Atlantic City Electric
@ACElecConnect
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For 24/7 restoration updates visit , call 1-800-833-7476 or use our app. Account not monitored 24 hours a day.
New Jersey
Joined December 2009
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Visit us at to confirm social media channels, phone numbers, and other contact information.
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Beginning today, ACE will offer FREE trees to residential customers. Planting these trees can help reduce energy use through summer shading and slowing winter winds. Trees are first-come, first served, so don’t miss out! Reserve your tree here:
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ETRs for the Wildwood area have been updated. We expect to have more than 80% of customers, including the Wildwood Boardwalk, restored by 6:30 p.m. today and all remaining customers restored by 9 p.m. Please know we are doing all we can to restore everyone as quickly as possible.
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This morning, crews safely retrieved a furry friend from one of our utility poles and returned it (sans jar) to the wild. 🐾
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Safety is our top priority. While our crews continue to work in our communities during this time, you may want to ask questions or thank them. Please remember the importance of practicing social distancing so all remain healthy and are able to be there for all of us. Thank you!
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We have restored service for all customers impacted by the fire at our substation in Wildwood. If your power is still out, call 800-833-7476. We thank our customers and vacationers for your patience as we worked to restore service. We thank our crews and everyone who assisted.
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Atlantic City Electric crews are responding to outages impacting about 176k customers across the region. Crews have restored service to more than 31k customers. Safety is our top priority. We urge our customers to stay away from downed wires and call 800-833-7476 to report them.
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Electric service has now been restored to appx 8,000 customers. Crews are continuing to work around the clock until all are restored.
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We have joined our
@Exelon
sister utilities to help with the restoration process in Puerto Rico. Our trucks and equipment made it to the barge at the Port of Wilmington. We appreciate the help from everyone assisting us on this journey.
#MutualAssistance
#PoweringPR
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Service has been restored for appx 15,000 customers in the Wildwood area. We expect that all customers will see their power come back on tonight or tomorrow, and we are making direct calls those who are likely to be without electricity on Saturday.
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After nearly two weeks of helping with
#Irma
restoration efforts in Florida, our crews are returning home. 👏👍🤗
#ThankALineworker
#Proud
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We have restored power to appx 1,800 and are working to restore service to all who are impacted. We expect that appx 15,000 customers will get power back later this evening while outages for some will carry into tomorrow – we will communicate with those customers directly.
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We've restored service for all customers affected by the devastating impacts of Tropical Storm Isaias. Storms like these demonstrate the critical importance of the reliability improvements we are implementing across our service area. Read more:
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Granville T. Woods had more than 50 patents. He is responsible for improving the telephone, creating the electric rail systems, and more. So, next time you’re on your phone or riding the metro, please give a nod to Woods.
#BlackHistoryMonth
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We are taking several important steps to protect the health and safety of our employees as they perform critical services to help power our communities. You can help too by making sure you maintain a safe distance from crews working in your neighborhood.
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We restored power to all customers who lost electric service in the wake of Winter Storm Toby. We can’t thank our customers enough for their patience and understanding.
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⚠️Our entire Emergency Response Organization has been mobilized with all company resources dedicated to restoring service for customers as safely and efficiently as possible. To report an outage or downed wire, call 1-800-833-7476.
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We are working with emergency responders to address a fire in our Lake Avenue Substation. Customers in the Wildwood area are currently experiencing outages. Estimated restoration times are developing as we continue to investigate damages.
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Crews have been working through the night to restore service to those affected by
#Isaias
and will continue working until all customers are restored. We also have secured additional assistance from companies in the region. For the latest on restoration:
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We’re here to help. Last year we worked hard to help those in need by pitching in for our communities and we still have programs to support you. .
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Atlantic City Electric employees found a seagull in distress at our facility in Pleasantville and acted quickly to rescue it.
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Thanks to Val Skinner, Nancy Lopez, Cindy Rarick, and Emma Talley for joining us today!
#lpga
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We are committed to restoring service safely & as quickly as possible for customers. We have a heightened focus on restoring service first for hospitals, nursing homes, & other critical facilities. Restoration times are suspended currently on the outage map. Text "OUT" to 20661.
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It may be a holiday, but our crews will be working through the day restoring power to customers affected by the storm. Please stay away from downed wires, to report them, or an outage, call 800-642-3780.
