Blameless
@blamelesshq
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Blameless is an incident management workflow solution that enables #SRE , #DevOps and #Infra organizations and engineers to optimize resilience.
San Mateo, CA
Joined February 2018
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Great job,
@MissAmyTobey
, on your talk today at
@GremlinInc
's
#FailoverConf
!
#SRE
#DevOps
#resilience
0
6
18
We had the privilege of interviewing Brian Brophy, Sr. Staff SRE,
@carriefernandez
, Head of Site Reliability Engineering,
@jpd
, Engineering Manager, and Zachary Kiehl, Sr. Staff SRE to learn about how SRE is practiced at
@TwitterSRE
.
#blog
#SRE
#DevOps
0
7
17
"That extra human layer is worse than useless; it is actively harmful. By insulating developers from the consequences of their actions, you are concealing from them the information they need to understand the consequences of their actions."
@mipsytipsy
#SRE
0
5
16
Was your conference cancelled? You need to check out
@GremlinInc
's Failover Conf, which has all the talks you were waiting for now available from the comfort of your living room couch! Proposals accepted until March 23!
#FailoverConf
1
6
15
A well written incident retrospective by the team
@honeycombio
. Includes screen shots, a gripping narrative, and evidence that teamwork does make the dreamwork. Great job.
#SRE
#DevOps
1
7
14
Booth crew >:) with our advisor
@lizthegrey
. Photo credit: the passionate and kind
@molly_struve
#VelocityConf
0
4
14
Ready for a new SRE Leaders panel? Join us August 26, 10AM PST to chat about testing in prod with
@honeycombio
's
@shelbyspees
and
@SplitSoftware
's
@talia_nassi
!
#SRE
#DevOps
0
4
13
It's back! Through talks, polling, and panels,
@Catchpoint
's 'SRE From Home' will explore how Site Reliability Engineers are adapting to 'all-remote' operations and what we can learn from each other. Join us THIS THURSDAY.
SAVE YOUR SEAT NOW!
#SRE
0
1
13
Looking to spice up your Twitter feed? Check out
@Catchpoint
's top SRE Twitter accounts to follow featuring our own
@MissAmyTobey
,
@otterbook
,
@ahidalgosre
,
@jennski
, and more!
#SRE
#DevOps
0
7
11
"You cannot predict what the next black swan will be. Instead you need to focus on making your organization more resilient." --
@lizthegrey
#livepanel
#sre
#resilience
0
5
11
We had so much fun today at
@Catchpoint
's
#SREfh
. We loved hearing from so many amazing industry thought leaders and are so proud of our own
@MissAmyTobey
for her amazing talk on emerging from burnout.
#SRE
0
4
10
No postmortem is effective or complete without action items.
Accountability is not blame.
#SRE
@blamelesshq
at
@WayfairTech
’s
#BoSRE
.
1
3
11
Ready for a new SRE Leaders panel? Join us August 26, 10AM PST to chat about testing in prod with
@honeycombio
's
@shelbyspees
and
@SplitSoftware
's
@talia_nassi
!
#SRE
#DevOps
0
9
9
In this guide we’ve collected best practices from SRE industry leaders such as
@MissAmyTobey
,
@lizthegrey
,
@drensin
,
@ahidalgosre
,
@craigs55
,
@otterbook
and
@drkurta
to help your organization enter the remote work era more resilient than ever.
#SRE
#DevOps
1
5
9
Make sure to register for this awesome virtual conference hosted by our friends at
@GremlinInc
!
#FailoverConf
0
6
10
Just talked to an
#infra
engineering manager who said they measure alerts engineers get & reliability. So that they don’t uphold reliability at the expense of engineers’ work-life balance.
#SRE
#sitereliabilityengineering
#pycon2019
0
2
10
Ready for a new SRE Leaders panel? Join us August 26, 10AM PST to chat about testing in prod with
@honeycombio
's
@shelbyspees
and
@SplitSoftware
's
@talia_nassi
!
#SRE
#DevOps
0
5
10
Our Series A in Blameless – "Blameless is an operating system to put all the pieces together for any company’s SRE team. Ashar, Lyon and team have lived and breathed SRE at a handful of the best SaaS companies, like Box and Mulesoft."
