Powering Greater Philadelphia for 140 years⚡️🔥
Report outages & electric/gas emergencies 24/7 at 1-800-841-4141.
Our Twitter team is here M-F, 8AM-5PM.
As of 2 p.m., we've restored service to more than 500,000 customers impacted by winter storm Riley. PECO crews, along with crews from our sister utility, ComEd, in Illinois and utilities in Texas, Louisiana, Georgia and Arkansas are supporting PECO's ongoing restoration efforts.
No heavy lifting here. Contact us in advance to switch your energy service to your new home with PECO’s simple online tool. PECO makes it easy!
Sign up at
Major shout out to all mutual assistance efforts! 👏
These crews from Illinois have made their way into our region to help restore service to customers still without power.
#PoweringThruTogether
Scary scenes from the Schuylkill River.
PECO’s Emergency Response Organization is activated, with crews working as quickly and safely as possible to restore service. (h/t elevated.angles, IG)
More than 200 ComEd employees and contractors are on the way to support
@PECOconnect
and their restoration efforts after storms left more than 300,000 customers without power. We’re taking extra steps to ensure their safety during the
#COVID19
pandemic.
#MutualAssistance
There was a "flurry" of activity at our Berwyn service building this morning as a line of PECO trucks began their journey to Puerto Rico. They are expected to arrive by barge in the middle of February, along with 16 lineworkers and additional support personnel.
#PoweringPR
Frigid temps are expected across Greater Philly this weekend ❄️
❗A poorly sealed house is costlier to keep warm. Check caulking around doors & windows. Learn more ways to save energy this winter:
#Smallbusinesses
power our communities.
They propel us forward, define what's possible and empower community members to reach for the stars. Through energy efficiency savings, PECO helps small business owners make dreams come true:
To go with record flooding, PECO crews are also working through extensive damage from a confirmed tornado in Montgomery County.
Here is some of that damage in Horsham, PA.
#Ida
As of 5 a.m., we have restored service to more than 255,000 customers impacted by this weekend's winter storm. There is still much work to be done. Here's what we want customers to know:
⚠️ Stay alert for PECO scams!
PECO will never call you for bill payment in cash, prepaid debit/credit card, gift card or cryptocurrency. Help us
#stopscams
:
Take it from
@ReginaAHairston
, CEO of
@official_AACC
: our Small Business Solutions program can help Black-owned businesses save energy, money & time to focus on what really matters: helping their business succeed now and in the future:
We have restored 230,000 customers impacted by today's storm. Our crews will continue to work around the clock until all of our customers are restored.
To check the status of your outage visit, .
We are experiencing substantial flooding at our Barbados substation along the Schuylkill River.
Remember: 𝐖𝐚𝐭𝐞𝐫 𝐚𝐧𝐝 𝐞𝐥𝐞𝐜𝐭𝐫𝐢𝐜𝐢𝐭𝐲 𝐝𝐨𝐧'𝐭 𝐦𝐢𝐱. Downed lines can be hidden in standing water. Stay out of the flood waters.
#Ida
We appreciate the help,
@ComEd
! 👍👍
Due to the damage done by
#Isaias
, we're bringing in mutual assistance efforts to assist our crews safely restore service to our customers.
We're on the way with 720+ employees and contractors to help our sister utilities,
@PECOconnect
and
@PepcoConnect
, restore power to customers! While ensuring the safety of our crews and customers, we're committed to helping those affected by Tropical Storm
#Isaias
.
PECO crews are answering the call for help 👏
Approximately 40 employees are en route to Texas to help repair the damage that is expected from
#HurricaneLaura
. Be safe, team!
Tropical Storm Isaias ravaged the area with high winds + heavy rain. As a result, electric equipment has been damaged, impacting electric service for 300k customers.
PECO’s Emergency Response Organization is activated with crews working around the clock to restore service.
We’re all in this together! Thank you to our employees, including our control center, crews, contractors, vegetation teams and call center reps for helping
@PECOconnect
restore customers after a huge storm impacted their service area in Pennsylvania.
#PoweringThruTogether
Nothing but ❤️ for America's first zoo.
#DYK
: PECO &
@phillyzoo
team up from June to September to feed the zoo's animals. We provide weekly deliveries of leaves & twigs called browse to provide animals w/ additional fiber & nutrients.
#ZooLoversDay
⚠️ Verify your PECO bill to prevent being scammed.
Check your printed bill or log on to MyAccount to check your status, balances & payments. Help us
#stopscams
:
We would like to thank all customers for their patience as we restored service to approximately 750,000 customers affected by Winter Storms Riley & Quinn. Work will continue as we remove remaining debris. Remember to stay safe & leave any debris until our crews safely remove it.
We're celebrating
#NationalZooLoversDay
by showing some love for our friends at the
@phillyzoo
!
For 22 years, the PECO Primate Reserve has been home to some of the world's most endangered primates - gorillas, orangutans, gibbons, lemurs, and golden lion tamarins.