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Crews will continue to update estimated times of restoration as additional damage is assessed and work is performed. Many customers who may currently have estimated times of restoration on Thursday, will be restored today. For the latest updates visit:
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As of 12 pm today, our crews are responding to outages impacting approx. 118k customers. Our Emergency Response Organization is fully activated w/ all company resources dedicated to restoring service for customers safely & as efficiently as possible.
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Our crews are providing mutual assistance to help restore power for gulf coast communities affected by
#HurricaneLaura
.
#PoweringThroughTogether
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This
#NationalLineworkerAppreciationDay
, we salute our lineworkers who risk their lives day and night, during stormy and beautiful weather, to keep electricity flowing safely and reliably to homes and businesses.
#ThankALineworker
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At ACE, we are devoted to providing safe and reliable energy to our customers. We’re also devoted to protecting the health and safety of employees and contractors. Hear from our region president, Gary Stockbridge, on our response to the COVID-19 pandemic.
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Our crews are responding to outages for approx. 72k customers across the region. So far, crews have restored service to more than 117k customers and will continue to work through the day & night until all are restored. For the latest on restoration times:
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During a winter storm please make sure to have a charged phone, turn off/unplug electronic equipment, don't connect your generator directly to your home's wiring & never use a generator indoors or in an attached garage - check on family safely. Learn more:
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Our crews are ready to assist in restoring power in Puerto Rico for those affected by
#HurricaneIrma
and
#HurricaneMaria
.
#PoweringPR
🔗
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In high heat and winter storms, lineworkers brave the elements, regardless of the hour, to keep our communities connected and our homes energized. On Lineworker Appreciation Day, we extend our thanks from everyone at Atlantic City Electric.
#ThankALineworker
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(1/2) Good morning, all our customers who lost power after the severe weather on Monday are now back in service. The storm brought wind gusts higher than 80 mph, toppled trees on power lines and damaging equipment across the region. We brought in help to triple our workforce...
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Our trucks and equipment have begun their journey to Puerto Rico.
@DelmarvaConnect
and
@PepcoConnect
are joining us in sending 25 lineworkers and additional support personnel in mid February.
#PoweringPR
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Restoration times are starting to become available for customers as crews work through the night assessing damage and continue restoring service for customers affected by Tropical Storm
#Isaias
. To check the latest estimated restoration times visit,
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Crews remain focused on safely and efficiently carrying out their work to reroute electricity. We know it is challenging to be without electric service, and we genuinely appreciate your patience and communication. We will continue to provide updates as they become available.
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Millions of dollars in assistance funding is available for customers who may be struggling to pay their energy bill. We are committed to helping customers meet their energy needs and offer programs that can help. Learn more at
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We have additional crews working, 16-hour shifts, through tonight to respond to the storm.
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We've dispatched crews to help restore power in areas of the southeast U.S. damaged by
#HurricaneIrma
.
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We’re committed to supporting our customers who may be affected by COVID-19. We have many programs to help our customers make ends meet. Learn more
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Tomorrow is National Lineworker Appreciation Day - a day that celebrates those responsible for maintaining and enhancing the local energy grid. We thank our linemen for their extremely hard work and expert technical skills to keep power on for customers.
#ThankALineworker
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📰 Electricity, Smiles Make Comeback in Florida after Hurricane Irma
😊
#mutualassistance
#HurricaneIrma
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(1/2) Atlantic City Electric has a longstanding tradition of providing mutual assistance to those in need. We are sending crews to provide support to
@Entergy
in Louisiana to support restoration efforts for those affected by Hurricane Ida..
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Atlantic City Electric has seen an increase in individuals calling customers & falsely claiming their service will be disconnected unless payment is made. We'll never ask for cash or request you purchase a prepaid credit card to make a payment. More:
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Crews will continue to update times of restoration as damage is accessed & work is performed. We want customers to have the most accurate info & tiered our restoration times based on # of customers impacted by each outage. These estimates can, & do change.
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Forecast calls for wind gusts of 60 mph. Report outages to 📲 1-800-833-7476 or on our app. Crews ready to respond.
