@mjm122696 Hi! If you have issues registering missing flights via our website, you can contact our customer service via live chat or phone support which you can find here: /RP

@rumpler__ Hi, I am sorry to hear you've had issues adding your bag via our website. Our customer service is available to assist you via live chat and phone support via this link: /RP

We are introducing summer flights from Stockholm Arlanda to Keflavik for the 2025 season. This new service will complement our existing year-round connections from Copenhagen and Oslo. ▶️

@kevinnefkens Hi! You can reach out to our customer service for assistance selecting new seating according to the available remaining seating. Our customer service is available via both phone and live chat: /RP

@NatalieCar28752 Hi, we do not offer a callback service. If you wish to get in touch with our customer service, you need to call our support or chat with our live chat which you find via this link: /RP

@Bernhard_Hose Hi! Our extra seats for comfort are available for a cost. If you already have a booking, you can add it at the time of check in if there are enough free seats available. If you want to guarantee you have an extra seat, you will need to call our support for assistance. /RP

@geekedoutnegr0 Hi! You can earn eurobonus points with our frequent flyer program. You can also earn eurobonus points with our Skyteam partners. If you are earning points with KLMs frequent flyer program, you can ask KLM what availability you have with earning miles when flying with SAS. /RP

More information about Destination Unknown can be found here:

@PeterGoldey Hi, I recommend to try clearing cache and cookies, different browser or our SAS App if the issue persists on your browsers. If you're still experiencing issues, please reach out to our customer service for further assistance: /RP

@chareuh Hi, I am sorry to hear that you've not heard anything regarding your claim. I recommend you to reply to the latest email you have regarding your claim without making changes to the email or subject line or file a new claim and provide the old case id: /RP

Our crew took their signature charm (and updated uniforms!) from the aircraft cabin to the QX Gaygalan stage earlier this week - securing the good mood and even delivering a special safety demo. Because whether in the air or on the ground, we keep it smooth and stylish!

@neumanas If your flights have been credited, we will contact you to confirm the success in the campaign within a few weeks, and the million points will be added to your account. /NN

@naidoonotes Thanks for the kind words! I'll forward them to our app development team. /NN

@Junsonxx1024 Hi! As long you confirmed to take on the 1 million point campaign challenge, our specialists will handle your flights as soon as possible and you will receive more information via email as soon as our team has verified your participation of the campaign. /RP

@NatalieCar28752 Hi, we unfortunately do not offer support via DMs on X, but you can reach out to our customer service via live chat or phone for assistance: /RP

@MuratCetindere Hi, I am sorry to hear you've had a delay in your claim. You will receive a response to your claim as soon as it has been processed. If you have further queries regarding your claim, please reply to the last email you have without making changes to email or subject line. /RP

Exciting things are happening at @Arlanda! On 14 February, our additional lounge at the F-pier in Terminal 5 opens, offering more space to relax before your journey. Construction is still underway, but here’s a behind-the-scenes look at the progress. See you there soon!