TruRating
@TruRating
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The retail industry’s #1 patent-protected feedback solution. See what 80% response rates can do for your business. #CX #CustomerFeedback
Joined September 2013
It’s now more important than ever for retailers to create a seamless and engaging retail customer journey across physical stores and digital channels. Retailers need to... Read more here - _ #RetailCustomerJourney
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TruRating is thrilled to be speaking at Retail Loco right on our doorstep in Atlanta!🏙️ Our CEO, Georgina Nelson can’t wait to connect with fellow retail innovators and share insights on how customer feedback can transform the in-store experience. #CustomerExperience @TheLBMA
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TeamTru in action! 🥪💙 We joined forces with #TheSandwichProject, a remarkable non-profit tackling food insecurity in metro Atlanta. This organization delivers homemade sandwiches to those in need. We're proud to support their mission. Learn more -
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#TruDataThursday: Our study shows that 25% of shoppers regularly ask staff for help locating items. This highlights the importance of clear store layouts and having staff ready to assist. How are you improving signage, layouts, and staff training to better serve customers?
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Every retailer wants to convert more non-purchasers into purchasers. But for as long as there have been stores, how retailers understand non-shoppers has largely stayed... Read full article here - _ #RetailConversion #CustomerFeedback
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.#TeamTru's Alan Outlaw is having a blast at NACS with @GK_Software_SE x @GK_SOFTWARE_USA. Stop by ✨Booth C6404✨ to join the fun and discover how we're transforming customer feedback! _ #NACS2024
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Have you stopped by 🔹Booth A152🔹 at @Groceryshop yet? We’re here with our amazing payment partners, @GK_Software_SE x @GK_SOFTWARE_USA, ready to show you how our partnership can optimize your store operations and customer engagement. Come say hello!
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Exciting day ahead!🎤 Our CEO, Georgina Nelson, is taking the stage at @Groceryshop for the session on 'Technologies Enabling Retail Media and Personalized Marketing.'
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#TruDataThursday | Today, our Creative Director, Daniel Saunders, shares insights on shopping behavior trends. Did you know that 70% of consumers regularly shop at more than one store for their weekly shop? _ #RetailInsights #CustomerFeedback #CX
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We teamed up with @GK_Software_SE x @GK_SOFTWARE_USA for @Groceryshop! Stop by ✨Booth A152✨ Discover how we're revolutionizing customer experience with real-time feedback and data-driven insights. We can't wait to meet you! _ #Groceryshop2024 #CustomerExperience
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Happy World CX Day 2024! 🌍 We’re proud to champion a new era of customer experience with #OpenCX – a fresh approach that’s all about transparency, and empowering businesses to make meaningful changes driven by what truly matters: your customers ➡
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As physical stores battle for customer loyalty, delivering a seamless and enjoyable shopping experience has become key to standing out. Unfortunately, recent data shows customer satisfaction levels... read the complete article here ➡️ _ #CustomerService
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#TruDataThursday: One retailer found that when their store hit over 10 transactions per hour, satisfaction scores dropped. The fix? Making sure customers were greeted, even during busy times 👋. _ #CustomerFeedback #Retail
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Why do shoppers walk away without making a purchase? 🤔 In our latest guide, we dive deep into the top reasons people don't buy in-store. View here - _ #ConversionAnalysis #Retail #CustomerFeedback
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Thank you to @CoresightNews for highlighting our session at @Groceryshop! We're looking forward to our CEO, Georgina Nelson sharing the stage with some of the industry's top minds. Read here - _ #Groceryshop2024
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.@AldiUK's incredible £800M investment in Britain is a testament to their commitment to customer satisfaction! At @TruRating, we are proud to partner with Aldi UK to gather valuable feedback to help build even stronger connections with their shoppers -
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We’re absolutely thrilled to announce that TruRating is a finalist in the 5th Edition of the Customer Centricity World Series for the Customer Insight & Feedback (VOC) Award! This recognition is all thanks to our amazing retail clients and payment partners. 💙
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.@Smiletrain transforms lives by providing life-changing cleft surgery and care for children like Angel. 💙 We're honored to support impactful children charities like Smile Train through our 'You Rate, We Donate' initiative -
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The retail industry is poised for a transformation driven by the adoption of advanced analytics and AI. According to a recent report by @marketsmarkets, the Retail Analytics Market is expected to grow from $8.5 billion in 2024 to... read more ▶
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Exciting news! 🎉 TruRating has been shortlisted for the Best Data & Analytics Initiative at the Global Cards & Payments Innovation Awards, hosted by @banker_digital! These awards spotlight companies that are transforming the payments space. -
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