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For
#MyAccountMonday
, we'll be sharing tips on cool features within your 'My Account'! The 'My Usage' tab helps save money by showing how much energy is used monthly. You can also see expected bill amounts for a particular month. Check it out here:
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Atlantic City Electric crews are ready to respond to power outages across the region and restore service to customers who may be impacted by the storm. To report an outage visit: or call 1-800-833-7476.
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We understand that outages are disruptive for our customers and it is challenging to be without electric service at any time. Our crews will work around the clock until every customer is restored.
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As of noon, less than 7,500 Atlantic City Electric customers, who were impacted by the storm, remain without service. More than 2,200 personnel continue working around the clock to restore service.
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Talking storm preparedness w/Lt. Gov.
@KimGuadagnoNJ
at the Cape May County Office of Emergency Management.
#Hermine
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We wish everyone a happy and safe Fourth of July!
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As work continues through the night, initial estimated times of restoration (ETR) are available. ETRs will update in real time as progress is made to address the remaining outages. Customers can now track their ETR at any time using or our app. Thank you.
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Being without power following a major storm can be difficult and frustrating. Here are some of the answers to your questions on the way we work to restore your power safely and as quickly as possible in the wake of a major storm:
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A significant amount of intricate work remains to restore service for about 1,000 customers across the region. Our sister utilities,
@PepcoConnect
and
@MyBGE
, are joining the effort to restore service. Estimated restoration times are available:
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We just want to say thanks to the great men and women that work so hard for us every day.
#ThankALineman
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A winter storm is expected to pass through our service area bringing snow, & a frozen mix. We are prepared & you can be too. If you experience an outage, report at or first text 'ADD OUTAGE' to 20661 & then report your outage by texting 'OUT' to 20661.
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(2/2) & restore service to more than 65,000 customers. We know this was a difficult time to lose power; thank you for your patience as we worked safely & as quickly as possible. Thank you to crews from
@MyBGE
,
@DelmarvaConnect
,
@PECOconnect
&
@PepcoConnect
for their assistance.
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More help is on the way! With a team of close to 500 crew members and support personnel from
@PepcoConnect
,
@DelmarvaConnect
,
@ACElecConnect
, we are proud to join the restoration efforts after our sister utility
@ComEd
in Chicago was hit with storm derecho earlier this week.
Mutual assistance workers are helping our employees & contractors w/ restorations. If you see workers in your community, please don't approach them. They're working on dangerous equipment & have set up safe work zones to keep themselves focused & customers away from any dangers.
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We appreciate all our customers for their patience and support of our hardworking crews. We know this has been a tough week. Please stay safe. Remember to assume all downed wires are live and stay clear. Report wires on our mobile app or by calling 1-800-833-7476.
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We are working around the clock to restore outages in the area. Due to the high volumes of inquiries, if you need immediate assistance, call 1-800-833-7476 or check outage statuses at
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Trucks have cleared the barge and our crews are ready to restore power in Puerto Rico.
#PoweringPR
🇵🇷
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Mutual assistance in action: check out our sister utility
@DelmarvaConnect
aiding our restoration efforts in Salem yesterday.
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More than 250 contractor resources arrived earlier today, so more than 625 crews members are now at work restoring remaining customers. More than 10k lost power following storms and an EF3 tornado, we have been able to restore power to 9,500 customers by working day and night.
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Given the complicated nature of this damage, we are not able to provide an estimate on when service will be restored to the entire area. We understand how difficult it is to be without electric service, and we encourage you to take safety measures as we work to restore service.
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We are making the final push to bring all customers back online following Winter Storm Toby. Overnight, crews made a major progress restoring service to the majority of all customers impacted by the damaging nor’easter.
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As a part of our commitment to our communities & to protecting and preserving the environment, today we agreed to sell our Holly Farm property to the
@NewJerseyDEP
. This step will help preserve this open space and supports the region’s natural environment
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(2/2) We greatly appreciate the dedication and skill of our employees and contractors who assist others in times of need.
#Louisiana
#hurricane
#mutualassistance
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We recognize customers have questioned why their power is still off when their neighbors are restored. This is a result of a ‘nested outage’ meaning additional damage remains along a power line after a larger issue has been resolved. For the latest, visit:
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“Darkness cannot drive out darkness, only light can do that. Hate cannot drive out hate, only love can do that.” -
#MartinLutherKing
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Get the latest on how we are investing in our infrastructure to enhance reliability and resiliency at
#TheSource
.
