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Discord Support Profile
Discord Support

@discord_support

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Here for all of your questions, comments, and concerns related to @Discord . Status Page:

Joined March 2023
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@discord_support
Discord Support
2 years
We're here to help! Check out the thread below for our frequently asked questions and answers.
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@discord_support
Discord Support
1 year
We are aware of an issue preventing users from accessing the app. Our team is on the case and investigating the issue! 🔎 Check our status page for more updates:
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@discord_support
Discord Support
4 months
@discord hey that's my line 😡
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@discord_support
Discord Support
1 year
We are aware of an issue impacting Discord latency and errors. Our team is on the case! Check our status page for more updates:
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@discord_support
Discord Support
11 months
Our team is currently investigating video streaming and server connectivity issues that some users are experiencing. You can check our status page here for updates:
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@discord_support
Discord Support
6 months
Our team is currently investigating an issue connecting to Voice, manifesting as "Awaiting Endpoint" when joining a voice channel. Stay updated here:
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@discord_support
Discord Support
1 year
We're experiencing unusual traffic spikes that lead to users being temporarily blocked. Rest assured, our team is working on mitigating the issue. Stay updated here:
@discord_support
Discord Support
1 year
We are aware of an issue preventing users from accessing the app. Our team is on the case and investigating the issue! 🔎 Check our status page for more updates:
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@discord_support
Discord Support
1 year
We're aware of an issue currently preventing users from accessing the app. Our team is looking into this and working on a fix! Stay posted here:
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@discord_support
Discord Support
1 year
Case closed! Things should be returning to normal now. For any users still experiencing this, please make sure to restart your client. Happy chatting!
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@discord_support
Discord Support
1 year
We are aware of an issue preventing users from accessing the app. Our team is on the case and investigating the issue! 🔎 Check our status page for more updates:
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@discord_support
Discord Support
1 year
Our team is currently investigating the connection issues some of our users are experiencing. You can check our status page here for updates:
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@discord_support
Discord Support
10 months
Our team is currently investigating an issue preventing embedded media from loading. Stay updated here:
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@discord_support
Discord Support
1 year
We are aware that an outage is afoot! Our team is on the case and investigating the issue 🔎 Check our status page for more updates: If your servers are being impacted, please try refreshing your client!
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@discord_support
Discord Support
1 year
Apps are a great way to customize and personalize your server, automate tasks and add delight to your community. The App Directory lets you search thousands of apps to customize your server, directly in Discord. To access the App Directory: 1. Open your server 2. Click on your
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@discord_support
Discord Support
11 months
@zFau7 We understand the change might take some getting used to, and we're here to help make that transition as smooth as possible for you. But with this update, the original mobile layout is no longer available.
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@discord_support
Discord Support
6 months
The issue is now resolved. Thank you for your patience. Happy Friday! 💡✨
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@discord_support
Discord Support
6 months
Our team is currently investigating an issue connecting to Voice, manifesting as "Awaiting Endpoint" when joining a voice channel. Stay updated here:
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@discord_support
Discord Support
3 months
August is here, and it's packed with fun and fixes! This patch includes: - Sticker, GIF, and emoji picker optimization - Desktop app blank screen bug fix - Improved presence information for Group DMs - And so much more! To see the full patch notes, click here:
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@discord_support
Discord Support
9 months
Please be aware that Discord staff will never reach out to users directly on the app. If you believe you may have been contacted by staff, make sure to look for the Staff Badge (pictured and circled below) on their profile. In the instance that you have been contacted on
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@discord_support
Discord Support
2 years
Support has arrived! Welcome to our brand new support channel, Discord Support! We're here for: - General Questions & Troubleshooting - Product Updates - Outage Info - Bug Help How can we help?
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@discord_support
Discord Support
1 year
We're aware of, and working to resolve, an issue preventing mobile users from swiping to access member, server, and channel lists. We'll make sure to keep everyone updated once a patch with a fix is pushed through!
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@discord_support
Discord Support
1 year
@StarBibi09 Help is on the way! We're working on a fix and should have things back up and running soon:
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@discord_support
Discord Support
11 months
The issues mentioned in this thread should now be resolved, but our team will continue to monitor the situation. Thank you for your patience! If you're still experiencing issues, please try restarting Discord.
