DFS
@DFS
Followers
20K
Following
7K
Statuses
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Whatever your thing is, we'll help you find the perfect sofa design, handmade to order, just for you. For customer queries use @DFSCare Monday - Saturday.
Doncaster, England
Joined December 2015
@brouder_helen Hello Helen, I am very sorry to hear this. If you do require any assistance, please send us a DM with your order details and we will do our best to help. Thanks, DFSCare
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@Lou_MumOf3 HI Louise, I am really sorry to hear that you are unhappy. If you need any assistance please pop us a DM with your details and I would be happy to look into this for you to see how I can help. Thanks, DFS Care.
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@CatherineIMcG Hi Catherine, please either DM us via this platform with your ordering details or if you are unable to do so, please contact us via a different social channel. Thanks, DFSCare
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@Cell6six6 HI, I am really sorry to hear that you are unhappy. If you need any assistance please pop us a DM with your details and I would be happy to look into this for you to see how I can help. Thanks, DFS Care.
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@rodders180 We are sorry to hear you are unhappy with the Guardsman policy, and yet to receive your care kit. Please DM our team at your convenience if you require further assistance. Thanks, DFSCare
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@Stfc80dave We are sorry to hear you are unhappy with the products received, we can see we are currently discussing this with you via a different platform. Thanks, DFSCare
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@Chrissiec1987 Hi Chrissie, thanks for reaching out & we can arrange chargeable parts for you. Please could you send us a DM, so we can discuss this further with you, alternatively this can be arranged in store. Thanks, DFSCare
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@11thAlbert Hi, we cannot discuss this via public comments due to data protection. If you require our assistance, please send a private message. Thanks, DFSCare
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@DarkSideNick We are sorry to hear you are experiencing a fault with your furniture Nick, please DM our team with the ordering details so that we may look into this for you. Thanks, DFSCare
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@00EyesWideOpen0 We are sorry to hear you are unhappy with your purchase, if you wish to discuss this with our team please send us a DM. Thanks, DFSCare
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@gail_smith_ Hello Gail, I am really sorry to hear you have not yet been contacted. If you do require any assistance, please send us a DM with your order details and we will do our best to help. Thanks, DFSCare
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@Jonesy0354 Hi Carol, I am very sorry to hear this. If you do require any assistance, please send us a DM with your order details and we will do our best to help. Thanks, DFSCare
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@rodders180 We are sorry to hear you feel this way regarding the Guardsman policy. If you wish to discuss this further with our team please send us a DM at your convenience. Thanks, DFSCare
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@Stgray1989 Hello Stuart, thank you for reaching & we are very sorry to hear you are still awaiting delivery of your furniture. Please could you include this info as well as your ordering details in a DM so we're able to look into this issue further. Thanks, DFSCare
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@megancrippsx HI Megan, I am really sorry to hear that you are unhappy. If you need any assistance please pop us a DM with your details and I would be happy to look into this for you to see how I can help. Thanks, DFS Care.
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@LisaPer66795246 Hi Lisa, I'm very sorry to hear about the delays experienced with the arrival of your order. If there is anything that I can help you with, please do get in touch via a DM. Thanks, DFSCare
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