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We've been able to restore a majority of customers overnight. We will continue working until all customers are restored. For the latest estimated restoration times, please visit
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⚠ Remember: if you see 👀 a downed power line, keep your distance and call for assistance! 📲 1-800-833-7476
#SafetyFirst
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The fourth major nor’easter of March continues to make its way through the Atlantic City Electric service area. We ask customers to let us know if they lose their power. To report an outage or downed wire, call 1-800-833-7476.
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A confirmed tornado in Gloucester County caused extensive damage and about 2,800 customers are without power this evening. Our crews are onsite assessing the damage so we can provide an estimated restoration time for affected customers. With severe damage to our system, customers
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As Tropical Storm Fay affects our region we want to take a minute to
#ThankALineworker
. Thanks to all Lineworkers who are working overtime to help our communities
#PowerThruTogether
& safely restore service to customers who may lose power in the storm.
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Happy
#SquirrelAppreciationDay
! Atlantic City Electric is dedicated to protecting wildlife, from installing wildlife protection products, to fortifying our systems with insulated materials, our commitment to species conservation is unwavering.
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Of the more than 79,000 power outages that occurred, nearly all have been restored. Our entire Emergency Response Organization has been mobilized with all company resources dedicated to restoring service for customers as safely and efficiently as possible.
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Since the start of
#WinterStormStella
, we’ve restored power to 29,000 customers who lost power. Our restoration work continues.
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With the official approval from the
@NJBPU
, Atlantic City Electric is building a Smart Energy Network across the company's service area. This critical component supports our efforts to create smarter and more resilient energy infrastructure. Learn more:
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Our crews are still out there working safely to restore power to customers. Crews have assessed the damage in the area & are working to restore customers affected by the tornado. Restoration efforts will continue later into the evening. For updates visit: .
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Big News for Atlantic City! Plans for a new workforce development initiative, the Atlantic City Infrastructure Program, were announced today during a press conference with the City of Atlantic City and Mayor Marty Small. The program would help prepare the future energy workforce.
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Congratulations to Ronald Mascola, a senior field engineering technician, for the outstanding volunteer hours and contributions to the Hammonton Volunteer Fire Company No. 1. Volunteers are at the heart & soul of our efforts to give back to the communities we serve.
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Crews have restored service to almost all customers who lost power during the holiday storm. We appreciate your patience as our crews worked round the clock to restore power to our communities. Thank you and happy holidays.
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Just in from our sister utility in Delaware/Maryland.
#DelmarvaOspreyRescue
Yesterday, we got a call that an osprey was stuck in a tree and tangled in a balloon string. We’re happy that we could help. We do more than keep the lights on!
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Climate change is real and we need to prepare for a world w/ more extreme weather. The new
#NJStudentClimateChallenge
in partnership with
@DrumthwacketNJ
&
@SJ_Schools
encourages students to learn and develop solutions for combatting climate change. .
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We're committed to reducing emissions by 50 percent by 2030 & going carbon neutral by 2050. We applaud
@GovMurphy
's commitment to a sustainable energy future for NJ & support efforts to establish NJ as a leader w/ the Energy Master Plan & Clean Energy Act.
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We're doing our part to advocate for a cleaner environment by supporting electric vehicle use in New Jersey.
@njspotlight
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Nearly 200 students joined
@southjerseygas
and us for the 6th annual New Jersey Careers in Utilities Week, providing students with the opportunity to see the energy industry in action and engage with a prepared and highly trained workforce. Learn more:
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We're expecting severe weather tomorrow and we're prepared to respond. If your power goes out, visit to report it and check the outage maps for updates. You can also download our mobile app at . Stay away from downed power lines.
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We know that the outages caused by yesterday’s substation fire have been difficult for our customers and those visiting the Wildwood area. Our crews are continuing work with urgency to restore service to the entire impacted area.
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97% of affected customers restored after Monday's Nor'easter. Crews work to restore power to remaining customers. ➡
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We're eager to help with the restoration process and thank our dedicated crews for volunteering to assist with this historic effort.
#TBT
Our crews headed to Puerto Rico over the weekend.
#PoweringPR
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As of 9:15 this evening, electric service has been restored for 80% of customers. Crews are continuing to work until everyone has power. ETRs will be updated as available at .
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