@FIN__digital Hey Murray, I can see we have offered to look into things for you. Please send me through a DM if you'd like assistance. - Tanasha

@dalereddish1 Feel free to shoot me a DM if you'd like to have a chat about your current plan. I'm keen to help where I can. - Luci

@dalereddish1 We also have our Telstra Plus rewards for existing customers; more information is available here:

@dalereddish1 Hey there, Dale. All our current offers for new customers can be found here: For our existing customers, we can assess their accounts to see if a better option is available.

@STVNDMC That's going to be the best way to monitor your usage. But if you're needing us to investigate the usage on your service then you're welcome to DM us here at any time. - Ash

@STVNDMC You can download the app here It will tell you how much data you're using. But if you're needing us to look into something further then you're always welcome to DM us. - Ash

@STVNDMC Hi Steve. Your data usage will be outlined in the My Telstra app but if you're needing any clarification or support, you're always welcome to DM us here at any time. - Ash

@kendricks_trash Restoration times can change, but if a disruption is not mentioned when you check your address, perhaps give your modem a restart and try the steps via What suburb/town & postcode is it? I'll check on my end. Please feel welcome to DM. -Shannon

@FIN__digital I get it can cause frustration when an appointment doesn't go ahead, and when an appointment is missed, our staff will usually contact you to book another for the next available timeslot. We want our customers to be able to use their services. We're here if you need us. -Shannon

@FIN__digital Hey Murray, could you please send us a DM around this one? Keen to see what has happened. - Ethan

@Patrick_Nesbitt Did you still need a hand with your mobile connection, Patrick? Here any time if you do! - Ethan

@ACMEBricks This is concerning, can you tell me a bit more about what's gone on? Please send me a DM with any case/reference number so I can follow up. -Evie

@hasselljpb Hey there, I can see on our coverage map here: that there are some spots without coverage on the Brookton Highway area. Have you spoken to our regional team around this one at all? - Ethan

@aboutasteph Thank you so much for letting me know. I can finish my day a happy person now. Was there anything I can still help you with? - Jo

@aboutasteph You managed to add your chosen headset today? - Jo

@FIN__digital I can understand your frustration, should you wish to follow up our team is here 24x7. -Evie

@joshuajsmith Can I ask if you have had a look at the current coverage map for these areas. These can be a guide to what coverage is available and in what ways. Details can be located from here at We are working to improve services in rural areas. -Jo

@aboutasteph Hi there Steph, repayment plans are subject to normal credit checks which include payment history with us and other information in your credit report, not because you are on the pension. If we can further help, please pop back with a Direct Message and we will chat. - Jo