We had the privilege of interviewing Brian Brophy, Sr. Staff SRE,
@carriefernandez
, Head of Site Reliability Engineering,
@jpd
, Engineering Manager, and Zachary Kiehl, Sr. Staff SRE to learn about how SRE is practiced at
@TwitterSRE
.
#blog
#SRE
#DevOps
"That extra human layer is worse than useless; it is actively harmful. By insulating developers from the consequences of their actions, you are concealing from them the information they need to understand the consequences of their actions."
@mipsytipsy
#SRE
Was your conference cancelled? You need to check out
@GremlinInc
's Failover Conf, which has all the talks you were waiting for now available from the comfort of your living room couch! Proposals accepted until March 23!
#FailoverConf
A well written incident retrospective by the team
@honeycombio
. Includes screen shots, a gripping narrative, and evidence that teamwork does make the dreamwork. Great job.
#SRE
#DevOps
It's back! Through talks, polling, and panels,
@Catchpoint
's 'SRE From Home' will explore how Site Reliability Engineers are adapting to 'all-remote' operations and what we can learn from each other. Join us THIS THURSDAY.
SAVE YOUR SEAT NOW!
#SRE
Do your teams perform incident postmortems well? Without postmortems crucial insights can be missed which can result in repeated outages which can damage customer trust. Join our free online workshop on September 17 1PM PT | 4PM ET
#SRE
#DevOps
We had so much fun today at
@Catchpoint
's
#SREfh
. We loved hearing from so many amazing industry thought leaders and are so proud of our own
@MissAmyTobey
for her amazing talk on emerging from burnout.
#SRE
New month, new giveaway! Follow Blameless on Twitter to be entered to win a sticker of your choice! Retweet and be entered for all 4 stickers. 10 winners selected at the end of July.
#SRE
#DevOps
Just talked to an
#infra
engineering manager who said they measure alerts engineers get & reliability. So that they don’t uphold reliability at the expense of engineers’ work-life balance.
#SRE
#sitereliabilityengineering
#pycon2019
This is the last day to register for tomorrow's online deep dive into postmortems, where we will present the elements of an effective postmortem and the challenges faced while defining the process. Learn more and register below!
#SRE
#DevOps
Our Series A in Blameless – "Blameless is an operating system to put all the pieces together for any company’s SRE team. Ashar, Lyon and team have lived and breathed SRE at a handful of the best SaaS companies, like Box and Mulesoft."
At the heart of resilience is adaptability. Blameless's Kurt Andersen (
@drkurta
) is joined by Adaptive Capacity Labs founder and SRE veteran John Allspaw (
@allspaw
) for an impassioned discussion on achieving true resilience. See the full episode here:
Is your service level indicator representative of your customer experience? Does it have a high signal to noise ratio? How do you define a valid event and a good event?
- Questions about
#SLI
,
#SRE
inspired by
#leaddevnewyork
If you're interested in increasing your reliability and development velocity in parallel, look out for either Morgan (left) or Greg (right) and ask them about how
#DevOps
teams are adopting
#SRE
. Find our team at booth 621! Enjoy the rest of
#VelocityConf
! :)
An SLO is a target for system availability. Pick the lowest level of reliability you can get away with for each service and that's your SLO.
#SRE
#DevOps
#SREin140
In times of crisis, we need to band together to make sure our communities stay strong.
@MissAmyTobey
,
@ahidalgosre
,
@lizthegrey
, and
@drensin
are hosting a panel on how we can help our organizations through this difficult time. Register below:
Missed the latest episode of our webinar - SRE: From Theory to Practice? Our panel discussed “What’s difficult about incident command”. Watch it here: or read on for a thread 🧵 of quotes and highlights! 1/10
Ready for our booth at
#reInvent
! We will be giving out
@RealGeneKim
’s new book The Unicorn Project at our booth starting tomorrow. Come see us at booth 3130!
#awsreinvent
Hi everyone! This is Emily, Blameless's Community Relations Manager, hopping on to the Blameless account to Tweet through some talks at
#WTFisSRE
. I'm starting with "We Want Reliable and Secure Software, But Like Why?" by
@swansama
and
@crcsmnky
-
So many talks at the
@ctosummit
today brought back focus into postmortems, incident management and learning from these to prioritize action! How many parts of these processes scale to many levels of an organization?
#learnFromEverything
#postmortemAllTheThings
It's here! The July issue of SREview is ready for you to take a read. See what tweets and content we loved, plus what events we're looking forward to.
#SRE
#DevOps
It’s unusual to share a technical solution as a story, and it was riveting!
@lizthegrey
shared her journey to balancing and rebalancing reactive and proactive work within an
#SRE
team that was in both Dublin and New York.
#BoSRE
Tomorrow evening! Our own
@lizthegrey
is speaking about operationalizing microservices at
@qconlondon
at 5:25pm local time! Come by and say hello and get a demo!
Blameless Staff SRE
@MissAmyTobey
is opening up her calendar next week for 1x1 chats with anyone looking for advice or another pair of eyes in this difficult time! Book your slot while they're available.
