Sutherland
@SutherlandCorp
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We are a business & digital transformation partner. Sutherland Unlocking digital performance. Delivering measurable results. Explore:
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As a trusted digital transformation partner to iconic brands worldwide, we provide new keys for their business, their workforce, and the customers they serve. Visit our website to know how we unlock new possibilities, transformative outcomes, and enduring
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Here at
@SutherlandCorp
, we're proud to celebrate 70 years since the universal declaration of human rights. Join us in celebrating all heroes from the past and present whom fight to make inalienable rights and freedoms a reality.
#StandUp4HumanRights
5
19
102
Which benefit would make your brand jump on the
#AR
bandwagon?
Increased foot traffic 👣
1370
Stronger brand loyalty 💪
1787
Greater recognition 🤩
2097
Other (tell us!)
706
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20
63
Do you feel comfortable using voice tech assistants like Siri or Alexa in public?
#WEF18
Yes 👍🏽
1089
No 👎🏽
3035
It’s a little awkward 🙄
1331
20
51
37
If given the choice, would you rather work remotely or from a physical office?
#FJTop100
Remotely 🏝
3980
Physical office 🏢
1640
6
43
34
What steps would you like to see companies take when it comes to protecting your data?
#CSR
No 3rd party access ❌
274
Increased visibility 👀
62
Treat it like their own 🔐
195
All of the above ⬆️
1145
4
42
34
The augmented reality market is set to explode, with estimates projecting it will be worth $165 billion by 2024! Our blog takes a look at the driving force behind this skyrocketing trend:
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Human or Bot? Three Reasons AI-powered Chatbots Are Changing the Face of CX.
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Join us in celebrating 37 years of passion, resilience, and unwavering determination, by sharing moments that inspired you, motivated you, and made you proud to be part of our incredible journey. For nearly four decades, we have been at the forefront of our industry,
35
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Do you usually read the “terms of use” around
#dataprivacy
for apps & services?
Always! 👍
250
Never! 👎
1332
They’re soooo long! 😩
653
I can’t understand them 😕
225
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In a voice assistant bracket, who would you pick as your first seed? 🏀🏆
Alexa
569
Siri
630
Google Assistant
246
13
16
26
Which
#voiceassistant
do you find yourself catching feels for?
Siri
1840
Alexa
1484
Bixby
293
Samantha from “Her”
759
15
8
29
6
11
24
Do you watch what you say around smart speakers like
#Alexa
&
#GoogleHome
?
I’m a chatterbox 🤪
54
I’m a vault 🤐
153
I’m unfiltered 🤬
134
No, why, should I? 😳
232
37
8
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When it comes to inclusion, try thinking in terms of design! 🤓Here’s what
#designthinking
can learn from itself to become more inclusive:
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.
@guptaharita
speaks about her experience of investing in Madhya Pradesh at the 17th
#PravasiBhartiyaDivas2023
organized by the Ministry of External Affairs, GOI, in partnership with the Government of Madhya Pradesh.
#India
#PBDIndore
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Is that Alexa buzzing in your ears? 👂 Read up on how Amazon throws its hat into the wireless earbud market with a wearable powered by the
#voiceassistant
:
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20
How does a flexible
#WFH
policy benefit you most?
I’m more productive👩🏻💻
262
Great work-life balance 🏡
461
I’m happier with my job🙋🏻
327
All of the above 💯
1337
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6
18
Research shows that employees who work from home are 13% more productive than their office working counterparts.
2
6
15
How do you feel about offering up your own personal
#healthcare
data to help advance medical research?
Count me in! 🙆
319
No way! 🙅
561
I’m conflicted 🤷
462
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What company culture initiative are you gaga for?
Flexible WFH policy 🏠
1418
Company outings 🍻
1063
Team-building games 🎯
861
Other – (tell us!)
398
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Congratulations to Satish Raman of
@SutherlandCorp
for being named in
@themaadvisor
40 Under 40 Emerging Leaders.
http://t.co/06VUBpz39v
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Is your company incorporating
#VoiceAssistants
into their workspaces to create a more connected office? Check out our latest blog on the topic:
#AI
0
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How do you feel about
#VoiceAssistants
& technology when it comes to
#Healthcare
?
The more, the better! 👌
258
It makes me sick! 🤢
290
I have my concerns 😰
536
2
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15
Is your company incorporating
#VoiceAssistants
into their workspaces to create a more connected office? Check out our latest blog on the topic:
#AI
3
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15
How has
#DesignThinking
benefitted your company?
Promoted innovation💡
205
Greater customer insight🕵
159
Increased growth & profit
224
Other (tell us!)
207
2
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Explore how we helped streaming leader Spotify expand its consumer service capabilities in new and existing markets, all while improving service levels during peak volume intervals.
