Intercom
@intercom
Followers
43K
Following
8K
Media
5K
Statuses
16K
There's a new way to do customer service. Need support? 👉 @intercomsupport or https://t.co/LxQhosfXpH
San Francisco
Joined March 2011
Customer service isn’t evolving – it’s been flipped upside down. AI has forced teams to rethink how they scale, operate, and deliver. This isn’t a trend. It’s a full-blown transformation. Our Customer Service Transformation Report breaks it all down:.👉 Original research from
1
1
7
RT @LindaDaly19: I had a fascinating chat with @destraynor and Fergal Reid from Intercom about all things AI, investing and business . htt….
0
5
0
Yesterday’s insights won’t cut it for businesses navigating the AI-driven future of customer support. AI has upended support teams' operations, making traditional trends reports outdated almost as soon as they’re published. That’s where the Customer Service Transformation
2
1
1
Some great insights on the current and future state of AI-driven change from Intercom's Chief Product Officer, @Padday, on a recent episode of The Product Podcast. Check it out 👇.
How Intercom is revolutionizing customer support with AI and product innovation 🤖💬. What if an AI agent could handle customer support with human-like judgment and autonomy? That's exactly what Intercom is doing—and we're diving deep into it in the latest episode of
1
0
5
RT @NathanSudds: Just received this incredible gift box from the @intercom team for being a top expert in the Intercom Community! 🎉💼. Big t….
0
2
0
A huge shoutout to our amazing 800+ startup partners at Intercom 👏. Thank you @StephNass, @500GlobalVC, @Techstars, @getproven, @elevenlabsio, @FounderPass, @AWSstartups, @joinodf and many more!. Startup partners include venture capital firms, accelerators and startup
2
1
5
Big news for customer service and AI fanatics:. The 𝘐𝘯𝘵𝘦𝘳𝘤𝘰𝘮 𝘌𝘹𝘱𝘦𝘳𝘵 𝘗𝘳𝘰𝘨𝘳𝘢𝘮 is here, and it’s basically the VIP lounge for people who actually know their way around support, AI, and the future of customer experience. Members will get a certification, free
0
1
5
RT @lulumeservey: I sent in an urgent, intricate customer service issue, after hours on a holiday. Got a response in 9 minutes that fully e….
0
13
0
PSA: Stephen Fry and Brian Eno’s chat about AI leaves on January 11. If it’s still on your list, now’s the time to watch.
0
1
1
Stephen Fry and Brian Eno’s conversation about AI is one for the books – and it’s one worth your time. These quotes only scratch the surface. Watch the full video before it’s gone on January 11.
0
0
3
Stephen Fry and Brian Eno broke the internet (in the intellectual way). Take a look at the comments, then watch the video that did it. But don’t wait too long – it’ll only be around for 19 more days!. Listen to their conversation now 👇.
0
1
0
2024 was full of AI-fueled change and reinvention. Entire industries flipped upside down. But progress? That train never stops. We innovate. We adapt. We thrive. Here’s to more innovation, growth, and opportunity in 2025. Check out the full keynote from @destraynor here:
0
1
0
RT @elevenlabsio: Introducing the AI Engineer Pack — volume 2!. Get $50+ in credits from each of the leading AI developer tools including @….
0
71
0
Over 18,000 people have already watched Brian Eno and Stephen Fry riff on AI, creativity, and the future of humanity. Not your usual AI chat—this one’s about what really matters for business and beyond. Available until Jan 11. Watch it while you can 👇.
2
0
5
G2 just named us the #1 AI agent on the market – and it’s all thanks to real feedback from people who actually use Fin. No fanfare. No empty promises. Just proof that AI is making a difference where it counts, helping CS teams do more, faster, and better. And we’re not stopping
0
5
14