@discord_support
Discord Support
11 months
Our team is currently investigating video streaming and server connectivity issues that some users are experiencing. You can check our status page here for updates:
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@discord_support
Discord Support
11 months
@shannonisshoon We're on it! *Casts bardic inspiration on engineers*
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@discord_support
Discord Support
4 months
You may have noticed we’ve started rolling out change log updates from the Discord Updates account! These messages are in fact, coming from the Discord team. The best way to tell if the account is legitimate is to look for the blue "OFFICIAL" badge beside the name. Please make
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@discord_support
Discord Support
7 months
Looking to add some flare to your text? Headers are the way to go. To create headers, just add (#) before your text. More specifically: - Use # for a big header - Use ## for a smaller header - Use ### for an even smaller header Note: Don’t forget to add a space between your
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@discord_support
Discord Support
1 year
Phew, the issue has been resolved! You can all come back inside now 😌
@discord_support
Discord Support
1 year
Our team is currently investigating the connection issues some of our users are experiencing. You can check our status page here for updates:
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@discord_support
Discord Support
1 year
The issue has been resolved, but we will continue to monitor the situation. Thank you for your patience!
@discord_support
Discord Support
1 year
We are aware of an issue impacting Discord latency and errors. Our team is on the case! Check our status page for more updates:
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@discord_support
Discord Support
5 months
Pro-tip: Double tapping the "Home" button on the mobile app will take you directly to your DMs! Double tap it again to right back to the channel you were just chatting in.
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@discord_support
Discord Support
1 year
We're aware that iOS users are encountering an issue causing screen shares to appear zoomed in. At this point in time, our team is digging into this and working on a fix. 🐛 We'll keep everyone updated when a patch becomes available!
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@discord_support
Discord Support
1 month
It's time for some🎃Patch Notes! Some things to look out for in this patch are: - Improvements to Android chat renderer - Server list virtualization on mobile platforms - Change in data stores to reduce amount of space used on iOS devices - MacOS screen share UX update -
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@discord_support
Discord Support
1 year
Did you know that you can silence outgoing group calls? To silence a group direct message call, hit shift + click the call button!
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@discord_support
Discord Support
9 months
@discord btw this IS actually a bug and we're working on fixing this issue :)
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@discord_support
Discord Support
10 months
A quick refresh of the client should get things up and running again. Thank you for your patience!
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@discord_support
Discord Support
10 months
Our team is currently investigating an issue preventing embedded media from loading. Stay updated here:
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@discord_support
Discord Support
11 months
Our team is aware of and currently investigating issues surrounding: - Emoji menu crashing clients - Unsuccessful linking to Xbox accounts We currently don't have an ETA on when resolutions will become available, but we'll make sure to keep everyone updated when fixes are
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@discord_support
Discord Support
10 months
Happy Holidays! This year has been an eventful one, and we appreciate everyone who's joined us for the ride. Stay warm, be jolly, and we'll see you in 2024! ❄️
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@discord_support
Discord Support
7 months
Looking to get more organized? Lists are the way to go! To create a list, simply put (-) or (*) at the beginning of your text. To indent your list, just add a space before (-) or (*) at the beginning of your text.
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@discord_support
Discord Support
6 months
@ItsJasonPlays1 Hang in there, we should be back up and running soon! Appreciate your patience 🙏
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@discord_support
Discord Support
8 months
Our team is currently investigating issues with loading Media (images, videos, embeds). We should hopefully have this resolved soon, and appreciate your patience. You can check our status page here for updates:
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@discord_support
Discord Support
5 months
Our May Patch Notes are here! Some exciting updates include: - Discord calls on mobile now support both iOS and Android’s picture-in-picture (PIP) modes, letting you see what’s up while the app is running in the background. - You can now double-tap the “Home” button in the
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@discord_support
Discord Support
4 months
July is the perfect time for sun, fun, and... patch notes, of course! This patch is packed with: - Polished client themes - Improved image compression quality - Usernameless/passwordless login support with passkey option - Plenty of bug fixes! Check it out here:
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@discord_support
Discord Support
1 year
We are aware of an issue currently preventing users from accessing Discord. Our team is looking into this! More updates here:
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@discord_support
Discord Support
1 year
We're currently aware of and actively investigating an issue causing crashing for both Android and iOS users. We're also looking into an issue preventing Android and iOS users from launching the app. As far as we know, these situations are unrelated. We'll make sure to keep
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@discord_support
Discord Support
6 months
Our team is currently investigating an issue causing desktop clients to go blank. We don’t have an ETA on when it will be fixed, but we'll keep you updated once a patch is pushed through!
