@BoreeXenizeni Hey Xeni! You can learn more about why accounts may be blocked or closed here:

@cesc_real Hey! 👋🏻 Es tut uns Leid davon zu hören. Wir haben dir soeben eine private Nachricht geschickt!

@_JVigo Hey Julian. We’re aware of your case and we’ve already escalated internally for investigation. Our team is investigating your case and we will be in contact with you as soon as we have more information to share. Thanks for your understanding.

@sam_of_hosseini Hey Sam! Thanks for your feedback! We'll pass it on to our product team. If have any unresolved issue with your account, feel free to send us a DM and we'll be happy to help!

@variindarvaissh Hi Variindar! Please send us a DM so we can take a closer look.

@kirkMichaelD Hey Kirk, we know it's hard to have the account closed, and please know these decisions are only made after careful consideration. Please ask your wife to send us a DM, we'll be happy to help. You can find more information about this topic here:

@Peta95087329 Hey Peta, we're sorry to hear that you are having issues updating your address. Please send us a DM so we can check this further for you.

Cats are great, but becoming a cat parent is an emotional and financial journey. Learn more from a millennial cat parent on our blog.

@CallumWall90s Hey Callum, we're sorry to hear you've had a bad experience with us. Please drop us a DM so we can check this​ out.

Does that mean I should start planning something special for Valentine's Day?

@ls3fr Hey, please send us a DM so we can take a look.

Cats are great, but becoming a cat parent is an emotional and financial journey. Learn more from a millennial cat parent on our blog.

@itzTyrion Hey! 👋🏻 Die Unannehmlichkeiten tun uns Leid! Schreibe uns sehr gerne hierzu eine private Nachricht und wir schauen uns das genauer für dich an.

@a_langlois4 Hello Adrien. We are sorry for this delay. Please be patient and a specialist will join your chat as soon as possible to help you with your request. If you wish, you can send us a DM and we'd be glad to advise you further regarding your case.

@Naren72147Mann Hey there. I am sorry to hear about this. Please send us a DM and we'd be glad to check your case further.

Nothing beats the feeling of reaching your savings goals and knowing: You made it! Congrats on every single one of you for sticking through. And can you believe that number? We’re in awe. What was the last Space you created? #LoveYourBank #10yearsofN26

@user19x8 Hey there. We are sorry to hear about this. Please send us a DM and we'd be glad to check your case further.

@mikeryanretail Hey Mike, we’re very sorry that you had difficulty reaching our customer service team. We'd like to help you with your request as quickly as possible. Please send us a direct message.

@juanjo_jacobo Thanks for the DM, Jacobo.

@juanjo_jacobo Thanks for following up. We're sorry the wait times are a little longer. They will reply and help as soon as they can.