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@master11182 Hi, we’re so sorry to hear about this. Would you mind DM’ing us your Adobe ID (email) and more details about the issue? ^EG

Hi. I saw your message. Would you like to try troubleshooting? Update the GPU studio driver (avoid the game ready one). Press Shift at launch. In the Reset Options dialog box, reset preferences and all media cache. Launch without third party plugins from there, as well. Make sure you are meeting system requirements. If you have media from questionable sources, try transcoding it using Media Encoder. I hope the advice helps. Let me know. Thx, ^KM

@_Ayotomide Hey, sorry to see this! Let us know if you need any help with your export. Did it give an error code or pop-up message? ^CS

@ketfiles Hey, sorry to see this! Let us know if you need help troubleshooting the After Effects crash. We'll help however we can. ^CS

@malibumaze Hi there! I'm really sorry for the frustration. Could you please send us a DM with more info about the issue you're experiencing? We'd love to help you out. Thanks a bunch! ^AR

@julesthearchi Hi, I am so sorry to hear about the issue. Could you try deleting cache files or resetting preferences and see if that brings any change? Let me know. Thanks. ^KR

@KumaAfterDark @SpicyGayDog Hi there, Sorry for the issue. Please let us know if you need assistance with troubleshooting this problem. Our DMs are open. ^IY

@AdwinPaulji Hi there! We're here to help. Here are some tutorials to get you started with Photoshop: You can also purchase Adobe Photoshop from this link: If you have any questions, please let us know. ^IS

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@buhgsy_ Hi there, Sorry to interrupt your discussion. Please let us know if you need any help troubleshooting crash-related issues. Our DMs are open. ^IY

@olegkutkov Hi Oleg! Thank you for reaching out. I am afraid that it is correct. For more information, you may refer to the following help document: Thanks. ^MN

@outstarwalker Hi! This wasn't an automated reply. Please check this community post to troubleshoot startup issues: Please feel free to send us a DM if you need any assistance. ^IY

@chrroetsie Hi there. Thanks for reaching out. I've escalated this to our team. I will keep you posted once I hear anything from them. ^TS

@Sython_04 Hi there, sorry to hear that you have problem with After Effects. Can you send us a DM on X @AdobeCare? You can also search our forums for solutions or contact our teams directly at Thanks! ^ZF

@its_ion_yt Mike! Glad to hear it is resolved! Feel free to DM us if you run into any other questions or issues in the future- we're always happy to help! ^AT

@IownWegmans Hi there! Please check the community article here: to see how to download the previous version of Photoshop. Let us know if this helps. Thanks! ^AT

@Bluehasia Thank you for sharing a video of the issue, I'm reviewing it right now. In the meantime, could you also provide your system info? You can find it by going to Help > System Info, then copying and pasting it into a text file sharing it via PM. ^CM

@gdayitscam Hi, we’re so sorry to hear about this. Would you mind DM'ing us your Adobe ID (email) and more details about the issue? We’re here to help! ^EG

@herenow23 Hi, yes you can save your files to your local drive and then upload the file to Google Drive as needed. Please let us know if you have any questions or need further help.^SV