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@discord_support
Discord Support
11 months
The team is also investigating a related Awaiting Endpoint error that is occurring in voice channels.
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@discord_support
Discord Support
1 year
Safety is a top priority for us at Discord. See something? Join us in maintaining a safe and positive environment by reporting it.
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@discord_support
Discord Support
5 months
Thanks for your patience! The issue of accounts being improperly flagged for phone verification should now be resolved.
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@discord_support
Discord Support
5 months
Hello all! We're currently looking into an issue where accounts have been erroneously flagged. Thank you for your patience!
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@discord_support
Discord Support
1 year
No inquiry (no matter how tall or small) is ever too much for our team to handle! If you feel like your request needs a little extra assistance, you can submit a ticket to our support team here: Note: If you receive an automated response from Clyde that
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@discord_support
Discord Support
1 year
@idiotpeanut1 WE'RE MAKING PROGRESS I PROMISE
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@discord_support
Discord Support
1 year
Everything's up and running! If you're still having trouble loading into Discord, please make sure to refresh your client.
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@discord_support
Discord Support
1 year
We are aware of an issue currently preventing users from accessing Discord. Our team is looking into this! More updates here:
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@discord_support
Discord Support
2 months
We are aware of latency issues within our client. These issues may impact our activities, and integrations. We are looking into a solution now! For further updates, please see our status page here:
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@discord_support
Discord Support
10 months
Server organization is an important part of simplifying your Discord experience. Server Folders provide you with a speedy way to categorize and declutter all your servers to reduce clutter and maximize efficiency. Learn more here:
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@discord_support
Discord Support
6 months
We are aware that there are issues with starting Discord sessions. Our team is on the case and investigating the issue 🔎 Check our status page for more updates:
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@discord_support
Discord Support
1 year
Hotkeys are a great way of quickly and conveniently navigating Discord without all of the clicking around. To view, add, and edit existing keybinds, just navigate User Settings > App Settings > Keybinds! Learn more here:
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@discord_support
Discord Support
1 year
It's Global Accessibility Awareness Day. Here at Discord, we're committed to creating tools that help make Discord accessible to all users. Learn more here:
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@discord_support
Discord Support
6 months
We're back up and running, but will continue to monitor things. Thank you for your patience, and please let us know if you're still experiencing issues!
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@discord_support
Discord Support
6 months
We are aware that there are issues with starting Discord sessions. Our team is on the case and investigating the issue 🔎 Check our status page for more updates:
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@discord_support
Discord Support
9 months
Our team is aware of and investigating an issue causing the client to restart/not load in. We currently don't have an ETA on when a resolution will become available, but we'll make sure to keep everyone updated when a patch is pushed through!
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@discord_support
Discord Support
1 year
🎷🪲 🥁🐛 🎸🐞 🕷️ The band's all here! Wait... Who's that? Noticing something in the app that's not quite right? Make sure to let us know here:
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@discord_support
Discord Support
8 months
Enabling Game Overlay ensures that you'll never miss another message while in the midst of epic battle! This features allows you to keep in touch with your friends while in game without having to switch between apps to see Discord notifications. You can also pin a specific
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@discord_support
Discord Support
4 months
Want to keep your friends in the loop while you game, listen, and hang out? Make sure to utilize the Connections feature within Discord! To do so, visit User Settings > Connections; there, you'll be able to link a ton of different accounts. A couple of these accounts have a
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@discord_support
Discord Support
5 months
Hello all! We're currently looking into an issue where accounts have been erroneously flagged. Thank you for your patience!
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@discord_support
Discord Support
1 year
As always, we appreciate your patience! This issue has been resolved. If you are still experiencing trouble, please force close and reopen your Discord app.
