)
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It’s Drowning Prevention Week & we’re urging everyone to please be mindful of the risks around entering our reservoirs & other types of open water.
There are many hidden dangers, so please don’t put yourself at risk by entering the water.
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We like big butts & we can not lie 🎵 Who loves these Minion water butts?🤓💛
The weather may have been despicable but that doesn't mean we all can't help
#savewater
where we can. Water butts are great for catching & storing rainwater! Who has 1?
@CCWvoice
@WaterUK
📷lene
2
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A
#Yorkshire
first!
We’re chuffed to announce that we'll be constructing a new
#wetland
at our Clifton treatment works, near
#Doncaster
in the coming months which will provide a natural, sustainable & low-carbon way to treat water.
Find out more:
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We're devastated to hear the news about Her Majesty The Queen. Our thoughts are with her family.
0
4
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If you’re anything like us you’ll be looking forward to your
#Christmas
dinner, but please don’t pour fat down the sink. Otherwise as well as Santa, you may need a visit from one of our jetting technicians.
Here's an important festive reminder from some of our team
@CCWvoice
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Happy Birthday
@YorkshireTea
! We keep just a small bag in the office at all times... 😂🎂
#Yorkshire
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Do you know what a hosepipe ban means for
#Yorkshire
? 🤔
☀️ We’ve had a really dry spring and summer so our reservoirs are lower than we’d like. So, it’s time to put down the hosepipes for a bit. Take a look at what this means for you.
Use less, save more. 💧
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Are you watching
@BBCLookNorth
? We’re on talking about why more than 700 of our colleagues have been Mental Health First Aid trained!
@MHFAEngland
2
4
39
We're supporting
@RNLI
to warn about the dangers of swimming in reservoirs during this week's heatwave.
❌Temperatures as low as 12°C can cause cold water shock
❌Depths are up to 50m
❌ Dangerous undercurrents lurk beneath the surface
#coldwaterkills
#RespectTheWater
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We really are all in this together ❤️🧡💛💚💙 Thank you to all of the key workers out there for the incredible work you’re doing
#ClapForOurCarers
👏
1
4
39
To get our reservoirs back to the levels they should be we’re asking everyone to please use water wisely.
It’s really important that everyone makes the most of the water we have, which is why we're sharing our tips for the bathroom ⬇️
Use less, save more. 💧
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#𝗬𝗢𝗥𝗞𝗦𝗛𝗜𝗥𝗘! Frost is forecast 🥶 This can cause your pipes to freeze which could lead to a burst. We’ve all got enough to worry about at the moment without a burst pipe adding to the mix - so let's get winter ready, together. Discover more >
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37
Red roses are so overrated. Send some white roses instead, we all know they're better.
#courseitsbetter
#Yorkshire
#ValentinesDay
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WEEKEND UPDATE Our reservoir car parks remain CLOSED while we create a plan to adapt to changes in the gov guidelines. Once we’ve reviewed the changes we’ll let everyone know. As the weather gets warmer & you happen to be near a reservoir please do not swim in it.
#Coldwaterkills
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21
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For the 1st time in 200 years salmon will be able to return to the
#RiverDon
!
People in
#Rotherham
will now be able to see the Masbrough Weir fish pass thanks to a partnership with
@DonCatchmentRT
@EnvAgency
@RMBCPress
@CanalRiverTrust
Find out more >
1
5
37
⚠️❄️Tonight is forecast to be a cold one with temperatures expected to drop to -4c in some places in
#Yorkshire
which brings a risk of frozen or burst pipes. Make sure your home is prepared for the cold snap with our top tips >
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@Pink18787
@Feargal_Sharkey
@Pink18787
We have not paid dividends to shareholders for the last seven years. We’re committed to improving our performance as we know a lot of our customers are disappointed with us. Part 1/2. -Megan
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WHO'S LAGGED THEIR HOUSEHOLD PIPES? 🙋
One easy way to prepare for freezing temperatures is to cover any exposed pipes with a foam layer (called lagging) which will help prevent them from freezing & bursting.
