@grenfellwalkra Hi, thanks for contacting us. Sorry to hear about this. I will report this for you. Could you please send us a direct message with your full name, contact number and email address? Thank you, AY

@robinio73 Hi. You can order an Oyster card online or buy one at a London Underground ticket machine or at a shop displaying the Oyster logo. You can also request one by calling 0343 222 1234, line open 8am to 8pm seven days a week. Thanks, <PC

@JSHKT20 Hi Jeff. Defibrillators have been installed for the first time ever across the London Underground and Overground network, all Dial-a-Ride vehicles, all TfL-owned piers and some main bus stations. Thanks, <PC

@Erjan_2010 2/2 about this card' and log all details. The team will then look into this and assist. You can also call our helpdesk line on 0343 222 1234 open from 08:00-20:00 Monday to Friday and 09:00-17:30 Saturday to Sunday. Thanks, <PC.

@Erjan_2010 1/2 Hi. To apply for a contactless / Oyster refund, please create or go on to your account: When applying for a refund go on to 'View my contactless / Oyster cards' and under Card management you can select 'Contact us

@TiaLoumary Hi Tia. Apologies, I don't have an explanation here. Please contact our Buses team at the attached link, a member of the team will investigate and reply to you. Thanks, <PC

@sadietrent_92 We are sorry to hear about this. Please confirm your location at the station and we will ask a member of staff to go and assist you. ^GR

@sadietrent_92 Hi Sadie, we are really sorry to hear this was your experience, please DM us further details of your situation and contact details such as your full name, email and contact number so I can raise this to the relevant team ^LH.

@DaveSetch0 Hi David, can you please confirm or send the link to this status message so I can raise this to the relevant team to investigate ^LH.

Leyton Tube station is getting a major step-free access upgrade! ✨🚇 This will include a bigger ticket hall to ease congestion, and two new lifts, supporting the @MayorofLondon’s goal of 50% step-free stations. A huge boost for accessibility as new homes are built nearby!

@timboweebler Hi Tim, thank you for your message. How can we assist you? ^GR

@Simon_TheSinner Hi Simon Sorry to hear this. Please complete the web form attached with all the details - so the team can look into this. They will get back to you directly. Thanks RG

@Bookartbookshop Hi Tanya, thank you for your message. We have asked our Countdown team to look into this. Thanks, ^GR

@catipotamus Hi, thank you for contacting us and bringing this to our attention. We have fed this back to this route Bus operator. ^GR

@OneWorldGeordie Hi Sorry to hear this. If you'd like to raise a complaint, please complete the web form attached with the details - so this can be looked into. You will be contacted by the team directly, Thanks RG

@amoola_83 👍

@TheAstroPhil Hi Phil Thanks for your message, We believe this portion of the line will be running however, please continue to check our status page for update on this, as further details should be updated near the time. Thanks RG

@neslurt Hi Neslurt Sorry to hear this. Please report this to the BTP by texting 61016. Can you confirm the carriage number please, so we can get this train attended to? Thanks RG

@AnahitaTp Hi Once you've completed the form, you should receive an automated message with an 8 digit reference number. If you've not received a response in 10 working days, please let us know and we will look into this for you. Thanks RG