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@discord_support
Discord Support
1 year
We're aware of an issue currently preventing users from accessing the app. Our team is looking into this and working on a fix! Stay posted here:
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@discord_support
Discord Support
6 months
@Crazy_Barry_503 We're on it! Should have this resolved and cleaned up in a jiffy
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@discord_support
Discord Support
6 months
Today is Global Awareness Accessibility Day! At Discord, our team is dedicated to creating tools to best fit the way you use the platform. Earlier this year, we introduced Contrast and Saturation sliders to the mobile app. To adjust the contrast and saturation on your app,
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@discord_support
Discord Support
3 months
Nowadays, you can connect to a Discord call directly from your gaming console, including PlayStation 5®, Xbox Series X|S, and Xbox One consoles! Before getting started, make sure to connect your console's account to your Discord account. You can do this in User Settings >
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@discord_support
Discord Support
1 year
Our team is aware of and investigating voice connection issues currently affecting users in US Central. Stay updated here:
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@discord_support
Discord Support
8 months
All systems go! Media should be sending as normal; happy chatting 🤗
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@discord_support
Discord Support
8 months
Our team is currently investigating issues with loading Media (images, videos, embeds). We should hopefully have this resolved soon, and appreciate your patience. You can check our status page here for updates:
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@discord_support
Discord Support
11 months
Latin American Spanish is now supported within the Discord client! To find this option: Navigate to 'User Settings' Scroll to 'App Settings' Click 'Languages' Select 'Español, LATAM' Y eso es todo. ¡A disfrutar!
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@discord_support
Discord Support
2 months
Looking to make your text stand out? Create your own code blocks by wrapping your text in backticks (`): `Here's an example!` You can also create multi-line block code by wrapping your text in (```) like this: ```roses are red violets are blue i'm having a great day how about
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@discord_support
Discord Support
2 months
Latency issues have been resolved, but we're continuing to monitor the situation. If you're still experiencing connection problems please let us know!
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@discord_support
Discord Support
2 months
We are aware of latency issues within our client. These issues may impact our activities, and integrations. We are looking into a solution now! For further updates, please see our status page here:
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@discord_support
Discord Support
1 year
We became aware of an issue preventing macOS users from being able to update the client. This has been resolved, but if the client is still not working properly, please download and install the latest version from here directly:
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@discord_support
Discord Support
1 year
We are aware of an issue impacting users from connecting their Instagram accounts to Discord. Currently we don’t have an ETA for when this will be resolved, we appreciate your patience.
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@discord_support
Discord Support
1 year
Good news! This issue has been resolved. Happy camping 🤗
@discord_support
Discord Support
1 year
Our team is aware of and investigating voice connection issues currently affecting users in US Central. Stay updated here:
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@discord_support
Discord Support
7 months
Curious about what's new on Discord? Here are the highlights from our April Changelog: - VALORANT arrives in the Shop - Per-server avatar and profile decorations - Discord App Pitches are here - Quality-of-life fixes added to Watch Together - Monster Hunter reward bundle (ends
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@discord_support
Discord Support
2 years
Nitro, Server Boosts and Billing
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@discord_support
Discord Support
9 months
Sugar, spice, and everything nice. Profile customization has expanded, and best of all, it's open to everyone! To spice up your profile: 1. Navigate User Settings 2. Click 'Profiles' 3. Spot the banner at the top and hit 'Go to Shop' 4. Customize away! Learn more:
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@discord_support
Discord Support
2 months
So many awesome things happened, we had to drop a second patch! Some highlights include: - Addition of /sticker command on desktop - Improved sticker quality - Toggle for sharing audio to the in-call screen share settings while actively streaming - And so much more! Patch Notes
@discord_support
Discord Support
3 months
August is here, and it's packed with fun and fixes! This patch includes: - Sticker, GIF, and emoji picker optimization - Desktop app blank screen bug fix - Improved presence information for Group DMs - And so much more! To see the full patch notes, click here:
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@discord_support
Discord Support
1 year
Calling all devs! 📣 Our support team is always ready to assist you with any bot or app related issues, as well as any general inquiries you may have that fall within a developer's realm! You can reach out DX team here:
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@discord_support
Discord Support
2 months
We are aware that there was an issue with starting new sessions or calls. Everything should be ship shape now! If you are still running into issues, please try restarting your client.