#CustomerExperience
#ArtificialIntelligence
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When is the last time you took a skills course? 🤓
Within the past few weeks
247
Several months ago
214
Years on years on years
363
Uh…undergrad maybe?
340
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#WFH
can free up an employee’s time, inspire productivity and ultimately empower employees. 💪
0
5
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Which tool does your enterprise use to achieve more impactful
#bigdata
analytics?
AI 🤖
515
Blockchain ⛓
459
Both, duh. 💁
701
Neither 😬
995
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Let's celebrate the spirit of One Sutherland with an abundance of joy, success, and good health.
#HappyNewYear2023
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We are excited to partner with
@lambdatesting
! Meet us at
#TestMuConf
2022 to discuss the Future of Testing and Digital Assurance.
It is finally time to unveil our
#TestMuConf
partner.
We are delighted to announce
@SutherlandCorp
has partnered with us for
#TestMuConf
2022. Let's build a world-class experience in the testing landscape for the community together.🤝
Register for free-
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Human or Bot? Three Reasons AI-powered Chatbots Are Changing the Face of CX.
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Great Place to Work® certification is considered the Gold Standard in workplace assessment & recognition. Today, we are extremely proud to share that we are certified by
@GPTW_US
.
#MakeDigitalHuman
#GPTWcertified
#CompanyCulture
#USA
#Leadership
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.
@SutherlandCorp
's President of Digital Andy Zimmerman moderates today's
#CustomerExperience
panel discussion at
@ssoweek
#CEM
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The machines are listening...but do they understand? Check out our
#BlogPost
on the challenges of
#VoiceAssistants
and their evolution.
0
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.
@GoogleCloud
and
@SutherlandCorp
marry tools and solutions that solve today’s most complex business problems. Take a look inside the newly opened co-invested CloudLabs solutions space.
#GoogleCloud
#CloudLabs
8
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Which
#automation
tools has your company used to go digital?
RPA 🤖
138
RDA 🖥️
253
Both! 🤖+🖥️
470
Other (tell us!)
243
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Sutherland executives and revenue-accounting experts are at
@IATA
World Financial Symposium in Doha (19-22 Sept) for 1:1 meetings on
#DigitalFinance
strategies for the
#Airline
industry. Drop by our booth for a tête-à-tête with our leaders.
#IATAWFS
#RevenueAccounting
#Automation
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#Chatbots
are proving extremely effective at converting website visitors into actual paying customers. Find out how these Chatty Cathy’s are doing it: 🗣️
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🎶Guess who’s back, back again? Voice is back, tell a friend! 🎶 Here’s how
#voicetech
is making a loud comeback!
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Here’s how a
#designthinking
approach could protect against data misuse:
#CambridgeAnalyticaUncovered
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"Sutherland is at the forefront of leading the process transformation revolution for the
#mortgage
industry"
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@SutherlandCorp
is proud to be named to
@IAOP
2015 Global Outsourcing 100 List recognizing world's best
http://t.co/UQCa5e4Xlw
0
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How do you think
#automation
could help you out at work?
#RPA
Save me time ⌛
462
Increase my productivity📈
306
Better work life balance⚖
269
Grow my career 👩💼
190
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President of
@SutherlandCorp
Digital Andy Zimmerman will bring his extensive
#digital
expertise to the stage at
#WCITIndia2018
#NASSCOM_ILF
@NASSCOM
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Happy International Women's Day! Join us in a global celebration of the social, economic, cultural, and political achievements of women.
#IWD
#BalanceForBetter
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Joining hands with
@iitmadras
to support the education of 10,000 students from economically-disadvantaged backgrounds.
#CorporateCitizens
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#Processtransformation
at its finest! Read
@TntFinance
’s story on how Guardian insurance is going global with
#automation
.
Guardian Group Has Embraced Automation on Its Quest to Expand Beyond the Caribbean
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Resolution of Apple & Qualcomm’s chippy legal dispute paves the way for the first
#5G
iPhone.📱New blog on our thoughts.
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2/3 of customer decisions result from quality of experience. Read how to reinvent the digital banking experience:
0
4
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Join us at the Oracle
#CloudWorld
2023 to soak in the latest technology, meet ignited minds, and foster new relationships. The last three days were packed with exciting conversations around human-centered
#AI
-driven innovations and platforms. Do drop by Booth 121 & 158 if you
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Is your company employing
#analytics
as a service &
#AoT
to transform the way you do business?
💯
439
🚫
751
🤔🤷
933
8
5
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.
@SutherlandCorp
’s
#automation
and
#processtransformation
improves speed of processing for Guardian Group
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The machines are listening...but do they understand? Check out our
#BlogPost
on the challenges of
#VoiceAssistants
and their evolution.