0
2
10
You've had to wait two whole weeks, but it's live! We've got part 2 of
@stevemcghee
's article on postmortems.
0
5
10
Welcome the newest member of our Blameless team,
@MissAmyTobey
! We are so excited to have her amazing thought leadership and SRE expertise on board.
0
4
10
Liz shares quality and unique SRE insights through captivating stories. Would love to see her speaking at more conferences!
#SRE
1
1
10
Is your service level indicator representative of your customer experience? Does it have a high signal to noise ratio? How do you define a valid event and a good event?
- Questions about
#SLI
,
#SRE
inspired by
#leaddevnewyork
0
2
9
If you're interested in increasing your reliability and development velocity in parallel, look out for either Morgan (left) or Greg (right) and ask them about how
#DevOps
teams are adopting
#SRE
. Find our team at booth 621! Enjoy the rest of
#VelocityConf
! :)
0
4
8
If you're an
#SRE
at
#AWSreinvent2019
, Blameless is the booth to see! Get your copy of our new book "Encountering SRE."
3
7
8
In times of crisis, we need to band together to make sure our communities stay strong.
@MissAmyTobey
,
@ahidalgosre
,
@lizthegrey
, and
@drensin
are hosting a panel on how we can help our organizations through this difficult time. Register below:
1
5
7
In this guide we’ve collected best practices from SRE industry leaders such as
@MissAmyTobey
@lizthegrey
@drensin
@ahidalgosre
@craigs55
@otterbook
and
@drkurta
to help your organization enter the remote work era more resilient than ever.
#SRE
#DevOps
0
6
8
@MissAmyTobey
@lyonwong
catching up at
#SRECon
EMEA. Dublin is cold, but the SREs we’ve spoken to are quite warm.
0
1
9
Hopping into "The Cloud-9 Panel (99.999 to be precise)" with
@nathenharvey
@a_bangser
@HannahFoxwell
@jkriggins
and at
#WTFisSRE
! These panel discussions always churn up fascinating ideas from the brightest minds.
0
1
9
Our Co-founder and CEO, Ashar Rizqi, was published in Forbes' latest Expert Panel on eliminating software waste within your company. Read more here:
0
6
9
Missed the latest episode of our webinar - SRE: From Theory to Practice? Our panel discussed “What’s difficult about incident command”. Watch it here: or read on for a thread 🧵 of quotes and highlights! 1/10
1
2
9
Did you miss our August SRE panel with
@SplitSoftware
's
@talia_nassi
and
@honeycombio
's
@shelbyspees
moderated by
@MissAmyTobey
? If so, we've got you covered. Here's the transcript of their chat with a link to the video.
#SRE
#DevOps
0
5
9
Ready for our booth at
#reInvent
! We will be giving out
@RealGeneKim
’s new book The Unicorn Project at our booth starting tomorrow. Come see us at booth 3130!
#awsreinvent
1
4
9
Huge thanks to our amazing panelists today
@MissAmyTobey
,
@drensin
,
@lizthegrey
, and
@ahidalgosre
!
#virtuallearning
#sre
#resilience
0
0
8
So many talks at the
@ctosummit
today brought back focus into postmortems, incident management and learning from these to prioritize action! How many parts of these processes scale to many levels of an organization?
#learnFromEverything
#postmortemAllTheThings
0
5
9
Did you know
@DEVOPSINST
is hosting a Virtual
#SKILupDay
this month? Don’t miss it on June 18 - it will be an entire day dedicated to learning the how-tos of
#SRE
. Learn more:
#SiteReliability
0
7
9
It’s unusual to share a technical solution as a story, and it was riveting!
@lizthegrey
shared her journey to balancing and rebalancing reactive and proactive work within an
#SRE
team that was in both Dublin and New York.
#BoSRE
1
3
9
"Study your near misses! They're harder to identify, they take more time, but the ROI is worth it." - Courtney Nash (
@courtneynash
)
#SREcon
--Emily
0
4
9
Tomorrow evening! Our own
@lizthegrey
is speaking about operationalizing microservices at
@qconlondon
at 5:25pm local time! Come by and say hello and get a demo!