Meet Guy who’s here to tell you more 👇
@WaterUK
@LivingWithH2O
1
8
34
Here's our lovely control room team doing their weekly
#ClapForOurCarers
before they start their night shift keeping taps flowing and toilets flushing around
#Yorkshire
! ❤️🧡💛💚💙💜
1
6
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#YORKSHIRE
... not only is it home to the best water 💧, the best tea ☕, the best athletes 🏃♀️, the best countryside ⛰️ but the best place names too! In fact, we're PROUD of them! 🌟😂
Can you name any other wonderfully named Yorkshire locations?
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6
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We've seen a big increase in water demand - in fact, some days we’ve been pumping an extra 140 million litres of water! Please help
#savewater
where you can >
Together we can make a big difference 💙
@Waterwise
@CCWvoice
@LoveWaterUK
@WaterUK
4
34
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We're calling on the public to stop buying plastic bottles as we launch
#YorkshireOnTap
! Why buy another bottle when you can
#refill
? >
#RefillYorkshire
#PlasticFree
#PointlessPlastic
@refill
1
22
34
We've created a new fish pass to allow trout to swim upstream to reach spawning waters high up in the headwaters of the River Aire. >
0
5
33
What a quacking rescue! 🦆 A team of
#YorkshireWater
engineers recently rescued 8 ducklings from an unused tank at Old Whittington wastewater treatment works.
The rescued ducklings were taken to a local vet and have now recovered and been rehomed at a wildlife sanctuary. 💙
1
1
33
This week the Environment Agency announced that Yorkshire is officially in a drought, and with parts of the region seeing the lowest rainfall since our records began more than 130 years ago, our reservoirs are low, at below 50% full. 🧵(1/5)
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HOT OFF THE PRESS! 📣 We are thrilled to announce that we have partnered up with
@Calderdale
& the
@EnvAgency
to help hold
#reservoir
levels above Hebden Bridge at 90% when possible over the coming
#winter
to help reduce flood risk. Find out more here >
1
13
34
Last year we opened applications for
#YorkshireWater
’s first Beyond Nature Next Generation farming programme & we’re excited to announce that young
#farmer
Robert McAneney will take over tenancy at Scow Hall Farm for a 5 year period ✨
Find out more 👇
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6
34
Great to see the beautiful Filey Beach has been named one of the top beaches in the world 🏖️
0
7
31
We’ve begun the second phase of work on a brand-new sewer in Ilkley. >
This project forms a major part of our investment in Ilkley and will help reduce the amount of storm overflows and improve the quality of the river Wharfe.
11
8
30
#YorkshireWater
joins the UK's biggest
#water
companies by making a commitment not to use the Government’s furlough scheme for any of its employees & will retain all staff during the Covid-19 pandemic.
Find out more >
*Photo was taken before Covid-19.
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8
33
Incident
#HULL
Apologies if you have no water or low pressure due to electric fault with the pumps in area. Updates will follow. ^Steven
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28
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We can assure drinking water quality has not been affected by the floods and is perfectly safe to drink. Boiling is not required.
#floods
.
2
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32
Pictured: Our Head of Partnerships Lee Pitcher who was at
#COP26
today. Lee spoke about our
@LivingWithH2O
project and how
#partnerships
and
#innovative
natural solutions can build resilience in
#Hull
and
#EastRiding
.
2
6
32
After receiving a lovely message about three-year old Penelope being mesmerised by our contractors,
@morrison_water
working on her street, we invited her to visit our
#Normanton
site.
Penelope got to see the diggers up close and even got her very own PPE and goodies! 💙
1
2
31
💙💜💙 Here’s our lovely control room team clapping for our NHS and all our key workers before they start their night shift to keep water flowing around Yorkshire
#ClapForOurCarers
💙💜💙
0
6
31
Calling all primary school teachers!💙We’re delighted to launch the first of our online lessons for KS2 students covering the water cycle, water catchment & water treatment.