#sre
#community
#DevOps
Thinking about SLOs at restaurants is a great way to dig into the fundaments of what they really are. "Lots of industries are already doing SLOs, even if they don't know it." -
@ahidalgosre
#WTFisSRE
LOL “If the alert doesn’t impact your customers, does it need to wake you up? The goal is to increase your mean time to sleep.” —
@bonkoif
from
@LinkedIn
#BoSRE
#SRE
"The cognitive capacity that people have left for work is less than before COVID-19…so hopefully leaders can look to implement accountability in remote work in a safe and understanding way.” -
@MissAmyTobey
in CMG: Leading in the Age of Remote Work Panel
Congrats to
@ahidalgosre
for the publication of his book "Implementing Service Level Objectives." Your thought leadership in the SRE space is always enlightening.
#SRE
Very excited to have our very own
@santiycr
talking about postmortems and the importance of blameless learning to achieve the fifth nine at
#GoogleNext18
Hi everyone! It's Emily, Community Relations Manager at Blameless. I'm taking over the Blameless Twitter account over the next few days to share my thoughts on talks at
#SRECon
2022 Americas!
Using the SLO mindset of "user satisfaction is most important" to define reliability in many different areas and industries can help you find a realistic and meaningful goal in everything from restaurant orders to filling prescriptions! from
@ahidalgosre
at
#WTFisSRE
Check out episode 2 of our podcast "Resilience in Action" with guest
@elchefe
! In this episode we talk about how professional kitchens, martial arts, and embracing the suck can all help us see resilience engineering a little more clearly.
#SRE
#DevOps
On this episode of Resilience in Action, our host Kurt Andersen (
@drkurta
) was joined by Steve McGhee, Reliability Advocate at Google (
@stevemcghee
) to discuss reliability at all scales. Check it out here: or read on for some highlights! 🧵 1/10
Win a free Bob Ross tee!
#SRE
#DevOps
1. Follow us on Twitter to be entered into a raffle.
2. Retweet this post to be entered again.
3. Enjoy your happy little retrospectives.
How can organizations maximize SRE success while avoiding potential pitfalls?
@Blamelesshq
COO and co-founder
@lyonwong
shares the 5 SRE implementation traps that catch even the best teams via
@thenewstack
#SRE
#DevOps
Only 4 days left to submit your proposal for
@GremlinInc
's
#FailoverConf
! If one of your talks was cancelled, make sure everyone can still learn from the goodness you want to share!
So excited to hear
@swansama
talk about creating a "shared language" between teams with conflicting priorities... and how thinking with reliability can let you have it all! Working with the DORA report makes it all the more persuasive. It really is the reliability era!
#WTFisSRE
Really appreciating
@a_bangser
talking about the mental health of SREs... It isn't just about "taking a break" where you're still glancing at Slack every 30 seconds and thinking about how you'll respond when you "come back", it's about Actually Taking A Break!
#WTFisSRE
“It isn't the nines that matter so much as the end-user experience, so let's move the discussion beyond ‘How many nines do I need?’ to ‘How can I best serve my customers in ways that they care about?’” -
@KoltonAndrus
,
@GremlinInc
DevOps folks think about how to move into production, and SRE folks think about how to make production what you want by figuring out how things work by looking backwards. -
@otterbook
#SRE
#DevOps
Writing effective postmortems can be tough.
@stevemcghee
's latest article in our Thought Leadership series can help shine light on best practices to make the postmortem process painless.
Tech debt! What words could be more frightening to engineers? Our new webinar with
@honeycombio
's Liz Fong-Jones (
@lizthegrey
) and Jean Clermont, SRE at Flatiron, teaches you to face tech debt head on:
"How about more humanity, less bullshit, and hiring the right people into the job which will be retained because they love what they're going to do." -
@SidneyMiller2
#SRE
#DevOps
"...we were able to inject failures in the infrastructure and use the results for implementing resilience. I was excited by the idea of designing applications with the capacity to recover from inevitable failures, without human intervention."
@yurynino
#SRE
Win a free Bob Ross tee!
#SRE
#DevOps
1. Follow us on Twitter to be entered into a raffle.
2. Retweet this post to be entered again.
3. Enjoy your happy little retrospectives.
I think what's particularly interesting is we've heard stories of COVID-19 for months, but nobody paid attention. Identity matters, and we needed to identify with those people." --
@lizthegrey
Win a free Bob Ross tee!
1. Follow us on Twitter to be entered into a raffle.
2. Retweet this post to be entered again.
3. Enjoy your happy little retrospectives.
"Blamelessness is key" -
@crcsmnky
... I couldn't agree more :) Working through incidents while assuming best intentions and driving systemic change is the core of making the most from incidents!
#WTFisSRE
"Chaos Engineering! Not only as technical practice for the resilience of the technical system but more critical to the ability of an organisation to be truly adaptative, e.g., anti-fragile." -
@joaoasrosa
#SRE
#DevOps
#chaosengineering