1
3
10
0
2
8
Super stoked to watch
@MissAmyTobey
@QuintessenceAnx
@petecheslock
@wiredferret
@QuinnyPig
@Dixie3Flatline
@gitbisect
and
@DarkAndNerdy
on
#devopspartygames
! Hosted by the awesome
@mattstratton
and
@IAmJerdog
. Tune in June 2.
0
4
8
ONLY ONE WEEK TO REGISTER!
Ready for a new SRE Leaders panel? Join us August 26, 10AM PST to chat about testing in prod with
@honeycombio
's
@shelbyspees
and
@SplitSoftware
's
@talia_nassi
!
#SRE
#DevOps
0
6
7
1
6
8
Blameless Staff SRE
@MissAmyTobey
is opening up her calendar next week for 1x1 chats with anyone looking for advice or another pair of eyes in this difficult time! Book your slot while they're available.
#sre
#community
#DevOps
0
3
7
Blameless Launches DevOps Platform Based on SRE Principles - - Thanks for the write up,
@mvizard
0
5
8
If only every tech conference can have more group conversations like this
#diversity
#SRECon
@lizthegrey
@MissAmyTobey
@asharrizqi
0
3
8
Thinking about SLOs at restaurants is a great way to dig into the fundaments of what they really are. "Lots of industries are already doing SLOs, even if they don't know it." -
@ahidalgosre
#WTFisSRE
0
1
7
Ready for a new SRE Leaders panel? Join us August 26, 10AM PST to chat about testing in prod with
@honeycombio
's
@shelbyspees
and
@SplitSoftware
's
@talia_nassi
!
#SRE
#DevOps
0
7
7
DBE, the author of <Seeking SRE> published by
@OReillyMedia
on a panel at
#BoSRE
!
#SRE
@WayfairTech
@otterbook
0
2
8
SREview issue No. 4 features content from
@smrutirp
,
@rookoutlabs
,
@tammyxbryant
,
@ericrobe
, and more. Make sure you check it out.
#SRE
#DevOps
0
5
8
"The cognitive capacity that people have left for work is less than before COVID-19…so hopefully leaders can look to implement accountability in remote work in a safe and understanding way.” -
@MissAmyTobey
in CMG: Leading in the Age of Remote Work Panel
2
4
8
Congrats to
@ahidalgosre
for the publication of his book "Implementing Service Level Objectives." Your thought leadership in the SRE space is always enlightening.
#SRE
0
4
7
Very excited to have our very own
@santiycr
talking about postmortems and the importance of blameless learning to achieve the fifth nine at
#GoogleNext18
0
0
8
Hi everyone! It's Emily, Community Relations Manager at Blameless. I'm taking over the Blameless Twitter account over the next few days to share my thoughts on talks at
#SRECon
2022 Americas!
0
3
8
Using the SLO mindset of "user satisfaction is most important" to define reliability in many different areas and industries can help you find a realistic and meaningful goal in everything from restaurant orders to filling prescriptions! from
@ahidalgosre
at
#WTFisSRE
0
1
7
On this episode of Resilience in Action, our host Kurt Andersen (
@drkurta
) was joined by Steve McGhee, Reliability Advocate at Google (
@stevemcghee
) to discuss reliability at all scales. Check it out here: or read on for some highlights! 🧵 1/10
1
4
7
Need something new to listen to this morning? Check out our podcast Resilience in Action hosted by
@MissAmyTobey
with guests like
@lhochstein
,
@elchefe
, and
@SidneyMiller2
!
#SRE
#DevOps
#podcast
0
1
7
How can organizations maximize SRE success while avoiding potential pitfalls?
@Blamelesshq
COO and co-founder
@lyonwong
shares the 5 SRE implementation traps that catch even the best teams via
@thenewstack
#SRE
#DevOps
0
1
7
Ready for a new SRE Leaders panel? Join us August 26, 10AM PST to chat about testing in prod with
@honeycombio
's
@shelbyspees
and
@SplitSoftware
's
@talia_nassi
!
#SRE
#DevOps
0
4
7
It's not too late to register for today's SRE Leaders panel!