Here’s Adele & Emma to tell you more along with details of how to sign up >
1
17
32
𝗘𝗫𝗖𝗜𝗧𝗜𝗡𝗚 𝗡𝗘𝗪𝗦✨✏️
We’re continuing to offer free lessons for schools & parents who are
#homeschooling
. From the
#watercycle
to
#wastewater
treatment, this is a great opportunity to learn more about the wonder stuff! 💧
Find out more:
@WaterUK
0
18
30
HOT OFF THE PRESS! 📣 We're excited to announce that we are the 1st UK
#water
company to join the 1000 Rivers eDNA project, a new non-profit citizen science project led by
@NatureMetrics
in collaboration with
@UniOfHull
& other partners. Find out more >
0
7
30
WATER SAFETY⚠️With the next few days set to be ☀️ we're urging everyone to please act responsibly around
#openwater
. There are many hidden dangers including:
💧 Deep cold water
🕳️ Sudden drops
🌊 Unpredictable undercurrents
Please retweet to raise help awareness! 💙
1
37
28
It’s
#WorldWildlifeDay
& we’re celebrating some of the great work we’ve done across
#Yorkshire
to help forest communities & forest
#wildlife
. One project is a 3-year initiative at Underbank reservoir to expand & improve
#habitat
. Follow this thread to see what we've done 👇
1
5
30
Peter, our Head of Health and Safety is at
@BBCBreakfast
this morning to talk about us being one of the organisations who are leading the way with
#MentalHealthFirstAid
. So far we’ve trained over 700 colleagues! Tune in now!
#mhfa
@mhfaengland
2
8
30
Ooft it's still warm out there🥵which is why we’re asking everyone to please stay safe and act responsibly around open water.
As tempting as our reservoirs look, please don’t use them to cool off, it’s not worth the risk.
#BeWaterAware
@WYFRS
0
16
30
Did you know that invasive non-native species are one of the top 5 drivers of global biodiversity loss? 🤔
We caught up with colleagues Steph & Beth to talk about what we’re doing about invasive non-native species & how you can help us prevent the spread⬇️
#INNSWeek
@YISF__INNS
1
8
31
You voted for Yorkshire's favourite reservoir, and we have a winner... Ogden Water! >
1
15
30
A letter to Yorkshire Water customers from our CEO Nicola >
39
7
28
Everyday is
#NationalNappingDay
for our Office Supawvisor Sweetheart 😸
We’d love to see a photo of your furry friend sleeping! 👇
✨ Do you think Sweetheart deserves her own social channel? We’d love to hear your thoughts!
#officecat
#officekitty
#catsoftwitter
#waterindustry
7
6
28
Meet Nick! He's just one of many
#keyworkers
helping to keep
#Yorkshire
's taps flowing & toilets flushing! 💧
"Hi I’m Nick & I’m a network controller in the Barnsley area. My role involves preventing sewage escapes from happening & helping to keep our local water courses clean."
0
7
29
We've launched pioneering plans to reduce flood risk in the Calder Valley which involves planting 200,000 trees! >
#NationalTreeWeek
2
18
29
We’ve got a new blockages technician out with us in
#Roundhay
today,
@leedsrhinos
Jamie Jones-Buchanan is helping us spread the message about the dangers of flushing wet wipes! 🏉
#Leeds
#wipesaur
#binitdontblockit
#flushingwipesblockspipes
#flushablewipesblockpipes
0
8
29
Calling all primary school teachers! 💙 We’re delighted to launch 6 online lessons for KS2 students.
Lessons covers the water cycle, water catchment, water treatment,
@LivingWithH2O
, water safety & more.
Here’s Adele & Emma to tell you more:
@CCWvoice
1
20
30
