Experiencing service interruptions? For the latest details and to see if you may be impacted, click here:

@weallrollalong Hey Amanda, we have just replied to your DM, kindly reply back there when you have a chance! -Russel

@BearangerYT Hello, sorry to learn you are experiencing service issues. Please visit and our Rogers Together With Shaw team will be able to assist. -EricE

@Haqanwar We appreciate your time with Fido and understand that long wait times and fees can be frustrating. Just a heads-up—you can make plan changes online through My Account without waiting on the line. Hope that helps for the future! -Adam

@suman_mohanty Oh no! I know I would want my issues resolved in a timely manner as well! We are here in this platform 24/7 and we can help with tech support as well as billing! Just send us a DM if we need to access your account! -Crystal

@harvardropout_ We got your DM, will respond shortly. -Ravi

@ashleykellar1 We would love to have you on #TeamRogers Ashley! We recommend checking out our website for our latest offerings! If you have any questions about what you see there please don't hesitate to send us a DM :) -Paul

@flaskvalve Kindly DM back to chat further. -Ravi

@TheYokedEgg Service issues are the last thing we want anyone to experience. If you can send us a DM we would be happy to look into this for you. -Paul

@locke_wheels Happy to investigate further to see if there are any interruptions in the area for you. Please DM back so we gather a bit more info. Please and thank you. -Ravi

@karenlenzl Thank you for bringing this to our attention Karen. If you can send us a DM we would be happy to take a deeper look into this for you. -Paul

@BobbyDigital887 We would love to chat more and possibly change your mind in regards to this decision, feel free to DM back so we can chat further. Please and thank you. -Ravi

@kcearns Hi Kevin! I know that service interruptions can be trying. Please don't hesitate to send us a DM if you need assistance with your service; we'll be happy to help. -Marisa

@DanielleBohn2 Hi Danielle! I know how important it is to stay connected. Please send us a DM so we can gather your account information and look into this for you. -Marisa

@bmoney7899 We would be more than happy to verify if there are any service interruptions in your area at the moment. Kindly DM us back so we can gather a bit more info. Please and thank you. -Ravi

@LeanneCanuck Hi Leanne! As customer viewing habits continue to evolve, we are streamlining our content offerings to focus on where they want to access their favourite shows. Customers can continue to enjoy live and recorded content from Citytv, CTV and Global. -Marisa

@MollyFaraday Hey Molly, if you are having issues with your Xfinity TV service, please feel free to send us a DM, we're here to help! -Russel

@Jan_ShinePhoto Hummmm Let me take a look at your account to see what is going on! Please send us a DM so we can gather some account info! -Crystal

@Jan_ShinePhoto Are you logging in with your MyRogers credentials? -Crystal

@Jan_ShinePhoto While on the go, you can access Video on Demand content through the Citytv, CTV or Global TV apps up to 7 days after the show airs. I know I had to change how I watched my shows as well. -Crystal