Coinbase Support
@CoinbaseSupport
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Official @Coinbase Support Account. Account concerns? Please DM. Do not post private info publicly.
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Coinbase Support will NEVER under any circumstances ask for the following:
-Account login info
-2FA codes
-To download software to your device
-Send funds to an external wallet address
If anyone claiming to be w/Coinbase Support makes these requests, contact us immediately.
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We are aware that some customers may have received an email citing that their transactions are delayed because their bank account did not match their account name. This message can be disregarded pending further contact from us.
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Coinbase is now fully recovered. We appreciate your patience and apologize for the inconvenience.
Coinbase is experiencing a system wide outage. We are investigating this issue and working on a solution. Please see for updates. Your funds are safe.
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We're seeing some services recover. We know customers may still be encountering connectivity problems and we appreciate your patience while we work to correct this. We're still monitoring this closely.
Coinbase is experiencing a system wide outage. We are investigating this issue and working on a solution. Please see for updates. Your funds are safe.
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Coinbase is experiencing a system wide outage. We are investigating this issue and working on a solution. Please see for updates. Your funds are safe.
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We are experiencing high support volume and response times may be greater than 48 hours. Please check our Help Center () for solutions and access to our Virtual Assistant or our Status Page (). Your support request is important to us
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Customer transactions have fully recovered, we will continue to monitor activity. Advanced Trade API users may continue to see increased throttling while we experience increased trade volume.
We are seeing recovery in customer transactions. Advanced Trade API users may see increased throttling while we experience increased trade volume.
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We are seeing recovery in customer transactions. Advanced Trade API users may see increased throttling while we experience increased trade volume.
We are aware that some users may be experiencing errors when transacting. Our team is investigating this issue and will provide an update shortly. Your assets are safe.
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We are aware that some users may be experiencing errors when transacting. Our team is investigating this issue and will provide an update shortly. Your assets are safe.
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We have issued a fix which remediated the display issue impacting customer account balances and latency across . We appreciate your patience.
We appreciate your patience. We're beginning to see improvements in latencies and completed transfers. Rest assured your funds are safe.
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We appreciate your patience. We're beginning to see improvements in latencies and completed transfers. Rest assured your funds are safe.
We are aware some users may experience increased latency across and a few users may see intermittent zero balance. Rest assured, your funds are safe. Our team is investigating this issue and will provide an update. Trading is not impacted at this time.
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We are aware some users may experience increased latency across and a few users may see intermittent zero balance. Rest assured, your funds are safe. Our team is investigating this issue and will provide an update. Trading is not impacted at this time.
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All customer sends, withdraws and deposits have been restored on . Thank you for your patience.
We are aware that some customers may be experiencing failed sends, withdraws or deposits across and degraded performance across trading. Rest assured your funds are safe.
You can track this incident at
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