Need help? Here's what you can do: ♦️ Drop us a DM with your name, number and how we can help and we'll get back to you as soon as we can ♦️ Head over to our forum where our Community Champions will be happy to help 👇 #TheNationsNetwork

@IanRedfearn4 I completely understand that this must be frustrating Ian and you want to be up and running as soon as possible. Please feel free to pop us a DM and we'll be happy to help further. Heather

Hello Aurora, hope you're doing well. It is disappointing to learn about your experience, as it is not what we strive for with our customers. I would like to understand more about the issues you have faced and work towards resolving them. Please send me a direct message with further details. Shivani

@lmcdowell106 Hey there 👋 Thanks for reaching out to us. I understand you're facing issues with top up. Please send us a DM via this link with your full name and number, so we can look into this for you. Rishabh

@NazliEkim No problem, if you change your mind feel free to reach out. Ollie

@Jayemel68 Hey John 👋 I hope you're doing well and thanks for reaching out. You can always check your Vodafone network coverage here 👉 but you can drop us a DM if you can't find what you're searching for, and we'll get this checked for you. Pragati

@DalzielAndy Hey Andy. Hope you're well. Could you please send over a private DM, so we can assist you further? Flo

@Hieronymus_Tosh Hey Stef👋 I'd like to help you with this right away. Please send us a private message with your account details, and I'll get started on providing any support you need. Baishraj

@brown_poynter Hey Michelle 👋 I hope you're doing well! Thanks for reaching out to Vodafone. You can always check our current network levels here but if you cant find what you're looking for, drop us a DM with the postcode and we'll run some checks. Ruksar

@nightsrambles Hey there 👋 I hope you're doing well. Thanks for reaching out to Vodafone. I sincerely apologise for any inconvenience caused to you. I'd request you to please DM us if you have any questions, and I'd be glad to help you out. Nitesh

@joeb3654 Hi there 👋 We currently do not support this capability. We are working on this and will communicate with customers in due course. Carmen

@Aloogobipudh Hi Sanjio 👋 Thanks for your message. We'd be happy to check our side. If you'd like to pop us a DM we will be happy to look into it for you 🙂 Ruksar

@AlisonCullen20 Hey Alison 👋 Drop us message please and we'll check if this is something we can help with. Jane

Pop your postcode into the checker at to see if there are any known issues or outages in your area, and you can run further tests by visiting to run our test tool and sign up for updates. If there are no issues or outages on either of those checks, please reach out to the broadband team directly by calling 0333 304 0191, or by visiting if you prefer to speak to them online. Dean

@Mrs_E_H_S_1980 Hi Emma 👋 We'd be more than happy to double check this for you! Please drop us a message to get started. Jane

@isabellaruth121 Hey, thanks for reaching out. The phone number and website are still up and running. If you pop us a DM we'll be happy to help look into this for you. Chloe

We fully understand and appreciate how important it is to keep our customers connected and also provide a reliable connection. You can also check your postcode on the following link for the network in your area. You can signup for network updates and you'll be notified as soon as there's an update. Pranjal

@IaninAD Hi Ian, I know how important it is to be able to get a signal through to your phone. Is there any postcode in particular where it's the worst? If so, please DM me with it, so I can take a closer look into this for you. Shu

@MSCS91 Hey Martyn 👋 Thanks for reaching out today, if the account is in your name please reach out via DM and I'd be happy to help 😊 Melanie

@vahidzj Hey there 👋 Thanks for getting in touch. You can check the status of the network in your area, including the expected speeds, by entering your postcode here: , please let me know if you need any further help by dropping us a DM 😊 Melanie