1
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Sutherland is proud to partner with Nasscom's Generative AI Foundry program and support startups in their transformative journey. Our leaders, Naushath Raja Mohammed (a member of Nasscom AI Advisory) and Naveen Kumaresan (Sr. Director, Sutherland Platform Solutions), participated
0
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"Imagine what you could accomplish if you pushed your company to the limits," Peyton Manning at
#MBAAnnual17
.
0
4
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Meet us at
@lambdatesting
#TestMuConf
2022 to explore how Sutherland Robility™ enables businesses to manage complex processes, large volumes, and disparate IT systems with minimal manual intervention.
#Automation
0
2
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Thanks to our guests at sharing big ideas on our wall at
#CBALIVE
! So many big themes shared such as
#Tech
,
#AI
,
#UX
,
#innovation
+ more!
0
5
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The challenge of big data is sifting through piles of data.
@PhaniNagarjuna
can help
#ARENAINTEBF
0
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Learn what the experts expect out of bots & some best practices for using them in 2017.
@SutherlandCorp
#AI
#Bots
0
5
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Our own Scott Slifer is set to join a panel today at
#UnisysNOW
in London to speak about
#processtransformation
for the mortgage industry!
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Want to learn how financial leaders are embracing digital? Find out during the investigative discussion on May 10th at the CFO SAN FRANCISCO event. We'll pin-point hurdles, strategies, best-practices & lessons learned.
#CFOcollaboration
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Proud to be a leader in the
@NHInsight
NEAT evaluation for Online Reputation Management (
#ORM
) capability.
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78% of companies believe
#AI
is a crucial tool when it comes to improving
#CX
, and 71% see benefits of using it to resolve customer service issues. via
@Kelton_Global
0
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.
@SutherlandCorp
is bringing its
#DesignThinking
, process transformation expertise & combined
#AI
and
#MachineLearning
applications to the
@GoogleCloud
Platform.
0
5
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Looking to digitally transform in 2018? Want to have a positive impact on the environment? Here are 5
#CSR
tips to do just that:
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"For enterprises looking to take their business operations from good to great, the key to higher quality operations is to automate"
#RPA
@hfsbloggers
0
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Thrice is nice – it’s a 3-peat for us w/
@Gartner_inc
as a Leader in the 2017
#GartnerMQ
report! Learn more:
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How are you challenging the status quo? Process redesign + automation enable a positive customer journey. Read here:
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Sutherland Recognized 2 Years in a Row as Leader in Gartner ‘s Customer Contact Center BPO MQ
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ISG named Sutherland its No. 1 leader for the Digital Enthusiast archetype!
1
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@SutherlandCorp
&
@Sutherlandlabs
’
@Green123Sarah
and Mark Brady discuss tech advances in
#mortgage
at
@cmlevents
#MortgageTech
tomorrow.
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We are excited to open our doors to a state-of-the-art facility in the heart of
#Hyderabad
that spans over 32,000 sqft, with 280 production seats, a 25-seater training room, an 80-seater cafeteria, dormitories, and a brand-new recruitment experience area. We were blessed to have
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For many companies agility is one of their most important initiatives. Here's how to define corporate agility in today’s market.
#Digital
#DigitalDisruption
0
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"While there isn’t one right way to lead, more and more research reveals that leaders who practice
#empathy
have better relationships with their teams."
@TalentCulture
#leadership
#FutureofWork
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Innovation has always been at the heart of Sutherland. We are excited to win the Innovation of the Year Award for our Chatbot Aiden at the Southeast European Innovation, Technology and Sourcing Summit 2022 organized by AIBEST. Congratulations, team!
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Trending: In her latest Internet Trends report, Mary Meeker says the
#freelance
workforce is growing 3x times faster than the total workforce!😲 We analyze what that means:
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Build customer trust & reduce operational costs with a fast and effective
#DisputeManagement
process -
#BankingServices
#FinancialServices
0
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.
@ISG_News
has recognized Sutherland’s approach to transformation via
#designthinking
and data analytics as industry-leading and agnostic. Learn why:
0
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Live from Booth 25 at
@IATA
World Financial Symposium, Doha.
#IATAWFS
#DigitalFinance
#RevenueAccounting
#Airlines
0
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Why Design Thinking Is Critical to Improving Patient Experience in Healthcare.
#ProcessTransformation
0
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It’s been a sheer delight to get recognized for these coveted achievements. We couldn't have asked for a better way to celebrate
#IWD2021
!
WILL Best Employer for Women Award: Sutherland
WILL Women in Leadership Award:
@guptaharita
WILL Women’s Choice Award
@AnilJoseph_HR
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We hope to see you at
#CBALIVE
Apr. 3-5 in Dallas! Visit our community hotspot & see how we’re transforming orgs like you!
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