Uber Kenya
@uber_kenya
Followers
121K
Following
987
Statuses
21K
For information about the steps we are taking to help keep communities safe in the cities we serve go to → https://t.co/eaev6QAZgx
Kenya
Joined December 2014
@NelsonOtute Hi Nelson, to be able to follow up on your request via DMs Alternatively, you can contact us through this link 👉 [ or the in-app «Help» section, and we’ll get back to you ASAP.
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@kahmed_19 Hello Kala, please DM us the mobile number linked to your account and a screenshot of the transaction message so that we can assist ASAP.
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@C_NyaKundiH We're aware of this incident and due to a discrepancy in accurately reading the PIN location in the app, the delivery person got to the wrong location. We've issued a full refund to the consumer & we encourage users to manually input their addresses for better location accuracy.
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@wanjikuperry88 Please follow our Twitter account to be able to follow up on your request via DMs and provide further assistance, or contact us at this link 👉 or through the in-app «Help» section, and we’ll get back as soon as possible.
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@wanjikuperry88 Hi Perry, kindly follow our Twitter account to be able to follow up on your request via DMs and provide further assistance, or contact us at this link 👉 or through the in-app «Help» section, and we’ll get back as soon as possible.
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@goodchance2_ Hi Baba, At this time, the app does not display the rider's destination address until after the trip has been confirmed and started. We won't be able to change the feature at this time, though we do appreciate your suggestion.
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@J_Margery_M Hi, to be able to follow up on your request via DMs and provide further assistance, kindly follow our Twitter account. Alternatively, you can contact us through this link 👉 or the in-app «Help» section and we’ll get back to you ASAP.
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@absyodhis Hi Absy, You can follow the steps below to reserve a trip: - Choose “Uber Reserve” from the Uber app home screen. - Then choose “Reserve a ride”. - Enter your pickup & destination location. - Choose your preferred Date and Time. - Choose the product class.
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@SarahWavi Hi there, to be able to follow up on your request via DMs and provide assistance, kindly follow our X account. Alternatively, you can contact us through this link [ or the in-app Help section, and we’ll get back to you ASAP.
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@fiercerbballer Hi Amina, to be able to follow up on your request via DMs and provide further assistance, kindly follow our Twitter account. Alternatively, you can contact us through this link 👉 [ or the in-app «Help» section, and we’ll get back to you ASAP.
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@wanjikuperry88 To be able to follow up on your request via DMs and provide further assistance, kindly follow our Twitter account. Alternatively, you can contact us through this link 👉 or the in-app «Help» section and we’ll get back to you ASAP.
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@wanjikuperry88 Thanks for contacting us, Perry. Before proceeding, can you confirm the vehicle that you would like to have deleted via DM? Please note that if you wish to use this vehicle again in the future, you will first need to re-submit the necessary documents for review.
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@ruttohnic Hi Ruttoh, we’re sorry to hear about your experience. We do not have any record of your payment for this trip. Please DM us more info on how you paid for this trip, and we'll assist accordingly. Looking forward to your response.
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@sarah_softy Sorry to hear about the trouble. Kindly note that we've responded to your concern via DM. Please check.
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@denniskioko Thanks for getting back to us, Dennis. Please DM us the trip details (date, driver partner's name), so we can assist you ASAP. We’ll look forward to your reply.
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