Join us at 10AM PST to chat about testing in prod with
@honeycombio
's
@shelbyspees
and
@SplitSoftware
's
@talia_nassi
!
#SRE
#DevOps
1
2
7
"Overall, this crisis is really uncovering the need for tooling that allows for remote work capabilities." --
@lizthegrey
0
7
7
Enterprise SRE Startup Blameless Emerges From Stealth With $20M+ from Accel, Lightspeed via
@crunchbasenews
#SRE
#sitereliabilityengineering
#devops
0
4
7
Only 4 days left to submit your proposal for
@GremlinInc
's
#FailoverConf
! If one of your talks was cancelled, make sure everyone can still learn from the goodness you want to share!
0
2
7
Need something new to listen to this morning? Check out our podcast Resilience in Action hosted by
@MissAmyTobey
with guests like
@lhochstein
@elchefe
and
@SidneyMiller2
!
#SRE
#DevOps
#podcast
1
0
6
Really appreciating
@a_bangser
talking about the mental health of SREs... It isn't just about "taking a break" where you're still glancing at Slack every 30 seconds and thinking about how you'll respond when you "come back", it's about Actually Taking A Break!
#WTFisSRE
0
1
7
“It isn't the nines that matter so much as the end-user experience, so let's move the discussion beyond ‘How many nines do I need?’ to ‘How can I best serve my customers in ways that they care about?’” -
@KoltonAndrus
,
@GremlinInc
0
5
6
DevOps folks think about how to move into production, and SRE folks think about how to make production what you want by figuring out how things work by looking backwards. -
@otterbook
#SRE
#DevOps
1
3
7
Writing effective postmortems can be tough.
@stevemcghee
's latest article in our Thought Leadership series can help shine light on best practices to make the postmortem process painless.
0
3
7
Tech debt! What words could be more frightening to engineers? Our new webinar with
@honeycombio
's Liz Fong-Jones (
@lizthegrey
) and Jean Clermont, SRE at Flatiron, teaches you to face tech debt head on:
1
1
7
"How about more humanity, less bullshit, and hiring the right people into the job which will be retained because they love what they're going to do." -
@SidneyMiller2
#SRE
#DevOps
1
3
7
Half of the room has run into the same incident more than once! Blameless co-founders
@asharrizqi
and
@lyonwong
doing a talk on
#blameless
postmortems at
#BoSRE
.
#SRE
0
2
6
"What happens to the next generation of SREs? How do we communicate our knowledge of this event?" --
@lizthegrey
0
1
7
We are pausing our regular marketing programming for the next few days in respect for the lives lost and as a small act of solidarity.
0
1
7
Blameless hosted the South Bay SRE Meetup, the learning that took place made this event a success :)
0
3
7
Ready for the latest episode of Resilience in Action? This time,
@MissAmyTobey
chats with
@UnderArmour
's
@ericrobe
and
@GremlinInc
's
@tammyxbryant
on the power of glue work.
#SRE
#DevOps
2
7
7
Co-founder and CTO of
@Wayfair
@StevenConine
“
#ErrorBudget
(though we didn’t know about the terminology at the time) enabled us to innovate, move faster and take risks.”
#BoSRE
@WayfairTech
0
3
7
@MissAmyTobey
's talk at
#FaioverConf
was a huge hit. Afterwards, people had questions for her. Below is our retrospective of her Q&A with all the answers.
#SRE
#DevOps
1
5
6
I think what's particularly interesting is we've heard stories of COVID-19 for months, but nobody paid attention. Identity matters, and we needed to identify with those people." --
@lizthegrey
0
4
7
Win a free Bob Ross tee!
1. Follow us on Twitter to be entered into a raffle.
2. Retweet this post to be entered again.
3. Enjoy your happy little retrospectives.
0
14
7
Blameless' podcast "Resilience in Action" is live! Check out our first episode hosted by
@MissAmyTobey
with guest
@lhochstein
.
#sre
#devops
#podcastinterview
#resilience
0
4
6
"Chaos Engineering! Not only as technical practice for the resilience of the technical system but more critical to the ability of an organisation to be truly adaptative, e.g., anti-fragile." -
@joaoasrosa
#SRE
#DevOps
#chaosengineering
0
6
6