It's browse season! 🍃
#DYK
: Each week from June through September, PECO &
@Asplundh_Tree
team up to deliver around 300 lbs of browse to provide zoo animals at
@phillyzoo
&
@ElmwoodParkZoo
w/ additional fiber & nutrients for their daily diet.
It's been a week since
#Ida
hit our region.
Thank you to PECO crews, contractors, mutual assistance crews, municipal partners & our customers for your incredible work as we begin the road to recovery.
❗ Winter energy bills are on the rise.
Take the chill out of higher bills with financial assistance options like PECO's Customer Assistance Program (CAP). Get started:
Thank you to our crews who are spending their Christmas morning working to restore service!
We appreciate everyone's patience while we work through damaged electrical equipment across the region. PLEASE stay away from downed power lines.
Tropical Storm Isaias has made it difficult to reach certain areas due to significant rain and flooding.
With the use of drones, we're able to identify damage from an aerial view. We're reaching new heights to keep you safe!
Working through the night 🌙
PECO crews and 1,700 additional field employees and contractors are working 12- to 16-hour shifts to repair the extensive damage on PECO's electric system. 96% of customers are restored, but we still have work to do!
#Isaias
PECO crews are actively working to restore power to customers who remain without service.
❗Because of immense flooding across the region, conditions are tough for our crews. Learn what to do if water enters your home:
Today is
#EndangeredSpeciesDay
— a day to celebrate & learn about the importance of protecting endangered species.
The PECO Primate Reserve at the
@phillyzoo
is home to some of the world's most endangered primates — gorillas, orangutans, gibbons, lemurs & golden lion tamarins.
Since Tropical Storm Isaias has progressed through the region, PECO's crews have restored service to 310,000 customers across the service territory.
75% of customers have been restored, but we won't stop until we hit 100%.
To customers affected by yesterday's storm, we appreciate your patience. Crews are in the process of restoring service to every customer. PECO expects your power to be restored by Saturday, 3/10 with some customer outages restored by Sunday, 3/11.
We're excited to announce that PECO trucks are among the 77
@Exelon
utility trucks en route to Puerto Rico via barge! We are honored to provide mutual assistance as part of
@Edison_Electric
's response to the Puerto Rico Electric Authority's request in
#PoweringPR
The greater the storm, the brighter the rainbow 🌈
There is no quit in our crews! We're continuing our hard work to ensure all of our customers have service.
#Isaias
.
From our PECO family to yours, Merry Christmas & Happy Holidays!
THANK YOU to our crews out in the field who are spending time away from their families to put our customers first this Christmas ❤️
Take the chill out of winter energy bills with energy efficiency.
#DYK
: You can save about 2% on your heating bill for every degree you lower the thermostat. Start saving:
Thank you Lineworkers! 👏
PECO is proud to join utilities across the country today in celebration of National Lineworker Appreciation Day. Being a lineworker is an important & dangerous job - thank you for keeping us powered!
#ThankALineworker
»
PECO’s Emergency Response Organization remains activated. We will continue to prioritize and restore power to those initially impacted by last week's storm. As we prepare for Winter Storm Quinn, these customers will remain a priority as we assess and repair any potential damage.
To stay up to date on outage status, visit our Outage Map on the PECO app or in your mobile browser: Estimated restoration times will be posted as they become available. We appreciate your patience as we continue to work together to restore service to all.
❄️ 💸 Take the chill out of winter energy bills with financial assistance.
Through MEAF, PECO provides energy assistance to help low-income, residential customers in our service territory via bill payment. Learn more:
As severe winter weather threatens parts of the Midwest, PECO crews and contractors are on their way to support our sister utility,
@ComEd
, in any power restoration efforts.
Thank you to all of our hard-working employees who remain focused to keeping the lights on & gas flowing during the
#COVID19
pandemic!
We will continue to take appropriate precautions to protect the health & safety of our employees, customers and communities.
Due to the impacts of
#HurricaneIda
, PECO is sending crews and equipment to help restore power in Mississippi.
More than 45 PECO employees are heading south to aid in the power restoration effort. Thank you to our crews & please be safe!
PECO crews with the help of our friends outside of PA are working to fully restore service for our customers.
To assist with restoration, we've brought in crews from Illinois (shoutout
@ComEd
), Indiana, Ohio, West Virginia, North Carolina and as far away as Texas!
⚠️ CREWS AT WORK ⚠️
PECO personnel is working around the clock to ensure every customer has their power restored. Receive your outage status on demand at any time by texting 'STAT' to 697326.
Report outages here:
Feeding the animals at the
@phillyzoo
is our tree(t) 🌲
Each week from June through September, PECO delivers around 300 lbs of leaves & twigs called browse to provide zoo animals with additional fiber and nutrients for their daily diet. Learn more:
Powering through, safely.
