Institute for Healthcare Improvement (IHI)
@TheIHI
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We improve health and health care worldwide. We value love, courage, equity, and trust. Learn more: #IHIForum #IHIOpenSchool #QualityImprovement #PtSafety
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Register today for the IHI Patient Safety Congress, taking place May 16–18. CEUs are available, and videos will be available on demand for 90 days. Join us from wherever you are!
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All teams go through the stages of “forming,” “storming,” “norming,” and “performing.” But do all members feel psychologically safe to discuss how things are working?
#QI
#PsychologicalSafety
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Hard-won improvements too often backslide to the “old way” of doing things. Here are six practices to help improvement stick. (Learn even more in our free white paper.)
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.
@DerekFeeleyIHI
explains unlocking agency is key to improvement. Download our
#PsychologyOfChange
white paper to learn more:
@JasonLeitch
@QualityForum
#Quality2019
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"Hospitals will never be places that patients enjoy. But we can design them to be better — much better." Building hospitals that are safer and more welcoming to patients can improve their health care experience.
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Happy to announce Dr. Kedar Mate’s appointment as IHI’s new President and CEO, effective July 1, 2020.
@KedarMate
, MD, IHI's current Chief Innovation and Education Officer, succeeds
@DerekFeeleyIHI
who returns home to Scotland after 7 years with IHI.
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If we want to improve the quality of care, we can't ignore health care policy.
@DonBerwick
, MD, MPP, explains why in a short video.
#QI
#HCLDR
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"If we dismiss the wishes of patients about how their care should be delivered, we cannot say we provide high-quality care."
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Can you improve teamwork and engagement by using the Joy in Work Steps for Leaders?
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"We can't keep the power distribution the way it is now. Here's how we evolve to the patient leading the team."
@DerekFeeleyIHI
this morning at
#IHIForum
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The two traits of the most successful teams: psychological safety and cognitive diversity. via
@HarvardBiz
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The objective of a Root Cause Analysis is to prevent future harm, and prevention requires action. That's why this tool, now on , is called Root Cause Analyses and Actions, or RCA2 (RCA “squared”). Download the free resource:
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Co-designing care with patients and their families can lead to better patient experience on a more consistent basis:
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Co-designing care with patients and their families can lead to better patient experience on a more consistent basis: |
#PtExp
#AlwaysEvents
#HCLDR
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Practicing
#mindfulness
to relieve stress in clinical work doesn’t take much time. Try taking a deep breath every time you wash your hands. Learn more in a new
@IHIOpenSchool
course, free for a limited time, and subscribe for practical team training:
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You wouldn't start a
#QI
project without a measurement strategy. Why would you start one without a strategy for communicating about it? Learn why
@DonBerwick
and others around the world support the
#QiComms
Charter.
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You wouldn't start a
#QI
project without a measurement strategy. Why would you start one without a strategy for communicating about it? Learn why
@DonBerwick
and others around the world support the
#QIComms
Charter.
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If debriefing became the norm after all cases regardless of outcome, it could shift from something dreaded to a welcomed and productive post-event conversation.
@SBentleyEMSim
@ThisIsSYMH
@KroussMD
@KomalBajajMD
@NYCHealthSystem
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Cheers to our
#IHIBlueShirts
for successfully hosting another incredible
#IHIForum
! 👏 👏 👏 We'll see you next year! Same place, same time.
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Failing to achieve hospital-wide patient flow — the right care, in the right place, at the right time — puts patients at risk for suboptimal care and potential harm. Find out more:
#HospitalFlow
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If we want to improve the quality of care, we can't ignore health care policy.
@DonBerwick
, MD, MPP, explains why in a short video.
#QI
#HCLDR
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Please join the Friends of Age-Friendly Health Systems quarterly call on Wednesday, October 18th from 11:00 AM – 12:00 PM ET. The Department of Veterans Affairs (VA) will present key insights from the VA’s AFHS journey. Learn more and join the call
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.
@DonBerwick
, MD, MPP: "The causes of (health inequity) are not ours to accept, they are ours to change." via
@modrnhealthcr
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Looking for a way to visualize where you're going? Whether the goal is protecting patients from infection or getting more sleep, IHI's Driver Diagram is a tool that can help you.
#PatientSafety
#Improvement
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Retweet if you agree: “There is no quality without justice, compassion, and inclusion.” - IHI President Emeritus & Senior Fellow
@DonBerwick
, MD, MPP, FRCP.
#IHIForum
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Sometimes we need to break the rules to get the best outcomes for patients
@DerekFeeleyIHI
#HCLDR
#BreakingTheRules
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#PatientSafety
Awareness Week begins today . Take a pledge for safety, sign up for our free webcast, and tell us what you've got planned.
#PtSafety
#PSAW19
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"Hospital pharmacists are uniquely positioned to prevent medication errors in the hospital."
#Innovation
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"Creating love is at the center of our calling as healers." The most powerful medicines are love and compassion.
@Vivek_Murthy
#IHIAlliance
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.
@DonBerwick
's response to
#ptsafety
fatigue: "To me, safety fatigue would be like breathing fatigue."
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Senior leaders can say they have a "just culture," but it only takes one "blame and shame" supervisor to undermine that ideal.
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Want to prevent burnout and create
#JoyInWork
? Start by engaging staff in a conversation about "What matters to you?" Download our free tool:
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We can’t expect to advance safety without engaging in improvement work:
@KGShojania
#IHICongress
#PatientSafety
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"If we dismiss the wishes of patients about how their care should be delivered, we cannot say we provide high-quality care."
1
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83
If debriefing became the norm after all cases regardless of outcome, it could shift from something dreaded to a welcomed and productive post-event conversation.
@SBentleyEMSim
@ThisIsSYMH
@KroussMD
@KomalBajajMD
@NYCHealthSystem
#HQW2021
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A patient is a person first. Caring for human needs through kind acts is good medicine.
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.
@DonBerwick
says he considers The Improvement Guide, co-authored by his mentor Tom Nolan, "the best textbook of
#improvementscience
and practice ever." Appendix A "may be the most valuable written resource for improvement that I have ever encountered."
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Given the speed at which both knowledge creation and task complexity are growing, unless we figure out a better way to do what we know, the know-do gap will continue to grow. -
@DerekFeeleyIHI
with
@JasonLeitch
#IHIForum
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"We need a fundamentally different system... The dominant approaches are not founded on science. They are founded on myths."
@DonBerwick
#IHIForum
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Everyone can contribute to creating a healthier, safer, and more just society. Learn more in this
#IHIForum
keynote preview with IHI President Emeritus
@DonBerwick
.
#HealthEquity
#SDoH
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Florence Nightingale learned many lessons about health care quality and safety that are relevant today. |
@PMcGaffigan_IHI
#NursesWeek
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Peter DeMarco’s letter thanking providers for giving him control in his wife's last hour:
#IHIForum
#DonBerwick
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IHI supports
#evidence
-based research to improve health & health care throughout US & world. We oppose attempts to weaken & obscure language that protects public health.
@CDCgov
words matter to uphold scientific integrity & ensure protection of
#vulnerable
&
#diverse
populations.
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Find out to how develop a portfolio of improvement projects to support hospital-wide goals for
#ptflow
:
Attend IHI's
#HospitalFlow
Professional Development Program. Online program starts 10/20.
#MedTwitter
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.
@RanaAwdish
always wanted to be a doctor. Then she became a patient. "I saw things about us that I might not have wanted to see." Miscommunication, uncoordinated care, a lack of compassion.
#IHIForum
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A new priority matrix helps identify quality initiatives that both promote
#psychological
#safety
and provide clinical and operational benefit. |
#HCSM
#PsychologicalSafety
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IHI’s QI Essentials Toolkit includes the tools and templates you need to launch a successful
#qualityimprovement
project and manage performance improvement.
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.
@DonBerwick
, MD, MPP, FRCP, wants health care providers to reach beyond the hospital walls and embrace the "moral determinants of health." via
@HealthLeaders
#SDoH
#IHIForum
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"Practicing respect should not be seen as something new or separate from other work around preventing harm. It needs to be considered a part of who we are and how we work together."
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.
@DonBerwick
, MD, challenges every integrated health system to establish 10 Teams to target resources to address key determinants of health.
#hcldr
#IHIForum
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"Every patient should be able to expect the safest care every time. And we’re not there yet." -
@DerekFeeleyIHI
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IHI's newest white paper draws on two decades of learning about hospital-wide patient flow, viewed as a system.
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IHI's most recent white paper draws on two decades of learning about hospital-wide patient flow, viewed as a system.
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Failing to achieve hospital-wide patient flow — the right care, in the right place, at the right time — puts patients at risk for suboptimal care and potential harm. Find out more:
#HospitalFlow
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68
.
@derekfeeleyQI
: Good leaders prioritize showing up at the point of care. Good leaders show authenticity.
#IHIForum
"The thing that kept me going, was that I felt we were doing the right thing."
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IHI supports
#evidence
-based research to improve health and health care throughout US and world. We oppose any attempt to weaken and obscure language that messages
@CDCgov
priorities, upholds scientific integrity, and ensures protection of
#vulnerable
and
#diverse
populations.
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"If we wait until we have the perfect set of solutions, we will never start."
@DerekFeeleyIHI
's advice to the
#IHIAlliance
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How do you sustain improvement in your organization? A new IHI white paper focuses on the psychology of change and shares strategies for leveraging its power to accelerate improvement.
@KateBHilton
@Alexanderhander
#QI
#PsychologyOfChange
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"Practicing respect should not be seen as something new or separate from other work around preventing harm. It needs to be considered a part of who we are and how we work together."
#PtSafety
#JoyinWork
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"Health care professionals need to build interprofessional trust and respect to meet all our patients' needs." Read more about how team-based care has a positive impact on patient outcomes and staff wellbeing.
#JoyinWork
#PtSafety
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What would it mean to hear "thanks" from a surgeon after you speak up to stop a wrong-site surgery?
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Conflict doesn't always hinder improvement. IHI CEO
@DerekFeeleyIHI
shares advice on how leaders can respond to change in the midst of disagreement.
#JoyinWork
#QI
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With increasing demands on time and energy,
#joyinwork
is more important than ever. Read our new white paper
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If you assume patient-centered co-design means patients will ask for the moon, think again:
@DerekFeeleyIHI
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