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@discord_support
Discord Support
13 days
Looking to make your text stand out? Create your own code blocks by wrapping your text in backticks (`): `Here's an example!` You can also create a multi-line code block by wrapping your text in (```) like this: ```Roses are red Violets are blue I'm having a great day How about
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@discord_support
Discord Support
1 year
Our team is aware of the crashing issues some of our users are experiencing! We are investigating it now
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@discord_support
Discord Support
1 year
You can now stream console gameplay directly from your Xbox! Step one is to make sure that your Discord and Xbox accounts are connected. Get started:
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@discord_support
Discord Support
8 months
It's dangerous to go alone, take this! Your journey as a brand new Discordian can be a bit of a tricky one. Your trusty companions (the support team) have put together a guide to help you navigate the magical in-and-outs of servers, channels, chats, and so much more. Get
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@discord_support
Discord Support
11 months
@alaskanime Our team is looking into this issue, and we hope to have a fix available soon. You can find updates as we work on this issue here:
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@discord_support
Discord Support
9 months
Sparks are flying! This issue should be resolved with a quick refresh. Happy Valentine's Day~ ⚡️♥️
@discord_support
Discord Support
9 months
We're aware of and investigating latency issues currently impacting DMs and reactions. Our team is on the case! Stay updated:
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@discord_support
Discord Support
9 months
We're aware of and investigating latency issues currently impacting DMs and reactions. Our team is on the case! Stay updated:
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@discord_support
Discord Support
11 months
Having trouble finding Super Reactions? Nitro members can now super react by: 1. Hovering over the message you'd like to react to 2. Clicking the smiley icon > Add Reaction 3. Navigating the emoji search bar 4. Clicking the smiley icon next to the search bar that says 'Enable
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@discord_support
Discord Support
4 months
Good news! This should be fixed with a quick app refresh. Thank you for your patience!
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@discord_support
Discord Support
4 months
We're aware of an issue on Windows Canary/PTB preventing the client from working and showing an error that reads "Global environment variables not set!" Our team is currently working on a fix for this that should be released soon. We'll keep everyone updated with a post when the
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@discord_support
Discord Support
1 year
Have any ideas in mind that you need to see brought to life? Got a suggestion on how we can make Discord even better? Our team is regularly checking our feedback page and we love hearing from you! Check it out here:
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@discord_support
Discord Support
4 months
We're aware of an issue on Windows Canary/PTB preventing the client from working and showing an error that reads "Global environment variables not set!" Our team is currently working on a fix for this that should be released soon. We'll keep everyone updated with a post when the
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@discord_support
Discord Support
11 months
@PryeBlue63 Hello! You can delete your account by navigating User Settings > My Account and scroll down until you see 'Delete My Account'
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@discord_support
Discord Support
6 months
For users still experiencing voice audio issues on Canary, please make sure your client is updated to the current version: Canary (46992) If the issue persists in the latest update, please let us know what operating system version you're using below. 🔽
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@discord_support
Discord Support
1 month
We're currently investigating an increased API latency issue that some users are experiencing. You can check out our status page for updates:
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@discord_support
Discord Support
1 year
Sending a voice messages is as easy as pressing a button! To send a voice message, look for the microphone icon next to the emoji button in your chat box. Hold it down, record, and simply let go to send your message. Learn more here:
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@discord_support
Discord Support
1 month
The team has rolled out a fix for the API latency issues, and we're monitoring the situation! In regards to SMS verification issues, we're continuing to remediate. Hoping to have everything fully back up and running soon!
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@discord_support
Discord Support
1 month
We're currently investigating an increased API latency issue that some users are experiencing. You can check out our status page for updates:
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@discord_support
Discord Support
2 years
Account Details
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@discord_support
Discord Support
2 months
Experiencing issues claiming Nitro? - Login to your account - Make sure you're on the latest version of the app If this doesn't work, you may need to restart the app and/or re-login to your account. More info on our Help Center
@discord
Discord
2 months
x Discord Our chess team's calling you out. White to move - what would you do? Win or draw a game on @chesscom against one of the Discord bots and get 1-month of Nitro on us! Details:
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@discord_support
Discord Support
3 months
✨ Please note that this promotion is still in the process of rolling out and should be available to everyone in the next couple of hours!
@discord
Discord
3 months
Double up on summer magic and get an 𝒆𝒙𝒕𝒓𝒂 𝒎𝒐𝒏𝒕𝒉 of Nitro when you sign up by July 31!
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@discord_support
Discord Support
11 months
@IceyRime we'll be back up soon! enjoy the fresh air in the meantime 🙏 appreciate your patience!
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@discord_support
Discord Support
2 months
Calling all students! Whether you're looking for academic advice, organizational tools or just a place to kick it with friends in between study sessions - we've got you covered. Check out the best apps for students here:
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@discord_support
Discord Support
1 year
@LixiePixie2002 We're on the case 🙏 No ETA yet, but our team is hard at work!
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@discord_support
Discord Support
1 year
All systems go! Things should be returning to normal now; happy chatting 🤗
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@discord_support
Discord Support
1 year
Our team is aware of the crashing issues some of our users are experiencing! We are investigating it now
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