@Thirdpartybc1 Hi there! We are here to help! We have just replied to your message in private.

@rekabis Hello and thank you for your feedback. We have replied to the DM too.

@damier247 I've sent you a direct message to discuss offers. 🙂

RT @GeorgeChowBC: Federal govt's unwelcome intervention may be good for big eastern telecoms, but bad for competition & doesn't help w/ aff…

@Mossie410 Hi, Ryan and thank you very much for sending this message our way! Thank you very much for taking the time to let us know about this. We just replied to your DM.

RT @FriendlyFuture: Calling all youth-serving charities across Canada! Looking for funding for your health or education programs? Apply fo…

@rickypannu3 Hi there! We are here to help! We have just sent you a reply in private.

@surrey1111 Hi there! Yes you can. For mobility you can begin the process here: For Home services you will need to speak with our customer service team as there are things that we need to check but they will be happy to help!

@azharmk Our apologies Azhar and we've replied to your DM.

@radrudi Hi Rad! We’re sorry for the long wait times and understand your frustration. Please send us a message so we can assist you directly.

@TrikhAbhi We're saddened to hear you wish to return your device and cancel services with us Abhishek. If there's a chance we could change your mind please don't hesitate to send us a DM.

@ChrisGrantHall We certainly value your loyalty Chris, for your convenience you can also check out offers and promos available to you via your online account or the My TELUS app.

@ChrisGrantHall Hi Chris, while we've always had promotions for new clients (sometimes they are discounts on your plan, other times they are gifts such as TVs & Gaming consoles!), we recommend checking out our Rewards program for our long standing clients over at

Let’s go #TeamCanada! 📣 Best of luck to the team at @WorldJuniors, proudly sponsored by TELUS 🏒🥅💜 @HockeyCanada #HockeyCanada #WorldJuniors

@bereight4real Hi there! We're very sorry for the ongoing issues. Please send us a DM with your details so we can look into this and try to resolve it for you.

@WtnsDeathCanada We're sorry to hear you left us. If there's a chance we could win you back please don't hesitate to send us a DM.

@RalphAl30564092 We are very sorry to hear this and our condolences Ralph. We have also replied to your DM.

@GuruMikee Hi Michael! We're sorry for the trouble. Could you please send us a direct message so we can assist you in removing the smart watch plan and provide the needed support?

@CowboyCA_ I will check on the iPhone 14 for you, this model you can equip with the $34 plan. 😊

@CANWNT Congratulations! 💜