Tropical Storm
#Isaias
was destructive across the east coast. A total of 425,000 customers were impacted in our region and we've restored service to 92% (394,000) of those customers. Kudos to our crews - they're working hard!
THANK YOU! Thank you to our customers for your patience and understanding as crews worked through difficult conditions to restore service.
We're currently in the final push to restore service to the last remaining customers who were impacted by Tropical Storm
#Isaias
.
“As more people are at home, the men and women of PECO are working around the clock to ensure we continue to keep the lights on and the gas flowing for all the communities we serve.”
#COVID19
🎥:
@PHLPublicHealth
Full video:
At PECO, we're committed to environmental efforts beyond powering homes & businesses.
#DYK
: Each week from June through September, we deliver around 300 lbs of browse to provide
@phillyzoo
animals with additional fiber & nutrients for their daily diet.
#WorldWildlifeDay
Our storm team of 65 arrived yesterday evening in Philadelphia following Hurricane
#Isaias
. The team is providing restoration support to
@PECOconnect
. They began their work at dawn following this morning’s safety briefings. We wish them safe work ahead!
Thanks for making the drive all the way from Dayton, OH to help our customers in Chester County, PA!
We appreciate all the help
@DPLToday
#PoweringThruTogether
🙌
To support restoration efforts from
#HurricaneIsaias
, DP&L has 20 crew members and 100 contractors working in Chester County, PA. 5.5 million customers were impacted by the hurricane and now only over 1 million customers remain out of service.
#mutualaid
@PECOconnect
Our mission is to keep the lights on & natural gas flowing.
Here’s PECO President & CEO Mike Innocenzo sharing how we plan to do that during the
#COVID19
pandemic.
Tens of thousands of customers have been restored since Tropical Storm Isaias wreaked havoc across our region.
We are currently working to assess the damage and the extent of repairs necessary to restore service to all customers.
As
#HurricaneDorian
threatens damage in Florida, PECO is sending 35 of our own employees, including lineworkers, safety personnel, and support personnel to help with any repairs.
Be back soon!
The iconic PECO Crown Lights gave one last message before being powered down tonight. Don't worry Philadelphia, the lights will be back this Fall after system upgrades are completed!
Our 715 day snow drought in Philadelphia finally comes to an end! Be sure to:
❄️ Dress properly for the weather
❄️ Drive slow / don’t rush
❄️ Check out ways to stay warm while saving on your PECO bill here:
All available field personnel are responding to outages to safely restore service to our customers.
Crews are currently working to assess damage and make repairs to restore service to the greatest number of customers as quickly as possible.
Shout out to the incredible team at PECO this
#LaborDay
👏
After
#Ida
brought historic flooding & extensive tornado damage, THANK YOU to the PECO electric & natural gas crews, contractors, customer service reps and first responders! Your efforts are appreciated.
More help on the way 👇
Our
@Exelon
sister utility
@ComEd
is en route to assist with our
#Ida
restoration effort. We’re calling Philly the City of Sisterly Love today 👏
All hands on deck! 👷 We’re sending mutual assistance to Philadelphia to help our
@Exelon
sister utility
@PECOconnect
with restoring power to customers affected by
#HurricaneIda
. Safe travels to ~100 employees & 60 vegetation contractors that left the Chicagoland area last night.
Congratulations to
@TheFranklin
Institute who celebrates 200 years of science education and research in Philadelphia.
#PECO
is proud to be a longtime partner! 🎉
Assessing the storm damage from way 🆙
We've restored power to 80% of our customers impacted by Tropical Storm Isaias. PECO's Emergency Response Organization will remain activated until all of our customers are with power.
Happy Father’s Day!
This
#FathersDay
, tell your dad how much you love and appreciate him by speaking his language—with some dad jokes!
#DadJokesWithDoug
Shout out to the unsung heroes of PECO's restoration efforts: our customer care team! 👏
Since Isais hit our region, the team has answered nearly 500,000 calls (😮). In other words, they're all ears.
Customer service » 1-800-494-4000
Emergency » 1-800-841-4141
Celebrating
#LineworkerAppreciationDay
!💜 To all of PECO’s 480 lineworkers and 85 energy technicians, we extend our gratitude for your relentless work, skills, and devotion to your jobs. This year, because of you,
#PECO
achieved some of our best performance ever.
Our crews will continue to reach new heights for our customers!
Since the storms wreaked havoc on our region, PECO crews with the help of 3,100 additional field employees have restored service to more than 500,000 customers across the service territory.
#PoweringThru
Congratulations to this year's graduates of the PECO/
@Exelon
Veterans Training and Employment Program! This is the 7th graduating class of the program, done in partnership with
@ProjectHOME
. The goal of the program is to provide a new start for formerly homeless veterans.
🚨 Our Emergency Response Organization is activated and crews are working around the clock to restore service as quickly and safely as possible.
You can get the latest outage updates by visiting the PECO Outage Map: