Last month, we celebrated the 20th anniversary of our first ever Lounge, in North Street, Bristol. 🥳 We look forward to welcoming you to your favourite Lounge again and again in the years to come! Watch the full video here:

@lordsmiff Hi Ant, Really sorry to hear you’re not enjoying the new coffee blend! We’ll definitely feed this back to our drinks manager. Our new coffee mugs are indeed slightly smaller, but not by much - we promise!! However this will also be noted in your feedback.

@northern_monkee We're sorry to hear about your bad experience please can you DM us so we can resolve this. Thanks.

@pauldcapper This is wonderful! Thank you! Will pass this onto him 😊

@timsouthwest Thank you for taking the time to bring this to our attention, we will have our IT department investigate to get to the bottom of it.

@Bristol_People Somerly House are giving us a run for our money with all that gorgeous framed artwork! #goals😍

@Bristol_People Our secret blend is: fantastic and well trained teams, coffee beans from our good friends at Clifton Coffee and a whole lot of Loungey love oh and great vibes of course😋💪 ☕��� 🤤

@JonathanADodds 😍😍

@vicblazey Hey! Thanks for bringing this to our attention, we will investigate why the form isn't working. In the meantime, please email your booking request to the Lounge directly😊

@gfbrighton Thank you for the kind words, we’ll be sure to pass them onto the team at Modelo! We’re so glad you like our GF menu ☺️ 🎉

Fancy a shindig at ours?🎉🎉 Lots of our Lounges will be hosting events this NYE - from family-friendly bashes filled with fun and games, through to a knees-up for the night-owls amongst you. Check in on your local Lounge’s socials to see what they have on this year!

@AshleyG44836716 hey there, thanks for the feedback - we are sorry the absence of them is a disappointment and will pass this onto the food team for them to bear in mind next menu change.

@PaulCDunnEsq @The_CosyClub Hi Paul, thanks for sending this feedback over - we want to make sure our menu really hits the spot, so we have raised your feedback to our food team. Many thanks

@NigelMcFarlane @SharonGoodwin17 Thank you for the lovely feedback, we will make sure we pass it over to the Cortillo team for you! Hope to welcome you again soon :)

@PNH_Hotelier Glad to hear you had a great time, hope to welcome you again soon! 😀

@sweetiemom1066 HI, thanks for your message, and we are sorry to hear you want to make a complaint. Please could you send us a direct message, with your email address and any details that you need us to know, and we will send your feedback to our teams ASAP.

@maxinellee Hi Maxine, thanks for bringing this to our attention. We will raise this with our site and operations teams now for investigation. Could you please send us a DM with your email address so that we can be in touch?

@DJ_Tully1 and hello to you 👋😃

@jonpearcewhufc @almurray @QueuesPub Hey Jon, sorry to hear that - we'd like to look into this. Please could you pop us a DM with the Lounge that you visited, and your email address, so that we can feed back to our team. Many thanks.

@nickarmitage @historyinmemes Hi Nick. We are sorry to hear that your visit wasn't up to scratch - we'd like to feed this back to our team. Could you please send us a DM with the details of your visit please? In terms of tips, these are optional, and there is never any obligation for you to leave one. 🙂

@_dreamgl0w_ Hi @_dreamgl0w_ ! Orto Lounge will be open as usual during the event, so hope you still swing by! :)