@bartcapp0715 We're sorry to hear about your checkout experience and appreciate you bringing this to our attention. Would you mind sending us a DM with your store location and some additional details about the service you received? We'd like to ensure your concerns are properly addressed.

@prepseer Hi there, thanks for reaching out. Please visit for the most up-to-date information on our new locations and grand opening dates. Have a healthy day!

@EverErika Hi Erika, we are so sorry to hear about this. Quality is of utmost importance to us and we completely understand your frustration. Mind sending us a DM with your store location and contact info so we can connect with you directly? Thank you.

@JJ27229304 Your feedback is greatly appreciated and has been shared with the appropriate teams. If you'd like to be contacted regarding your complaint, please don't hesitate to send us a private message with your phone number and email address. We hope you have a healthy day!

@MrBlurryface__ Hi there, we'd like to connect with you directly and hear more to ensure your concerns are shared with the right people. Would you mind sending us a DM with some additional details? Feel free to also reach out to our Human Resources Support Desk at 844-577-7688, option 2.

@Thee_OhGee Hi Carolina, we always want to send you home with products you love and trust and we're so sorry to hear about this. Would you mind sending us a DM with your contact information, store location and any additional details? We'd like to connect with you to address your concerns.

@MonicaYcaza Hi Monica, we love hearing you'd like to see a Sprouts near your neighborhood! Your suggestion has been shared with the right team for consideration 😊

@Glitterworksve1 We're sorry to hear about this and we appreciate you letting us know. Product quality is important to us and we'll gladly exchange the item in-store or refund your money with a proper receipt. Hope we'll have another opportunity to impress you.

@graceworld77 Hi Grace, we're sorry to hear about this and we appreciate you letting us know. Product quality is important to us and we'll gladly exchange the item in-store or refund your money with a proper receipt. Hope we'll have another opportunity to impress you.

@thehumanderek Hi Derek, we're sorry to hear about this and we appreciate you letting us know. Would you mind providing us with your store location? Feel free to DM us with additional details about your experience. We'd like to ensure your concerns are addressed.

@JohnFer87638148 Hi John, we're sorry to hear that you haven't been able to pick up the item you had in mind. Would you mind letting us know which location you visited? We'd certainly like to pass your feedback along to the right people. Feel free to DM us with additional details. Thank you!

@cryjustalittIe Hi Angela, we're so sorry to hear about this. Please feel free to send us a DM with your store location, contact info and additional details so we may address your concerns. Thank you!

@jlcasto We are sorry to hear you had issues logging in, Josie. We are aware of the problem and have resolved it. Please try logging in again. If you continue to need help, feel free to reach out. Have a healthy day!

@schachin Hi there, we're sorry to hear about the difficulty you're experiencing. Please don't hesitate to send us a DM with additional details. We'd like to look into this further.

@nickinlasvegas Hi there, we always want to send you home with products you'll love and we're sorry to hear that you were disappointed. If for any reason you're unhappy with your purchase, we'll gladly exchange it for you in-store or, with a proper receipt, offer you a refund. Thank you.

@cooljuulfool We're sorry to have disappointed you. Your satisfaction is important to us and a manager will gladly take care of you in-store. Alternatively, please don't hesitate to DM us with some additional details, and we'll be happy to connect you with the right people. Thank you.

@Kel96168255 Hi Kel, thanks for reaching out. Please visit for the most up-to-date information on our new locations and grand opening dates. Have a healthy day!

@TheNickAmerica Hi there, we always strive to send you home with products you'll love and we're sorry to hear about this. Mind messaging us your preferred contact information? We'd certainly like to connect with you further. Thank you!

@Angel_Pavlovic Hi Angel, we'd certainly like to connect with you directly and hear more to ensure your concerns are shared with the right people. Would you mind sending us a DM with some additional details? Thank you.

@eljefe38theboss Hi Jeffrey, we're sorry to hear that one of your favorite items was discontinued. Many factors are analyzed when our team annually reviews product offerings and we've let them know that you'd like to see it back on our shelves. Thanks for reaching out!