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The
#ProjectNeo
beta is out! 🚀
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@SirWrender
Hey Wren, we're here if you need us! We can bring specific issues to devs, offer troubleshooting suggestions, or put you in direct contact with someone on the team. Happy to help, let us know what's going on with your app. ^Caroline
Introducing the free Adobe Mentor Program! 💥
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@victongai
Thanks for letting us know about this — it goes against our generative AI content policy. If you haven’t already done so, please report the content here so our team can review and assist: ^DB
We are pleased to share that we have received a license from the United States Government to provide all of our Digital Media products & services in Venezuela. As a result, our Venezuelan customers will continue to have access to our products and services:
@jeremiahjw
Hi Jeremiah, are you still having problems with Premiere? Have you updated the app via the Creative Cloud desktop app? Is there anything that we can do to help? Feel free reach out to us anytime when you need assistance. ^SV
@FGamesNemesis
Hi there, thanks for reaching out. Which version of Premiere Pro are you using? Could you share more details about the issue? We're here to help. ^Shivangi
@ItsMeChrisG
Hi, have you already tried our cancellation steps here? If that doesn’t work, please send us a DM with your Adobe ID (email) & reason for canceling. We're happy to help. Thanks! ^SV
@CDisillusion
Hey, captain – This is a known issue and we're working on a fix. I'm so sorry for the scare, that's super frustrating. I'll follow up with the team! The only workaround I know of at the moment is the one you've already discovered. Feel free to reach out anytime! ^Caroline
@SirWrender
Oh, someone must've gotten confused! We'll do our best to start a discussion about intense performance improvements. We really appreciate you taking the time to share this feedback, it makes it easier to advocate for you when we have a verbatim Twitter thread to share! ^Caroline
The AdobeCare Youtube Channel is here! We’re kicking off with 7 new video tutorials about our most popular help topics. Subscribe and stay tuned for quick video tips:
@RobertIDK
Hi, we’re so sorry to hear this. Can you provide more detail on what’s going on? Which operating system/version are you on? We’re here to help, just need more info. Thanks ^Binu
@SirWrender
Was this about the Wacom tablet driver conflict? We were actually discussing how to fix this issue a couple of hours ago and your name came up 😅 We can advocate for deeper re-coding on our end, happy to carry the torch for you! ^Caroline
We understand the difficulty this has caused and are currently evaluating our existing offerings to ensure we remain compliant with the recent U.S. Executive Order regarding Venezuela.
Update: We sincerely apologize for the continued trouble! We're aware that many of our services are still unavailable. We’re working urgently to get back online as soon as possible.
@JamesMarriottYT
Hey James, we're sorry to hear about this. Does it happen in all your projects? Which OS are you on? Let us know, we're here to help. Thanks. ^RK
@iKorneychuk
Hi! Thanks for your message. Engineering has limited resources and there's not a big enough demand for a Linux version of Premiere quite yet, I'm afraid. That's not to say it will always be that way. Please upvote that feature request here: Thx, ^KM
@TaranVH
Hey Taran, did a copy/paste help? Literally never seen this happen before in my life. Maybe a reset preferences if the new sequence doesn't remove it. Let us know how it goes! ^CS
We’re currently seeing issues with our website. Our teams are working urgently to get back online as soon as possible. As soon as we have any updates, we’ll inform you here:
Thank you for your patience.
Introducing the free Adobe Mentor Program! 💥
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I've finally done it. A zero-to-hero Premiere Pro course from scratch, IN UNDER 2.5 HOURS!!! I've been working on releasing this with
@AdobeVideo
for almost a year, and now it's available for free, INCLUDING all the project assets:
@RandyChrizP
That's an insanely complex project, Randy! 😮
I checked your YT channel - it's marvelous. 👏👏👏
You're so talented. Keep up the great work. Thanks. ^RK
New to
@AdobeXD
? Mastering scrollable artboards is your next step to creating better prototypes. Try our tutorial and get feedback on your designs here:
@Abdullah_phi
Hi, we're sorry about the experience due to Photoshop crashing. Would you mind sharing the version of Photoshop you're using along with your computers operating system? Does the app crash while performing a specific task? We're here to help, just need some more info.
Thanks! ^NM
@chivaskangali
Hi there, sorry to hear this, that’s definitely not what should be happening! Is there anything that we can do to help? Let us know as we're happy to assist you. ^AJ
@HusseinMirzade
Hi Hussein, we're so sorry to hear about the trouble. Would you mind sharing more details about what exactly is happening at your end? We'll also need the version of XD and OS, we'll try our best to help you with it. Thanks! ^RT
New to
@AdobeXD
? Mastering scrollable artboards is your next step to creating better prototypes. Try our tutorial and get feedback on your designs here:
@DarkViperAU
Hi there, sorry for the trouble. Are you not able to launch Premiere Pro at all? Could you share your system info(OS, RAM, GPU, etc)? We're here to help. ^Shivangi
#AdobeMAX
is in motion! This week we're giving away five Creative Cloud subscriptions and we'd like you to take part in our new contest. It's super simple to enter – visit our community for details here🎉:
@green128837
Hi there, we're really sorry for this frustrating experience. Would you mind DM'ing us your Adobe ID (email) so we can look at your account and see what we can do? Happy to help. Thanks!. ^JT
Have questions about After Effects expressions, MOGRTs, Content-Aware Fill or any other
#AfterEffects
features? Get your answers directly from the
@AdobeAe
team this Wednesday @ 10 AM PST at